Went in to check out a vehicle they had listed on their website, and ended up buying it, receiving…read morea fair trade in value for my old truck and just red letter service all along the way! Curtis really saw everything through to completion and has been helpful in the after sales as well. As a single woman, I'm always leery of the whole car buying process, as from previous experience, I sometimes felt I got the "Little Woman" treatment. I can say wholeheartedly that there were NO vibes like that from anyone there! I will definitely use these guys again for my car purchases and for vehicle services! Thanks to everyone!

Before I decided to go to Deery Brothers Ford Dealership, my journey to find a decent price and…read morequality service lead to a dead end disappointment. You'd think an oil change these days wouldn't take that much shopping around, but from the deceiptful advertising starting at $20 to $60, then when I'd talk to a real person, which ended up me being taken hostage by the script of BS they'd read to you, and right before you fall asleep I wake up with a three digit quote. I had had it after Firestone had done that to me and it was 3 in the afternoon. I started my day doing only to find a place I could afford and trusted. My late mom's voice in my head, the whole time, repeating, take it to the dealership. So I did, thinking that they would be the most expensive of all. I WAS WRONG. I walked in, thinking the worst. In walks Blake. I told him all that I'd went through, and HE LISTENED. He took less than 5 minutes to quote me around $70 and asked me if I could come back at 3 that day. I'm sixty one, but I felt like 16 and wanted to jump, but didn't. LOL I would have broke a hip or something. Anywayz, I finally got my oil change, and all the extra stuff that they do and the invoice at the bottom was $69.75! It took less than an hour and a half and I was out the door. I will be back and if you think that just because it's the dealership, they hike the prices like I did, think again. This family owned franchise is Iowa nice.

We recently purchased a 2025 Honda Civic hybrid from this location. Due to us wanting a specific…read morecolor (rally red), model (hatchback) and trim (touring) we had to put down a downpayment for them then to work with another dealership to secure that specific car. They ended up finding it in Missouri. Huzzah! We were surprised at how quickly our new car would be coming to us -- we'd have it before the holidays-- to then find out they sent the wrong red civic! So that had to be sent back (we had our fingers crossed that this error didn't mean our exact car had been sold in Missouri. Luckily it wasn't and was sent to us asap.) Overall the staff was friendly (Chip was very knowledgeable), the process of testing cars was painless (other dealerships talk dollars and cents up front whereas Billion did not, which was nice), coming to a number on a new vehicle was a little frustrating (due to it coming from another dealership, they held pretty firm) and overall the process of buying it/changing registration/etc took forever (we scheduled an appointment and they were of course running late). I will say we were tempted to trade in our 2004 Civic Hybrid just for convenience but they were only offering $500 for it. (We ended up selling it in two days after listing it on Facebook for $3500.) So future buyers beware! Overall, Billion was pleasant to work with and we are insanely happy with the new ride!

Be very careful and do your homework before walking through the doors here. a relative of min was…read moretalked into nearly $3800 of unnecessary add ons as a young, first time buyer. When I learned what he agreed to it was unfortunately too late for him as the dealership absolutely refused to refund his deposit or restructure a reasonable deal. This was before an official lease agreement was signed. Iowa law protects the dealership and not the consumer in this situation. Do not sign even an unofficial offer to purchase, or put money down, until you are 100% sure of what you are signing at any level. If you're a first time buyer, take someone with experience with you. They will refuse a full refund of any deposit amount. Don't make the same mistake.

Nick was helpful and attentive to my moms questions about 2 of their vehicles she was trying to…read moredecide on. I think she's finally made a choice and will be back sometime this week if not next to make a purchase. I really appreciate them being patient with us since we were already there twice to look at their cars ha. It was also really nice that he sent information about both vehicles to us along with a text so that she can reach out if she has any further questions about both vehicles of interest. Update: unfortunately I can't do a detailed review about the buying process and all of that since the car my mom wanted & was set on was sold the day we test drove it. I do appreciate them attempting to get in another one of the specific ev she wanted. Update 2: Despite Hyundai Iowa city failing to replace a part on my uncles Hyundai (which has warranty) we still wanted to give them our business. On Monday 05/02/22 my mom went in to purchase the vehicle she wanted even though the color is not her taste. Unfortunately that purchase did not occur since the dealership refused to budge on price at all. We don't think that a used 2020 car that has been on the lot for 179 days & counting is worth the price of a brand new 2022 vehicle. She's better off ordering a new 2022 vehicle with no previous owners, no worries, etc. It's understandable not wanting to negotiate a BRAND NEW vehicle but not wanting to negotiate a USED vehicle is really odd. It's clear that this dealership does not want to create a loyal local customer base. We won't be returning here and will be purchasing the same vehicle for a far more fair price at one that is not a local dealership. The same vehicle of interest is priced at 32k with only 606 miles while the one at Iowa City Hyundai is priced at 42k out the door with nearly 5k miles. Breaks never changed, tires never changed, etc. I hope that other customers truly aren't this gullible to buy something overpriced. It's price gouging if you ask me. DO YOUR RESEARCH! I can't emphasize this enough. They think it's fair to charge this much just because the second to last one they had on the lot sold to someone who obviously was gullible to buy it at 42k (side eyeing you). Finally, for wanting to sell a USED car at 42k they couldn't even throw some freebies in or something to sweeten the "deal" ahahaha. A deal is when both parties negotiate to a price. I KNOW they bought this car off the dealers auction for far cheaper. It wasn't the salesman's fault entirely it was his manager/boss who vetoed any negotiation happen which is unfortunate for all parties. This was our first time going to a dealership that absolutely refused negotiating. Good luck & Godspeed buyers.

