It would be hard to recommend a business that states on their website that they were established in…read more2000 when it in fact was not established until 2020 by 2 guys and an investor. None of whom are related. The investor is also not related to the other current owner therefore it's not and has never been a family owned business. Michelle has about 3 1/2 years of experience of being the office manager she has no experience of running a truck/trailer repair shop or knowledge of how performing repairs. There are no current employees who are expert certified in any type of diesel engine repair. The current owners have rehired an employee as a 24/7 mobile repair/mechanic that had previously stolen from the company to work on your truck/trailer. Big Rig Truck and Trailer has no fleet to deliver your cargo. Big Rig owns IDS who is contracted to Quaker Oats only. That fleet cannot transport anyone else's cargo. The trailer side has 1 trailer mechanic with 30 years of experience the rest of the trailer mechanics combined have about 5 years experience. Big Rig Truck and Trailer is not a business with expertise in diesel engine repair or trailer repair. They are not trustworthy as they prove this with the blatant lies they put on their website.

From the owner: Family-Owned, Family-Operated, Locally-Owned, Locally-Operated, Trucking, Truck Repair, Trailer…read moreRepair

These guys are great took my truck to another shop they installed parts that didn't fix the…read moreproblem, these guys knew exactly what was wrong & didn't sell me useless parts!.If you a have a diesel these guys know their stuff, reasonable prices not out to take you to the cleaners

From the owner: What to expect Here at Do's Truck and Auto Repair its always…read moreour first obligation to do the work fast safely and right. We take care in all the work that we do we can do anything when it comes to fixing cars and trucks. What we offer We do it all here if you have a problem call us and we will get to it. From on side road assistance to in shop work we are able to offer it all from oil changes, jump starts, computer diagnostics, PM services, welding, brakes, tires & Much more

My man Ace! Excellent work great customer service and attention to detail. He made sure I was…read morecomfortable with the diagnostic and kept me updated along the process. I am very satisfied with the work and highly recommend.

The worst place to do service. I have never seen unprofessionalism and pricing that doesn't not…read moremake any sense. It is like they are looking forward to take advantage of you. I took my semi for a pm service that cost $500 I got out with a bill that is $7000. They changed the DEF filter and put the truck outside to regen with no supervision. I came and I saw my truck was smoking everywhere, I had to shut it down. The radiator was blown, and they still had the nerve to not take any responsibility for it. Friendly advice, look for someone who is honest to do your job and go there if you would like get ripped off

Friendly and efficient! We were on the road when we had an issue with the heater control valve in…read moreour camper. We were 3 hours from our destination. We were towed there and they immediately used diagnostics to determine the issue. They did not have the part to fix it but suggested a work around to get us back on the road to our destination. That was completed within 3 hours and we were back on the road! Very happy with the level of expertise from their mechanics and entire team. Very reasonably priced. Excellent company - we highly recommend! Thank you!!

Had my truck in the shop for a fuel contamination issue they ran into several unexpected issues I…read morewas promised the truck would be done same day, called to check on the status the evening person answering the phone. Matt was very rude very unhelpful. I was told they ran into unexpected issues and those issues needed to be fixed so they fixed them no call no heads up I was quoted $500. I ended up paying $1680 went to pick up the truck the following morning the original person I dealt with was very nice and accommodating with trying to negotiate a better balance price since all these things were done without my approval however the manager or owner, then came through the door and made the statement do not argue with him take the truck to our compound lock it up and he can argue it out in court. This is not a way to treat paying customers when a customer is given a quote and some thing more needs to be done a phone call needs to be made for the customers approval. I do not recommend this place at all.

This place is a disaster the staffs are suck, their prices are heart breaker. They took nearly a…read moreweek to fix my clutch and they charged me nearly $6000 that was super expensive. I wish no body go there for anything. Worse of all they always under staff. I wanna say some names so bad. But F truck country.

I travel from Cincinnati to have my truck worked on here . I have had nearly 30,000 $ worth of work…read moredone here and it is all done quickly and professionally. I deal with the night crew mostly Miss Tara will get you checked in and Mat is the engine specialist Ross is my mechanic and their electrical specialist. If you need a shop that will get you in TODAY and out tomorrow this is it ! So many thanks i must give to them for all the hard work and dedication they have given me to keep me rolling .

Got here for a wheel seal and set if brakes around 3ish got parts 6:30 it's now almost 10 and truck…read morestill isn't done wouldn't stop here again for anything!

I took my truck in to get a p.m. they grease the front end took off the front quarter bumpers…read more Bought some wipers went to put them on touched quarter bumper and it fell on the ground had to have them come reinstall it. 1500 miles later my other side fell off and lost it. Took it to gator to get replaced and they wanted to charge me because they didn't do their job right. my inverter went off every day and a half. They said it was the drivers fault. I couldn't change where the fan went to. only came out the vents they fixed it took the driver side panel off. Did not replace the cover for the screw on the dash because they broke it and broke one of my vents and electrical taped it back on. for $225 an hour I expect red carpet you can sit 4+ hours for a PM even if you have an appointment. I definitely would not recommend this dealer.

Terrible experience!! Great service when we were buying but absolutely zero customer service to get…read morethe truck ready for us to pick it up! EVERY latch is broken rendering the cabinets unusable. Can't open them at all. Freezer door is broken. Front bumper wasn't painted to match the rest of the truck. Truck wasn't cleaned out. Trash throughout. Zero assistance to show us the bunk functionality. Good thing there's YouTube! Contacted the dealer who's response was "bring it back"!! WTF??? We live 4 hours away! Should have told us to get them fixed and send them the bill!!! If I could give ZERO STARS I would!!!