This is the 5th vehicle I've bought here over the last 20 years---my first brand new vehicle…read more and the process was easy and quick. I would advise anyone in the area to check them out before purchasing a vehicle anywhere else.

From the owner: We are proud to be your local Ford dealer and meet your service, new car sales and used car sales…read moreneeds in the West Branch, Iowa City, Cedar Rapids, and Muscatine area!

*****I have purchased 4 cars from Star Motors over 17 years, and very happy with each-3 Volvos and…read morea BMW I've driven for 10 years! *****Gary chooses pre-owned cars better than anyone I've known in 50 years! *****He has kindly answered difficult 'layperson' questions on the phone, sharing my concern about being on the road 1000's of miles from home and hearing a new noise or feeling a new vibration! *****The peace of mind I have enjoyed, from knowing the vehicles I buy from Star Motors are QUALITY, has been worth 100 times what I've paid! *****Gary is FAIR, TRUTHFUL, and HONEST! How many car sales people can you say that about? He's been my hero multiple times! Sandra J McLaughlin, Attorney, rtd. Solon

From the owner: Our mission has been to provide top quality, honest service to our customers. We distinguish…read moreourselves from the big dealerships by offering quality vehicles at great prices, and a more personal feel for service.

Tim Figge was a great salesman and kept in touch with us about the vehicle availability for several…read moreweeks while we were re-locating to Iowa. We got a very fair deal and exceptional customer service. Love my car! Thank you Tim!

Stay away from these guys, this dealership on sales, I did get a good deal in November but it ended…read morethere. Not 3 months & 1100 miles later my check engine light came on (very cold morning) I called them and was told to drive around until it warmed up and see if the light goes out (really it was the check engine light) so I did & it did not, checked the oil and none showed on the dipstick (not good sign) called them back was told to add oil and if wanted I could get an oil change on Friday also the hood latch would latch either. Left a message for the sales manger to call me back after his meeting did not hear from him either. Called Jeep Wave and they took of it with Deere Brothers Jeep in Iowa City, Deere Brothers will be my Jeep dealer going forward.

Really good mechanics may seem like geniuses to us mere mortals, but Raffy most definitely is an…read moreabsolute genius. That's reason enough to bring him your most troubling automotive puzzles. But if that's no enough for you, I can personally attest to this man truly being a genuinely caring individual who actually wants to help his customers. Raffy will solve your vehicle problems in a way that will make you feel very glad you met him, and really smart you chose his shop out of the dozen or so good ones in Iowa City. He's completely honest and open about your issues and what it will take to fix them, and the price he will charge you is verifiably fair. He works fast, his repairs are accurate, and if you're a DIY'er who normally does your own work, he will take the time to educate you and show you what you missed, and how to do it better the next time. And on top of all that, Raffy is seriously a nice man who will treat you with kindness and respect, while doing his very best to get you back on the road. I would highly recommend you make his shop your first and only choice for any and all automotive repairs, whether you live in Iowa City Iowa, Fort Worth Texas, or anywhere else in between. Thank you So Much Raffy!

Police intervention was required…read more I had an extremely upsetting experience at #1 Auto Repair while traveling from out of town with my 9-year-old son. I got a flat tire and went to the nearest repair shop, as I have run-flat tires. After agreeing to a price for four tires, I left the shop and spoke with family, who thought the price seemed very high. I later contacted two other area businesses, and they quoted $800 less for the same tires and a fully completed job. When I asked the owner, Raffy, if I had been accidentally charged for the wrong tires, he shouted, used profanity in front of my child, called me "you people," and threatened that he knew where I lived. My son was traumatized -- he had never seen anyone speak to me like that. He also refused to release my car unless I paid in cash, despite advertising credit cards, Venmo, and other payment options, so I had to call the police. I was initially refunded the full amount by my credit card company after questioning the fees. However, I ended up paying the shop directly because of a small claims dispute. In court, it was confirmed that the hazardous materials and shop supply fees he charged were not actually used or standard practice, and he had to refund those fees to me. Many other reviews report similar behavior overcharging, shouting, and blaming the customer.

All the guys are really friendly and easy to talk to. I came in just to change a taillight and they…read moreprovided a free inspection. They took the time to go through and explain everything without trying to force the work on you. The guys are understanding and do a good job explaining what needs to be fixed immediately and what can wait depending on your situation. I definitely recommend Maxwell Automotive.

This place is great!!! Check engine light came on in my Porsche cayenne. They fixed it and then I…read moredrove home 13 hours later. I'm very particular about my cars and do a lot of the work myself (because the stealerships are full of fraud) but this job I couldn't do. Highly recommend!!! The employees are great and easy to talk to and no bs. It's so hard to find a competent auto shop. This place is a unicorn! Great job guys, keep doing you!

I recently bought a 2016 Chevrolet Colorado, and it was a satisfying experience from start to…read morefinish. From Mike, who answered all my questions with patience, to Tyler, who stayed late several times to make me duplicate keys, I received efficient and professional service from all the staff. They even came out to my house to jumpstart a battery, which I had run down after having left a light on the night after purchase. Now that's customer service! I can recommend that not only locals, but that out-of-town folk take the time to check out Kalona Auto Used cars for the good selection, reasonable prices, and personal service. Cynthia C.

Great people to deal with. 20-year-old car had an exhaust leak fixed it at a very reasonable…read moreprice. Can't ask for more than that.