Hal came to my house within 30 minutes, checked my pilot wouldn't light, did a quick check and fix…read moreand it worked within about 20 minutes. Said there was no charge. White Heating had said they would charge $130 to drive here and parts and labor was on top of that! G&T are about long term service!

Great service. Quick response time. Friendly and knowledgeable service techs. Very clean install…read moreand work area cleaned up when done. Great discount for Vets.

When I read all of the reviews I thought that this is definitely the guy…read more I don't know what went wrong but on 05/12/23 I left two messages, one on each of his listed phone numbers with no response. I figured, okay it's a Friday so things must be hectic. Over the weekend I saw that he had an online contact form so I filled that out and anxiously waited until noon on Monday with again no response. If he was too booked to do the job, I understand but what I don't understand is not having the courtesy to call to let me know that I should be looking for someone else. I was fortunate to find another company that was prompt, professional, and fairly priced so my issue has now been corrected.

I had Bob come out because my pilot light would not stay lit on my water heater. He was quick and…read moreon time he lit the pilot light checked for carbon and left. This was a $130 bill for less than a half an hour. My pilot light continued to not stay on so I called Bob and asked him if he'd check the thermacouple. He said no need since it lit. I went to the hardware store and bought a new one for $12 installed it less than half an hour in my water heater works fine now. I'm concerned about his thoroughness and his suggestion that I just replaced the water heater.

We needed to have two cracks in our foundation examined. Phil came out and inspected them. He…read moreexplained why they did need to be sealed and how much water can get through per minute. He gave us a very fair price, came back the next day and fixed them both. He sealed them all the way through, we could literally see the sealant from outside as well. He didn't try to up sell. We had a hairline crack on the floor, that I asked him about, he said he could seal it as well but if it were his own he wouldn't worry about it as it wasn't necessary. He is very knowledgeable, personable, and professional. He made such an overwhelming process seem quick and easy like you were talking to a friend. I highly recommend him, and would never consider using anyone else as long as he's around! Thank you Phil!

Awesome from start to finish. They actually answered the phone and came and did a free estimate…read more The other company I called (several times) called back 4 days after the job was done and was much higher with a sketch warranty. Our home is now waterproofed completely and we can sleep easy at night.

Would give No stars If I could. We had Browns plumbing…read morereplace a shower faucet at our property. I want into the room a ND he was putting the knobs on the shower. My husband went in a half hour later and he was still working on putting the knobs on the shower, which should have taken 5 minutes. The plumber then tried to charge us for 2 extra hours that he was not there; and finally said his work timer on his phone was faulty. Now six months later the new faucet doesn't work and When I looked at the plumbing the faucet is just hanging loose inside the wall with the pex water line not mounted to anything. This company is dishonest and does shoddy work.

Left vm on Monday, no response. Called office on Tuesday morning, next available next Monday who…read morecan go with a plumbing issue for seven days. Used to swear by Brown's. Guess I will have to find someone else.

I used this company 25 years ago and the owner was so good and did a great job. Just had reason to…read morecall them again, and once again, great service and got a new water heater the day we called. They were so good, and polite and we appreciated them so much. I recommend Hertz highly.

We have a new home in the Heights that the plumbing was done by Hertz. I woke up Friday morning to…read morewater in our basement bathroom & immediately called our contractor. He gave me Jason's number & I left a message. I figured with how busy everyone is these days that they would schedule me in. Jason called me back within an hour & told me he would be out to fix the problem. Talk about service, he had Everything done by noon the same day! Thanks for standing behind your work & getting us taken care of so quickly. I will use this company for all my plumbing needs & recommend the to all my friends. John

I've used Sewer Pro several times over the past few years. The owner, Cameron, can usually fit in…read morean appointment for me within 1- 48 hours, depending on how urgent of a problem I have. Cameron is a professional, intelligent, courteous plumber who is also reasonably priced. When I've had odd, not- the -usual plumbing issues, he's had no problem bringing in or referring me to another professional who routinely takes care of that kind of situation. I highly recommend Sewer Pro for all plumbing needs!

Had him clear a root in my line 2 times, came accessed the main line via my toilet. Few months…read morelater same problem. Only this time I hear leaking water under the house. I drop in the crawl space to take a look. apparently he knocked a hole in my pipe running from the toilet last time he came over, and did not bother to tell me just taped it up.

I work at a bank and received a call from them. Apparently, one of former employees did not pay a…read morebill with them and they were reaching out to us for personal contact information. When I couldn't provide it for him (because its illegal for banks to give out personal information), he became irritable and started swearing at me and throwing a tantrum, even though I (or the bank) had no knowledge or involvement in the transaction. All in all, it was a very unprofessional interaction and I would not recommend anyone hire them if that is how they conduct themselves in a business setting.

Dave had been paid in full for 2 months and has not finished the job he was hired to do. He…read moreinsisted on being paid in full and even though he says it will only take less than an hour he had not found an hour in the last 2 months to finish what he has been paid for. BEWARE. do not pay until the work is finished.

I have had a tough go at things with this company. They charged me over 1,000 the going rate for…read morework done and then refused to be available to explain. No call backs for messages left, no answering the phone. Super frustrating. I sincerely hope I am the only one with this experience.

I've used Rimrock several times. One of the owners, Travis I think, is among the most…read moreknowledgeable, polite, and patient people in the trades I've ever had to work with. I've recommended them to many people and always hear the same good things back. I wouldn't recommend anyone else. There's a reason they keep getting voted best in billings. Update- their apprentice came and helped replace my water heater. Was hear earlier, done quicker than planned, and they actually gave me a bill for less than was discussed. Can't recommend enough.