I bought a car from Drive Time. In less than 50 days the car completely shut down. There are four…read morerecalls on the car and they gave me documentation of zero recalls. They don't want to take responsibility for this. I have filed a complaint with TN DEPARTMENT of Vehicles.

I got a car 6 months ago and the. Transmission going out bought gap insurance to cover if something…read morelike that happened took it in Transmission repair 4000 they only wanted to pay the repair 1200 trying make me pay 2750 never buy a car from Drive Time !!!!

My wife and I recently came to Long Hyundai for service on our present Palisade calligraphy. While…read morethere we checked into the possibility of upgrading to the current model of the same car. The salesman Chris Hanson was so inviting and considerate and helped us review an offer we had received through an email from the dealership. As it turned out, the offer was excellent and we proceeded and purchased a new 2026 Palisade calligraphy. Chris and the financial person were excellent going through the process of purchasing the new vehicle. I have been very satisfied over the last couple years with longs Service and Support and looking forward too many years together with them. I recommend this dealership and these people highly.

Just for them to tell me what the interest rate was for new and used cars they wanted me to sit at…read morea desk and they also wanted my phone number first. I refused to sit and give my telephone number so we left. We really did like the SUV but decided to go elsewhere. I wish new car dealers would sell cars the way carmax does. Carmax pays the salesperson a hourly wage so there's no pressure.

PUBLIC SERVICE ANNOUNCEMENT:…read more Whatever you do, don't ever buy a car from River City Auto, LLC. I have purchased two cars from this dealership in the last 4 months, with the first one having black mold in the back end of it. They begrudgingly worked with me on the car and told me I could return it and get a different car. The car that I ended up buying was a Toyota RAV4 that they told me the only issue on it was a leaky radiator hose that they were going to fix. Turns out that leaky radiator hose was actually a blown head gasket. Driving home from the beach last week my radiator blew and left me and my family stranded on the side of the interstate. Come to find out the radiator blowing was caused by a faulty head gasket. After repeatedly trying to get a hold of somebody to help me at the dealership, Ray, the owner finally took my call. He then went on to tell me just how unresponsible he felt for the car and the repairs. Ray, the owner of 50 years, told me that there was no possible way that the car had an issue before I bought it. Yet, it was obviously having radiator issues before I purchased the vehicle, according to their records anyway. So obviously, they did not care or shall I say "feel responsible" then either to look into the issue, but instead put a bandage on a wound that was going to end up costing me thousands. I'm sickened by the way Ray runs his business and will be reporting him for his lack of "responsibility". You've been warned.

Walt helped me out and he was amazing. Didn't pressure me into buying he just let me do my thing…read moreand figure out if I like the car or not. 10/10 would recommend. Walt was Awesome!

While we didnt decide on the purchase of an Acura MDX however, our online experience was excellent…read more Many dealers are not interested in helping out of town customers -- however these guys are first class -- I highly recommend ---Jay Vandeventer --Sales Consultant Acura of Chattanooga Office: (423) 855-5454 Mobile: (423-800-3638 Its guys like Jay that are changing the face of car sales and the public perception of dealerships....Jeff Smith Hoover Alabama

I purchased a used 2018 outback with 92k on it in may of this year. It was a little more than what…read moreI wanted to spend but it was in immaculate condition and well maintained so I thought. They put a new batter,new tire sensor,oil change. Little did I know when I went in for my first oil change at Subaru a list of way past overdue maintenance services were overlooked by Acura. I ended up spending over $1200 dollars to get the car up to date. Nothing on the vehicle history report stated that any of these required services were completed and when Subaru checked their records none were found on it either. I'm very disappointed that Acura did not take care of this before selling the vehicle. At this point I will never do business with them again in the future.

I purchased a 2005 Civic from Ben Marable, owner of Used Cars 4 Less, on January 11, 2022. He…read moreanswered all of my questions and went out of his way to make the buying and financing process extremely easy! If you are in a tight spot, and searching for decent, inexpensive transportation on great terms, give him a call or a visit! He brings in new inventory daily, and will have something reliable to fit your budget. He is a stand up guy, and truly has a heart to help people.

The absolute best! Honest, Fair priced and 100 precise. Was quoted 2 times the amount at 3 other…read moreauto repair businesses. Parker's took care of the issue and did it correctly. Highly recommended theses people. This is a truly Family owned business that has been in Chattanooga for 50+ years.

