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    Auto Simple - Chattanooga

    2.2 (10 reviews)
    Open 9:00 am - 6:00 pm

    Services - Auto Simple - Chattanooga

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    5 years ago

    Awesome group to work with, great selection of really nice cars. Totally recommend them!

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    River City Auto

    River City Auto

    (2 reviews)

    PUBLIC SERVICE ANNOUNCEMENT:…read more Whatever you do, don't ever buy a car from River City Auto, LLC. I have purchased two cars from this dealership in the last 4 months, with the first one having black mold in the back end of it. They begrudgingly worked with me on the car and told me I could return it and get a different car. The car that I ended up buying was a Toyota RAV4 that they told me the only issue on it was a leaky radiator hose that they were going to fix. Turns out that leaky radiator hose was actually a blown head gasket. Driving home from the beach last week my radiator blew and left me and my family stranded on the side of the interstate. Come to find out the radiator blowing was caused by a faulty head gasket. After repeatedly trying to get a hold of somebody to help me at the dealership, Ray, the owner finally took my call. He then went on to tell me just how unresponsible he felt for the car and the repairs. Ray, the owner of 50 years, told me that there was no possible way that the car had an issue before I bought it. Yet, it was obviously having radiator issues before I purchased the vehicle, according to their records anyway. So obviously, they did not care or shall I say "feel responsible" then either to look into the issue, but instead put a bandage on a wound that was going to end up costing me thousands. I'm sickened by the way Ray runs his business and will be reporting him for his lack of "responsibility". You've been warned.

    Walt helped me out and he was amazing. Didn't pressure me into buying he just let me do my thing…read moreand figure out if I like the car or not. 10/10 would recommend. Walt was Awesome!

    Acura - They said our trade wasn't worth much because it's too hard to sell a used Tesla. I guess they will make $8k on it...

    Acura

    (21 reviews)

    I purchased a used 2018 outback with 92k on it in may of this year. It was a little more than what…read moreI wanted to spend but it was in immaculate condition and well maintained so I thought. They put a new batter,new tire sensor,oil change. Little did I know when I went in for my first oil change at Subaru a list of way past overdue maintenance services were overlooked by Acura. I ended up spending over $1200 dollars to get the car up to date. Nothing on the vehicle history report stated that any of these required services were completed and when Subaru checked their records none were found on it either. I'm very disappointed that Acura did not take care of this before selling the vehicle. At this point I will never do business with them again in the future.

    Not Negotiable, High Prices, Dishonest, Rough Trade Values…read more -1 Star: This dealer basically says the price is the price, so Acura gives you $1k off if you had a competitor luxury car discount and we got $1k off for getting a 2023 instead of 2024 model MDX. I wanted to negotiate more and they literally wouldn't budge. So out the door for around $72k without extended warranties or any add ons. I wanted to leave and forget getting a new car but my wife was frustrated and just wanted it to be over after all the time spent. I gave up on reasoning with her and told her she can do what she wants if she pays for it. We left and literally the next day she had buyers remorse already and asked why I let her buy it. That's marriage in my experience. Women don't listen to your advice and then ask why you didn't tell them what you already did tell them... ugh.... - 1 Star: They quoted us $476.30 "at their cost" for the roof rack cross bars, we looked online and got them $274.59 from Acura.com and oddly they ship and we picked them up at this Acura dealer, so don't order upgrades from them and just use the website so you do not get scammed. -1 Star: As for our 2022 Tesla Model 3 with 18k miles like new... they beat us up hard on tue trade saying they wouldn't even try to sell a Tesla because they are too hard to sell so they could only give us 33k trade for it because that's what they were selling it same day to Carmax for. Fast forward a week and our car is only there lot for $40,900... PS: I checked the Tesla app that night after we left and someone was driving at all over at 80-90 miles per house and then it was parked in the hood at some rough apartments afterwards until the battery was about stone dead.... Ugh... I feel like I already miss the Tesla in comparison to the new car, it was just not a roomy car when you have kids. PSS on the MDX: I think the car is visually appealing. I really like the brown interior. The weird touch pad for controls is strange and why there are no touch screens is beyond I do like the color and the wheels for sure. It really lacks power and isn't very stable on the road. It's not a bad car, but I don't see the value for the price. I feel Lexus gives you more car for the value. We will run it a couple years and do something else anyway... All in all it wasn't a fun experience. - 1 Star: Our sales guy was frustrated when I said I wanted to pay less than MSRP and literally rolled his eyes in irritation when I told him to ask the manager. He seems to expect people to just come in and want to pay full price and not bother him. The Asian sales manager was polite. He ave my son a little drawing pad of paper. 5 Stars for Mike in parts. He was a funny guy, good sense of humor and knowledgeable. He took good care of our needs. 5 Stars for The finance guy. He was the most polite person in the sales process. Very professional and didn't try to force anything on us. No drama. They had a huge selection of MDX vehicles and not many other new vehicles it seems.

