Great place to do business. Trustworthy and honest. I will definitely recommend to friends and…read morefamily.

These Guys are Awesome, They have done several repairs to my Motorhome and keep giving great…read moreservice every time! Red is the Man and has been my go to for any issues. Keep it up guys!

Dealership is great , awesome sales people . Great parts counter . And service tech's are right on…read more. Found the trailer that will fit my wants !!! E-Pro E19FD with no slide . It's perfect size for Couple Camping ?? Time will tell . Excited to start a new journey !!

We bought our camper from Cheyenne a little over 3 years ago. We drove from California, picked it…read moreup and brought it to Northern Minnesota. It has traveled back and forth along the shore of Lake Superior from Duluth to Gran Marais as well as the Superior National Forrest, many times. But it all began at Cheyenne. After dealing with the things from Camping world for 2 years and almost gave up on the idea, we called Cheyenne, picked one out. Showed up, paid and were treated like royalty. With a bottle of bubbly and a rose, we drove off into the sunset. Thank you Cheyenne.

We had our awning ripped off in a wind storm on our 2020 Flagstaff 25brds…read more Ketelsens got us in right away, found a new awning for us and gave us options. Only the awning itself or the whole unit including all hardware. Since the hardware was not damaged, we went with just the awning. The price was much less expensive than I expected! And the completed the work in less time than the quoted me. I will use their device again.

Horrible service department the lady that works there should be fired !!! She argued with me on the…read morephone about a water element for my water heater told me she cant help i waent home I was in town 2hours away from home I explained what it looked like and what element I had she didnt want to listen kept talking over me I just bought camper and was told everything worked but found out things did. Not went right over to sun and fun explained to them what I needed had it in 3 minutes again that lady needs fired ibwill never do business there sun and fun has me now !!!

We are in a motorhome in Amana Colonies and our LP pressure regulator failed which meant no hot…read morewater. We called Lasso E for the part and Penny found the replacement for our discontinued regulator. When we picked it up Russ took the time to explain how to adjust for the new part. Very impressed, recommend.

We are first time buyers of a camping trailer. Just doing our education right now, not ready to…read morebuy. We stopped by Lasso with the purpose of comparing Travel Trailer with 5th wheel and view some floor plans. 1st thing I was impressed with was a salesperson did NOT come running out to meet us. A nice young and friendly gal came out to casually meet us. She admitted she was not yet an expert and just chatted with us until Russ showed up. We told Russ our agenda and he was very low pressure. Even knowing he was not going to make a sale, he took the time to walk us around and educate us. We want to buy used so he told us of a couple units located 10 or so miles away. I remember what Russ said that really impressed me. "I would love to sell you one but if not, I hope you learned from me what you needed to know." Thanks Russ. We may be back. We will only buy from someone we like. And we like you!

Service Department is terrible. Took my 2yr old Grand Design travel trailer with extended warranty…read morein for an electrical short causing fuses to blow. Was told they would need to do a diagnostic test to find electrical issue, not covered under warranty, (save your money on extended warranty) They ended up replacing battery and adding anew electric Jack, I wasn't having an issue with Jack but was told buttons were wearing out and cracking but was covered by warranty? I show up after a couple days and pick it up. There is no power to RV someone had left the battery disconnect on. I plugged it in to my truck and it had trailer lights but no power to inside. I was told that the 7 way plug or power cord to RV could be bad, They told me to take RV home and charge the battery and see if I still have no power. This made no sense! I paid $445 for a battery and an electrical diagnosis. Left will dead (new) and told my cord or truck outlet was bad? Got home charged battery still no power to inside!! Tried calling service Dept several times no answer I left a message requesting a phone call and got no call back. I left a review on their website and a couple days later they leave a voicemail that I did not see till after close. Just very disappointed in the service and follow up, will be getting service elsewhere. Never should have left or paid for a battery that was dead and possibly a bad outlet or cord in their parking lot. So that is on me! You would think a $200 plus fee for a so called diagnostic would have caught a bad cord.

I didn't buy anything but great service. Nice place and overall a good spot. Yelp is making me…read morewrite a minimum of 85 characters so yeah great place.

They have been great! Great Service Dept and Staff are helpful. We have bought to 5th Wheels and…read morebeen very satisfied.

I debated long and hard whether or not to write this up. You will read some whining and some…read moresarcasm. So if you don't like such a thing, then move on. This is a little long winded, you have been warned. First of all A HUGE shout out to Joel George behind the service desk. I believe he is the only one that was ever straight with us and did what he could for us. Jen in the warranty dept also was good although we didn't directly work with her. Our story starts with buying a KZ Venture Stratus. It was by all accounts a LEMON!!! I will never buy a product from them. We had leaky windows, slides that made horrendous noise and vibrated the whole unit, freezers that frost up badly, lights that flicker, interior walls that weren't finished, fridge that won't stay lit on gas when traveling, etc.... There were well over 50 job items that needed to be addressed. We took it to the dealership 5X for service and many of the issues were worked on more than once. My wife and I were VERY frustrated. We asked for a meeting with somebody in power at the dealership. We were told we would meet with the owner (Brad?) himself to discuss our issues. By the way, did you know Premier is haunted? We kept hearing about somebody named Brad. As in, " we talked to Brad", "We made Brad aware", "Brad is in the loop". I wouldn't know Brad if he stood in front of me. Instead we met with Jason, the VP. He seemed decent. He took notes and shook his head a lot agreeing with our angst. The VP position must be just a title because nothing ever happened after our meeting. we kept hearing there were things going on behind the scenes. I asked to be kept up to date on that. Never heard squat. So we went a different route, sales. We wanted completely out and wanted a trade. I told sales I would not except anything less than retail as it was only 1 year old and we wanted to be compensated for our troubles, time, fuel dragging it back and forth for warrant work, and lost camping time. And sales kept low balling the offer on new units. They said they weren't going to make any money on our trade but I didn't believe them for a second. My research showed 4 to 6K more on the retail market for the exact same unit. And they didn't have anything that tripped our trigger anyway. Their proposal, send it back to Indiana after the season and let the factory sort it out. As if we want to completely empty it and have it gone for months. And still no consideration for our time dealing with this. I haven't heard jack S*&% for over a month. For a dealership that wants to treat everybody like family, they sure do a poor job of it. So the resolution, we sold it to a competing dealership at a loss to us just to be out of it. We drove 3.5 hour south and purchased a unit we really loved. So the moral of the story, I am unsure but don't be fooled by their "treat you like family" smiling faces. The will be smiling all the way to the bank.

Parts dept went very well, good job finding. Bought parts for my airstream... will continue buying…read morestuff I need for my camping. Go camping go!!

RV left the repair facility WITH AN ERROR CODE on the leveler that wasnt there when it arrived…read more This is the 2nd time (will NOT be a third) that I trusted Camping World to repair my RV. Took 3 weeks to "winterize" and they charged 2 separate AC diag fees to "not find a problem"