We came down from Cedar Rapids to look at a car we were told was a certain price. Only after we…read moredrove the car and went through the line items of their offer did we discover that this car had an additional $5,000 protection package on it raising the price $5,000. When I confronted the salesman about this discrepancy he said "you asked me what the STICKER price was." Not only did I not ask what the STICKER price was, what kind of defense was that? It was like we were in the movie "Fargo" and he was Jerry Lundergaard. Totally dishonest tactic.

Worked with Ben Howard, the new salesman, and he was awesome! Super nice, transparent, and…read moregenuinely dedicated. Even though he's only 19 and just getting started in car sales (about 6 weeks in). He just transferred to Iowa City from Billion Auto in Clinton and is still getting the hang of things, but already gives great service and isn't the type to "push" or screw you over. He also makes hilarious car videos on Facebook (@thatcarguyben). You can tell he really cares about helping people and is just trying to have fun! If you're looking to buy, definitely ask for Ben or call him at 563-244-1241. Highly recommend!

Very disappointing experience with the service department, particularly my interaction with Rob…read moreBower. I came in with a legitimate concern regarding my vehicle and instead of receiving a professional inspection, I was met with dismissive attitudes, unnecessary comments, and a surprising lack of professionalism. Rather than properly diagnosing the issue or involving experienced technicians, the concern was minimized with unprofessional remarks and weak explanations that showed little technical understanding of the actual problem. It honestly felt like there was more effort spent avoiding responsibility than trying to identify the cause or provide a real solution. What made the experience worse was the complete lack of seriousness regarding possible safety and water intrusion concerns. Customers bring vehicles to a dealership expecting trained professionals, accurate diagnostics, and respectful communication -- not sarcastic comments and assumptions without inspection. I hope management seriously reviews the professionalism and technical standards within the service department.

I usally dont go outta my way to post reviews, but my experince buying a pre-owned truck was…read moreexceptional! (continue reading if you're considering buying from here, long review) First of all, I live in CA, and I bought this truck in Iowa! reason why in a nutshell - bought a 21ft center console fishing boat out of Venice, FL thru ebay, booked shipping thru UShip so if you can imagine shipping cost FL to CA. Anyways transport company that was suppose to ship my boat kept on pushing the date back, and that pissed me off so I cancelled the bid, anyways...I drive a 93 4runner V6 and towing this boat will probably exceed it's capacity, so I was like f**k it! Imma buy a new truck to pull it! So I did my research online for a few weeks, looking for a Cummins 5.9 diesel. (Using Trucar.com) I searched nationwide to see the overall price for how much they run for, using the criteria my finance company would allow, I found an '07 Dodge Ram 2500 Quad Cab 4x4 w/ the Cummins 5.9 listed for sale at Deery Brothers. I then clicked a link that lead me to the Deery Bros. website, and I sent a message to see if the Truck was still available...and literally, after not even 10 minutes after submitting the inquiry, I got a call from Nolan Christians (sales rep @ DeeryBro) He introduced himself, but I went strait to the point, told him what Im looking for, and asked if the Truck was still available. Nolan didn't miss a beat! He asked me for a call back number and email adress so I didn't have wait on hold while he checks...and again not even 10 minutes has passed, Nolan calls and tell me the truck is still available. He then went on to answer all of my questions about the truck, and even sent me a video that he had just recorded showing me more detail of how the truck looks and sound, he even zoomed up on where the truck was not perfect, he was completely honest. After I got off the phone, I checked my email, and again! Nolan had already sent me a copy of the car report, and everything was clean....I thought about it, and gave him a call back, we went over the numbers on the phone, and bam! Just like that I bought a truck out of Iowa from the living room of my house in CA! Anyways...sorry its getting too detailed...but again! Noland went out of his way and offer & picked me up at the airport in Cedars Rapid and dropped me off at the dealership in Iowa City. Long story short, I will buy again! and will definitely! recommend friends & family to buy at Deery Bros, just because of honest trustworthy employees like Nolan, trully a stress-free & fun buying experience, thanks Nolan & Deery Bros!

