Very nice people. Allowed us to pick up the van a day early and didn't charge us. The van was very…read moreclean and got really good gas milage. To return the van was at our conveince on the day due back, just drop keys in slot. They text me with the total and emailed me a receipt. No hassels. No waiting! Highly recommend

From the owner: Our business specializes in 15 passenger van rental. We are a locally & family owned business with…read morea small-town friendliness often not found elsewhere! Our vans have traveled all over the US & Canada. Our customers come from all over southeast/central Iowa. They are primarily used by families, church groups, civic organizations, the Amish & much more. We strive to give our customers a great travel experience. In the summer of 2018, we became an authorized UHaul dealer.

I would like to say Nicole and the rest of her staff are awesome there friendly and courteous and…read morethey care about their customers they're at 1550 16th avenue Southwest cedar rapids Iowa if you ever need to get a U-Haul that would be the place I'd go they treat you like family. from John C

Ashley was the best! Made my moving day much less stressful. Such a kind person! 10/10read more

DO NOT USE THIS COMPANY!!! We were given an quote of $109 with a mileage rate of $.27/mile. Our…read morefinal bill was almost $500 with a per mile charge of $.99. We called and provided the quote and they refused to honor their quote, even though it is in writing. The old bait and switch. We are reporting them to the BBB and the Consumer Protection Bureau.

Our experience was a very easy one. Place was very secure. Management was responsive and flexible…read morewith our situation. Rates were competitive. I would highly recommend Green Acres.

We moved my son from Iowa to Minnesota. They were way cheaper than U-Haul per mile. The truck ran…read moregreat and there air conditioner worked well. The staff were very friendly. I originally rented for 2 days knowing I wouldn't be back before they closed. They said as long as it was returned by 24 hours of checking it out, they would refund the second day. We got there by midnight and dropped the keys in their Dropbox and they refunded our 2nd day charge without us having to drive there the next day.

Becareful shopping here of you a minority. I rent a truck with tow bar from homecoming early am…read more Got the truck to the location to pick up the float and the tow package did work. Went back to get another vehicle and I got one. But they treated me like I broke it. They said they tested it it worked and the trailer i was hauling was the issue. So after I got a another truck and now returning the truck. They said they would charge me if I didn't return the truck in the am even if I got the replacement truck in the afternoon. SMH

Worst customer service on the planet. Unorganized beyond belief. Absolutely do not recommend doing…read morean install of any sort it here. Manager and employees move without any sort of purpose and are completely unprofessional. Complete and utter shame. U-Haul needs to fire and retrain the entire staff. That or go straight out of business. Total waste of time.

You sometimes have to look at things from a relative POV and in my last rental here the young girl…read moreworking at the desk was a lot more friendly than other locations, in my experience. She did still give me lip when there was a mix-up due to another nearby location telling me inaccurate info about a discount. My equipment was initially booked at the 16th ave location, who did not have stock, so they left a message saying Westdale would honor a $50 discount. Westdale did not honor this. Not only was there no discount, but the price quoted in store was different to the price quoted online (more than double). I was renting a car carrier trailer. I had correctly typed in my start and end locations online, so I'm not sure why that happened. Another frustrating thing is.... when you spend the time online selecting options for insurance, pick-up and drop-off locations etc. why do the staff need to prompt you again for the exact same information in-person? It's existentially frustrating and a waste of time.

Very efficient and reliable service. Customer service is on point. Very flexible with scheduling…read more Great prices and communication. Recommend them if you're in need of services.

From the owner: Philipp's Trucking LLCread more

It would be hard to recommend a business that states on their website that they were established in…read more2000 when it in fact was not established until 2020 by 2 guys and an investor. None of whom are related. The investor is also not related to the other current owner therefore it's not and has never been a family owned business. Michelle has about 3 1/2 years of experience of being the office manager she has no experience of running a truck/trailer repair shop or knowledge of how performing repairs. There are no current employees who are expert certified in any type of diesel engine repair. The current owners have rehired an employee as a 24/7 mobile repair/mechanic that had previously stolen from the company to work on your truck/trailer. Big Rig Truck and Trailer has no fleet to deliver your cargo. Big Rig owns IDS who is contracted to Quaker Oats only. That fleet cannot transport anyone else's cargo. The trailer side has 1 trailer mechanic with 30 years of experience the rest of the trailer mechanics combined have about 5 years experience. Big Rig Truck and Trailer is not a business with expertise in diesel engine repair or trailer repair. They are not trustworthy as they prove this with the blatant lies they put on their website.

From the owner: Family-Owned, Family-Operated, Locally-Owned, Locally-Operated, Trucking, Truck Repair, Trailer…read moreRepair