1. Midway Van Rental

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Kalona, IA

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Midway Van Rental

5.0 (1 review)
Closed • 8:30 am - 12:00 pm, 1:00 PM - 5:00 PM

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Services - Midway Van Rental

Trailer rental

Truck rental

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4 years ago

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Budget Truck & Car Rental

Budget Truck & Car Rental

(9 reviews)

You can rent here if you want, but my experience has turned me off of Budget permanently. I…read morerecommend U-Haul or Penske if you want to schedule a vehicle in advance. I rented a truck in March 2023, paid for it and received a confirmation, received the receipt, and was ready to go. The day before I was to get the truck in May, I got an email reminding me that I had a rental the next day, another email asking if I wanted the insurance, and then two emails telling me that my truck was canceled. Phone calls to this location goes straight to voicemail that is always full - what a joke. Calls to the various Budget customer service numbers could get transferred to dead ends. Eventually reach someone who told me that budget would fund up to $250 above a different rental with the competitor and I had to do was send them the receipt. That's not much help when you have to move. What inspired to spend three minutes of my life sharing my experience was getting a notification that Budget's email servers refused to accept my email asking what happened to my rental. Budget is not a good choice, especially this Budget.

Truck was dirty and said it was due for an oil change. The beat up, rusted car carrier broke down…read more700 miles from my destination. They told me they couldn't switch it out until sometime the next day. So I didn't even get the use of the trailer for almost half my trip. Someone else had to drive the car I didn't want the additional miles on. Go somewhere else.

U-Haul

U-Haul

(32 reviews)

*I'm writing this review about this particular U-Haul location, not about U-Haul nationally, nor…read moreabout do-it-yourself moving rental companies. The complaints others have written about here are standard fare for do-it-yourself moving companies. My review: I've used this location several times and everything has gone fine (relative to how things go at other locations for this company and at locations for other do-it-yourself moving companies.) Recently, after I had trouble reserving U-Boxes through the U-Haul website and U-Haul phone customer support, I went in and talked things over with Blake. He was extremely helpful and professional. He got everything set up for us and explained what all the charges were, when we needed to pick things up and drop them off, etc. It was clear that he knew what he was talking about, which is always a relief when you're working on something as important and stressful as moving across the country. On pick-up day--during the last week of July, when this U-Haul location is always slammed because leases in the area start on August 1--there was, understandably, a huge line. There was initially some confusion about how to check out the three U-Boxes I needed. Then Dakota stepped in and fixed everything, and I was able to get the boxes I reserved to where I needed them to be. Thanks to him, what could have been a trying exchange went great.

Christian is AMAZING!! It's my first time renting a transport trailer, he showed me everything I…read morewould need to know. I hope the company knows how valuable he is! I drove an hour, I'd do it again to have him assist me.

Midway Van Rental - carrental - Updated October 2026

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