I got my grandmother dream car from here for Mother's Day. I live in Atlanta but I was in town…read morevisiting and drove past this establishment and saw her dream car a Camaro. Everywhere I looked was very pricey but they were super affordable so l checked them out. I test drove it and knew it was the one. I can say going here I learned the difference between a car lot and a dealership. I'm used to getting my cars from a dealership. The only real big difference is the lot is buy as is. When I got the car it was a few issues, it needed 2 new tires and new brakes all around which was kind of costly. I would rather have everything fixed and included in the price. But the car was great and my granny loved it and I got everything fixed the same day. I would like to say that this was the fastest process once I got back in town to get the vehicle. The whole process took like a hour or 2 not long at all compared to my other experiences. Their communication was Al and always picked up the phone and answered any questions or concerns I had when I called. They are very honest and straight forward I really love that because I did bring up the issues with vehicle and she let me know like this is a buy as is lot so that explains pricing of vehicles. They make sure the vehicles are priced well for what they are worth. So far no issues my granny rode it to Atlanta one weekend and there were no issues at all. My experience was pretty great. This is a very fine establishment and they even let me borrow this big bow to put on top of the car for when I surprised my grandmother. I appreciate you all a lot for making her day special and will attach photos and videos below. In a month or two l will make updates to review letting you all know tag process and if any issues come up with vehicle but so far so great and I enjoyed doing business with this establishment. Here with an update so the experience was great and very quick process the only thing I can say bad is it being, a car lot so it's buy as is. It was a couple of things wrong with the car costing roughly around $2000 within the first 30-90 days. Battery, alternator, tires, and the rims are scratched up bad and something else is wrong it keep making a noise but I haven't figured it out yet but I'm used to dealerships so I now see the big difference. They're good business but I would rather most things be good on the car and everything be fixed and added to the price or something. Then like every-time something is brought up wrong with the car even before purchase it's kind of like a oh well type of response. Like when I emailed about the alternator I was told," Alternators do go out on cars. It's worked fine when you bought it." Which I get it it's buy as is . But a lot of things being wrong the first 3 months is not so good. But at least they are always willing and quick to respond. But yes this is my update.!

I recently traded in my 2015 Kia Sedona for a 2020 Kia Telluride at 423 Wholesalers on Ringgold…read moreRoad in East Ridge. I secured my loan through Southeastern Financial, and I purchased the Route 66 Extended Warranty that would cover the car for 36,000 miles. I went to pick up the car and found that it had a 6" crack in the windshield with several other severe chips. I went back in and asked when did the crack and chips happen. They acted like they didn't know, but Regina said that she could have it fixed and I would just have to pay her cost. I ended up getting the windshield replaced at Safelite myself. A few of days later after I driven about 200 miles the car started bucking when it got around 25 mph, and it threw an OBDI code: P0741 which states that the torque converter was faulty. I drove back to Southeast Financial and asked how locked in I was in this deal because I was already running into transmission trouble. They told me to call the extended warranty company to let them know what was going on. I did call and was told not to make any trips with the car but to take the car to a transmission shop of my choice as soon as it was convenient. I went to Midas Transmission Repair first because they have a very high consumer rating. Midas said that they did not work with Route 66 Warranties, but pointed out East Ridge Transmission a block from them. I took the car there and told them what was happening. It started with a little glitch, but then got a lot worse. A few days later I was notified that a claim for transmission repairs had been denied. I called Route 66 Warranty and they told me that the car's transmission problem was a pre-existing condition and that they would not cover it. I asked Route 66 what good was their extended warranty if they won't cover the bill. They told me that I didn't wait long enough to call for a claim. I asked them if they really thought that I would buy a car with a bd transmission? They said that the claim has been denied and that they couldn't do anything for me. With the car still at East Ridge Transmission, I went back to 423 Wholesalers and told them what was going on. Regina swore they never had a problem with the car (even though the car sat in the same place on the lot), and since it was past 7 days, she could do anything about it. She said the car was sold As Is. Meanwhile, I'm stuck with a $4,000 transmission bill when East Ridge Transmission fixes it. I would never have purchased the car knowing it had major problems. I should have known better to accept the car with the cracked windshield. it was not cracked a few days earlier when I test drove it. I became very leary about 423 Wholesalers when Regina said she could have it fixed for her cost With no cost out of her pocket. I guess I was ripped off in every way possible With this vehicle purchase.