    423 Auto

    423 Auto

    (9 reviews)

    I got my grandmother dream car from here for Mother's Day. I live in Atlanta but I was in town…read morevisiting and drove past this establishment and saw her dream car a Camaro. Everywhere I looked was very pricey but they were super affordable so l checked them out. I test drove it and knew it was the one. I can say going here I learned the difference between a car lot and a dealership. I'm used to getting my cars from a dealership. The only real big difference is the lot is buy as is. When I got the car it was a few issues, it needed 2 new tires and new brakes all around which was kind of costly. I would rather have everything fixed and included in the price. But the car was great and my granny loved it and I got everything fixed the same day. I would like to say that this was the fastest process once I got back in town to get the vehicle. The whole process took like a hour or 2 not long at all compared to my other experiences. Their communication was Al and always picked up the phone and answered any questions or concerns I had when I called. They are very honest and straight forward I really love that because I did bring up the issues with vehicle and she let me know like this is a buy as is lot so that explains pricing of vehicles. They make sure the vehicles are priced well for what they are worth. So far no issues my granny rode it to Atlanta one weekend and there were no issues at all. My experience was pretty great. This is a very fine establishment and they even let me borrow this big bow to put on top of the car for when I surprised my grandmother. I appreciate you all a lot for making her day special and will attach photos and videos below. In a month or two l will make updates to review letting you all know tag process and if any issues come up with vehicle but so far so great and I enjoyed doing business with this establishment. Here with an update so the experience was great and very quick process the only thing I can say bad is it being, a car lot so it's buy as is. It was a couple of things wrong with the car costing roughly around $2000 within the first 30-90 days. Battery, alternator, tires, and the rims are scratched up bad and something else is wrong it keep making a noise but I haven't figured it out yet but I'm used to dealerships so I now see the big difference. They're good business but I would rather most things be good on the car and everything be fixed and added to the price or something. Then like every-time something is brought up wrong with the car even before purchase it's kind of like a oh well type of response. Like when I emailed about the alternator I was told," Alternators do go out on cars. It's worked fine when you bought it." Which I get it it's buy as is . But a lot of things being wrong the first 3 months is not so good. But at least they are always willing and quick to respond. But yes this is my update.!

