I'm glad to have spotted Classic's newer location in what had been part of the old Bierce Hardware…read morestore on Southeast Avenue. Working with owner Ron Call was a real pleasure, and we felt no pressure at all to "buy today." It turned out that his prices were reasonable and it was clear that he cares about quality work. We chose to pay a bit extra to have them move all furniture... Well worth it! We found carpeting for the family room and upper hallway, as well as a bedroom. It all looks great, and the installation of a complex patterned carpet was done expertly. We ran into one snag that was NOT the fault of Classic, but the manner in which Ron and his installer, Sean, handled it showed real integrity. Here's what happened: When Sean began the installation of the LVT for the kitchen flooring, he saw some slight scuffs in the finish (I might not have noticed them for months or years). The other boxes had the same problem. Owner Ron immediately ordered new product, but there were similar flaws. Ron asked the manufacturer to find perfect examples of what we needed, but no luck- it turned out to be a manufacturing flaw. Fortunately, he helped us find something similar from another manufacturer. The flooring was finally installed, and it's really elegant. My point is this- installer Sean and owner Ron wanted nothing less than perfection in the product we were buying. Trust me, they could easily have let it slide, and a lesser business might have done so. However, Classic really had our back and did everything possible to help us get the quality look we wanted. The flooring in the kitchen and all the new carpeting look spectacular. It's easy to leave a great review when everything falls into place perfectly. Sometimes, though, the true hallmark of a good business is how they handle things when something goes awry. Despite an issue that wasn't their fault, Classic Carpet took great care of us, and I highly recommend them.

We used classic carpet because we needed carpeting throughout our whole new condo they came out on…read moretime there people were very efficient they did a really nice job and we would recommend them to anyone

Had a great experience buying my vinyl plank flooring from these guys!very knowledgeable,friendly…read moreand a great price. My order came in fast and was right! A mutual friend recommended them and I'm glad I went with them I've shopped for it at many places and most had big fancy showrooms with overpriced products he beat the best price I found and even ordered a product that was so new I got the first run of it in the area! I installed it and I'm very happy about the results. I liked their price to install it too, however I'm an experienced do it your selfer. I'd recommend them to anyone needing new flooring be it vinyl plank,carpet or whatever. These guys are great!

From the owner: Father/Son owned and operated read more

We had a great experience with Floor Coverings International - Cleveland South. We selected our…read moreflooring in the showroom with sales representative John, who was professional, knowledgeable, and excellent to work with. Communication was clear and consistent throughout the process, including coordination with both me and our Trade Pro insurance intermediary. The entire team was highly professional and very knowledgeable about the products and installation process. Scheduling was convenient and flexible thanks to service manager Nick, which made everything run smoothly. The installation crew was outstanding -- Daniel and Samuel were courteous, efficient, and delivered excellent workmanship. They kept the worksite clean, worked long hours, and made sure the job was completed on time. The finished result looks amazing. We would absolutely recommend this team and would use them again without hesitation.

This company has done 3 different jobs for me and I've never had a more efficient, great value, and…read morehelpful company in my home. John is incredible and a great listener. He's super knowledgeable about this trade and helped me figure out what I needed on each project. He was very patient with me. I would recommend this place to anyone.

Dillion came and did a 1500 square foot apartment for me. He was timely, professional, and he did…read moregreat work. Also, his prices were reasonable!

From the owner: Locally born and raised. I care about the customers. It's not just a job to me. read more

Fantastic experience. Jerry was our salesman and was awesome. Made us feel very comfortable, wasn't…read morepushy at all. But there when you needed him. Felt like a family member selling to us. My kind of salesman. Very knowledgeable. And the install was great. We've bought from Empire twice and this was a whole new, better experience. So professional. Love our carpet.

I think for this review I will let the pictures do the talking…read more The only thing I can add is great customer service and it was a non painful experience.

I have delt with a lot of other companies in the past. Who have either put things off, did a sloppy…read morejob by leaving a mess, or just getting into things they have no business getting into. When I found this company to redo my house after a bad flooding that left floors in each room a disaster. They didnt give me any BS about what needed to be done. They are as professional as it gets. Highly recreminded! I just hired them a 2ed time to help out my mom and fix up there living room floor. They left my place cleaner then when they got here. If i have any questions about what they are doing they are always glad to talk and explain to me what has to be done. Cant wait to work with them again!

From the owner: Refined Hard Surfaces is a company inspired to make your house feel like home. We focus on high…read morequality hard surface installation. Let us work with you to find the home you've been dreaming of.

I manage a 24 hour veterinary hospital and we have been using NEO Floor Care for many years. They…read moredo a great job and are very courteous to our staff and to any clients who may be in the facility while they are working. They are very flexible and try to come during our least busy times since we are never truly "closed". They keep our floors looking great!

I have had NEO FloorCare clean and wax floors for me and the work was very professional and they…read moredid an excellent job. Would certainly recommend the business

Great company, good workmanship and very responsive. The job looked perfect when complete and the…read moreprice was fair. I would recommend Mark to everyone for any carpet and flooring needs.

From the owner: Carpet, Tile, Hardwood, and Vinyl Floorsread more

Coming from someone who has used and worked with Floorz over a dozen times, Kim K is an absolute…read moreidiot. You can't rate a company based on a driver who "cut you off." You haven't even done business with this company. It's fair to say that we've all been in a hurry before, and tried to speed up to get in another lane. Kim K is just one of those people who can never do wrong, but God forbid anyone step out of line around her. You can't rate a company that you've never done business with. And yes, I've done business with Floorz many times... Brian is a fantastic businessman who always puts the customer first. That's why he's go-to flooring company for many of the premier custom home builders in the area. Don't listen to idiots who have no real experience with the company.

Starts off great with an engaging and welcoming "sales" associate and manager…read more Overpromising. Spend over $30k+ and think they would actually care and attempt to make it right. Difficult to get responses and answers and still waiting. Beware.