Wow!! After much research and shopping for a new hot tub (after prices increased about 3K in just 2 years from our previous dealer, NOTE we would have been repeat customers), we decided to stop by Thompson pools in Billings on our way back home to Bozeman. Are we ever glad we did! We are so very pleased with our new spa in every regard and at a SIGNIFICANTLY more realistic and justifiable price! Superior design and layout, jets with seemingly endless adjustability, user-friendly display panel and chemistry/maintenance instructions, way sturdier inside shell/cover/cover lift.
I had admittedly been missing my previous Spa from Hot Springs, but it was definitely a blessing in disguise that we ended up needing to purchase a new tub, because our new Jacuzzi tub is vastly superior!
The team at Thompson pools is fantastic, particularly Justin! He started off by staying past close to make sure he had answered all of our questions day one. Everyone has been easily accessible before and after the sale! Justin has been able to easily answer questions of any nature over the phone, which is great given our physical distance, living in Bozeman.
I was also pleasantly surprised at how willing and able Thompson was to work with us on delivering our spa over to Bozeman from Billings. They definitely went above and beyond to earn our business and we can't thank them enough!
Well done!! read more