I highly do not recommend their service department. My Apple CarPlay and my 2021 Jeep renegade…read morestopped working. I tried a couple of different cables that I had on hand and none of them worked. So I took it into the dealership and asked them to look into it. They came back with a recommendation to replace the entire radio for about $2500. I've always suspected these guys to be a little fishy with their service department, their quotes come in unusually high and always recommend extra work that isn't necessary. I purchased a $15 USB cable that was rated for charging as well as data transmission and what do you know, it started working! I would imagine a dealership has high-quality USB cables when testing their automobiles and this would be a standard part of the diagnostic procedure. Pretty shady and unethical treatment of customers

My wife and I came in to Toyota of Iowa City after my car had broken down unexpectedly and was…read moreunlikely to become road-worthy again. Before looking at Toyota, we had tried another dealership in the area, but were unimpressed with what we were shown in our price range for the type of car we wanted. We found a car we wanted to see online, and made an appointment to take a look at it soon after. We met with Troy, discussed some of the details of the car, then got to test drive it shortly thereafter. Working with Troy was easy, and honestly kind of fun. Troy was personable and professional, and I felt like I was talking with someone who wasn't just trying to sell me something. I didn't feel like I was being gouged on the price, and I think we both came to an agreement that both sides were happy about. I've never had a pleasant experience in a dealership before; every other time I've felt pushed or guilted into making a purchase. My wife and I both agreed it was the most positive experience we had had at a dealership. We knew what we wanted, and we knew what we were willing to pay for it, and we were comfortable with where we ended up.

My experience with Toyota IC ranks at the bottom from the time I purchased my car in 2017…read more Recently, I had to visit TIC for a new key for my vehicle. Unable to use another service like ACE because the key had the block element installed. The service person treated me with disrespect and the fee exceeded the quote given prior to the service by $100 dollars. I game him my cell phone number and went to the wait area. However, when the key was ready 45 minutes later, he called my wife's phone at home, and she had to call me to tell me the car was ready. PK

Took my VW to Carousel for service when a warning lamp came on, and they did an outstanding job…read more The shuttle ride home was a nice touch, the coffee was great, and the waiting area was comfortable. My service rep was excellent -- attentive and easy to work with. Highly recommend Carousel for VW service.

Typical dealership. What can you expect. I'm sure no better or worse that Billion or the others…read more But tried to charge me $100-200 for a diagnostic even though Audi sent me a letter saying I was eligible for a sensor recall. Take your car to Maxwell auto on dolphin. Same audi techs . Half the cost. Also $100 ish oil changes. Opposed to $180.

We bought a car from Billion Auto Iowa City Kia. My wife and I had one of the best car buying…read moreexperiences we ever had. Friendly and Courteous staff. Our salesman, Bryce, was a very pleasant young man and we would definitely buy another car from him. He didn't use any high pressure tactics and made our car buying experience fun. I would highly recommend contacting Bryce if you are interested in buying one of their cars.

My husband and I had to make a trip back to Iowa due to his father's health. On our way back to…read moreGeorgia on I380, we had some indicator lights come on And we lost cruise control. The first GMC dealership only did oil changes on Saturday, but, Billion Auto in Iowa City said stop in!! Hunter Strnad did a fabulous job and there were multiple codes/failing sensors. With the trouble shooting and doing a discharge reset things are now operating as they should, and we have cruise control again. We have 1000 to go until we get home, and we are SO thankful for his doing everything he knew to help us have the best trip possible. He replaced our key fob battery as well at no charge! There needs to be more Hunter's in this world!! A service department with his old school above and beyond mentality is what everyone hopes to have when getting their vehicle worked on. True customer service is exemplified at Billion Auto's Service Dept today!! Thanks Hunter For getting us back in the road with NO warning lights in less than 30 minutes!!

I made my purchase few years back and have been treated like a new customer each time I have been…read morein for general maintenance Kind and considerate I will buy my next car from them because of their service Dept personal Love my Morano and their service Kudos to Nissan Carousel Service Dept is the reason I will buy my next vehicle there when I need to make that purchase

Our family purchased a used 2017 Chevy Silverado from Carrousel and our salesman Brennen Smith…read more From start to finish his communication, and professionalism was excellent. He is very personable and highly suggest anyone interested a vehicle on their lot to work with him We quickly worked together to find a price point that was right for us and Finance Manager Sharif Youssef was exemplary in making sure we understood all of our options, providing us the best rates, and walking us through the paperwork to ensure it was in good order and answered all our questions. They followed up with us after the purchase when they said they would and have made us feel valued. This team is fantastic and will be heavily considered for any future purchases.