    I recently traded in my 2015 Kia Sedona for a 2020 Kia Telluride at 423 Wholesalers on Ringgold…read moreRoad in East Ridge. I secured my loan through Southeastern Financial, and I purchased the Route 66 Extended Warranty that would cover the car for 36,000 miles. I went to pick up the car and found that it had a 6" crack in the windshield with several other severe chips. I went back in and asked when did the crack and chips happen. They acted like they didn't know, but Regina said that she could have it fixed and I would just have to pay her cost. I ended up getting the windshield replaced at Safelite myself. A few of days later after I driven about 200 miles the car started bucking when it got around 25 mph, and it threw an OBDI code: P0741 which states that the torque converter was faulty. I drove back to Southeast Financial and asked how locked in I was in this deal because I was already running into transmission trouble. They told me to call the extended warranty company to let them know what was going on. I did call and was told not to make any trips with the car but to take the car to a transmission shop of my choice as soon as it was convenient. I went to Midas Transmission Repair first because they have a very high consumer rating. Midas said that they did not work with Route 66 Warranties, but pointed out East Ridge Transmission a block from them. I took the car there and told them what was happening. It started with a little glitch, but then got a lot worse. A few days later I was notified that a claim for transmission repairs had been denied. I called Route 66 Warranty and they told me that the car's transmission problem was a pre-existing condition and that they would not cover it. I asked Route 66 what good was their extended warranty if they won't cover the bill. They told me that I didn't wait long enough to call for a claim. I asked them if they really thought that I would buy a car with a bd transmission? They said that the claim has been denied and that they couldn't do anything for me. With the car still at East Ridge Transmission, I went back to 423 Wholesalers and told them what was going on. Regina swore they never had a problem with the car (even though the car sat in the same place on the lot), and since it was past 7 days, she could do anything about it. She said the car was sold As Is. Meanwhile, I'm stuck with a $4,000 transmission bill when East Ridge Transmission fixes it. I would never have purchased the car knowing it had major problems. I should have known better to accept the car with the cracked windshield. it was not cracked a few days earlier when I test drove it. I became very leary about 423 Wholesalers when Regina said she could have it fixed for her cost With no cost out of her pocket. I guess I was ripped off in every way possible With this vehicle purchase.

    C &c Motors

    C &c Motors

    (1 review)

    One word to describe what we just experienced....Unbelievable!!…read moreSo, our daughter's boyfriend has been looking for a car. They found one that he liked and asked if my husband and I could come meet them to look at it. They're young and Daddy is pretty smart about things so it's only natural that they would want someone on their side to help. We drove out to C & C Motors on Chapman Road in Chattanooga. They had been there for almost ten minutes when we arrived and no one had come out to speak to them. When we pulled in, a man came around on a golf cart. He started basically grilling the kid on his credit and if he had ever financed a car. He told her boyfriend that he would have to have a cosigner or he couldn't get the financing and then started to just drive off. I asked him to hold on a minute and that we wanted to test drive it. Stated that he didn't need to just dismiss the kid like that and he told me that I would have to leave a deposit and that someone would have to go with me on the test drive. My husband told him that was ridiculous, that we have two cars on the lot that we drove and who asks for a deposit to test drive a car?! He drove away! I was shocked and thought "ok, let's find someone more professional than this guy." I walked up to the door and asked him if the owner was there. He said he was and walked away so I followed. He walked down the hall and came back and very rudely stated that the boss was in a meeting with his father and it would be a few minutes. I told him that was fine, that I didn't mind waiting. The owner came out a few minutes later. I put out my hand and introduced myself. He ignored anything that I had to say and told me that if I was ready to do business, he would take a deposit and find someone to ride with me and that if I wasn't ready to deal then basically I could get out. He then turned around and walked away from me. Absolutely the worst customer service and one of the most unbelievable experiences ever! When I attempted to speak about how his "salesperson" treated the kids, he said "here you go, ma'am" and walked over to the door, opened it, and basically kicked me out of his "dealership". I believe that I just met the two most disrespectful people in all of Chattanooga! We took our daughter to buy her car at Honda of Cleveland and it was a spectacular experience! I am thankful for that and I feel like a young persons first car buying experience should be like that. Poor kid has gotten the exact opposite from both times we have gone to check out something that he likes. :( They are running a very shady business over there and the reviews for them show that left and right! I would definitely stay away from that lot and feel free to share away!! As a parent, even for those kids that don't belong to me, I want things to be happy and healthy memories and experiences. Never would I ever recommend this place to anyone because you will definitely leave there with an awful taste in you mouth. Their website says that their mission is "to provide the best customer service while facilitating a fun, hassle-free car buying experience".....so not true! It is actually the exact opposite! Kindness and respect go a long way and there is absolutely zero kindness or respect at C & C Motors!! It is very clear why they have so many cars on their lot.. Would give negative stars if it were possible!!!! 10/10 DO NOT RECOMMEND!!

    Auto Simple - Chattanooga - truckdealers - Updated May 2026

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