Trying to get a hold of someone to pick up tank. On hold for 40…read moreMinutes. We were sent an invoice for inactive service. Please come get your Tank

I am sitting in my house with no heat for the 2nd time in two months. 198 gallons was delivered in…read moreDecember once the tank went dry as Freeman was supposed to come out and fill it up. They did not. So, it was filled. We had renters come for Christmas and New Years. We then had renters come during MLK weekend. 120 gallons was delivered again (supposedly) on January 21st. No renters between now and then. However, tank is completely dry again. I drove over from Raleigh to see what was going on. I can't get Freeman to say when they would be able to come out and deliver gas after calling in twice. I then decided to just drive to the local office since I couldn't get anyone on the phone who understood anything. When I went to the local office, the woman (she was very nice) said she was brand new and couldn't really help since she didn't truly know what she was doing. So, unfortunately or fortunately depending on how you look at it, I had to get rid of Freeman and have a new company coming out today to install their tank and get my heat back on. Freeman could care less and was not able to help. Freeman was much better before they were acquired.

15 yrs of excellence service. highly recommend…read more Timely,honest and most of all dependable.

The service is great ! Good prices ladies in the office are very nice to talk with…read moreWhen you call you don't get a recording you get a person

Jim did our installation and he did a great job! We definitely recommend Thompson Gas, but plan…read moreahead. It takes several weeks before you receive service.

I have used Thompson Gas for a few years now and always received great costumer service and…read moredelivery. Around last year we had to replace our tankless water heater, Thompson Gas was ready with a great Service Tech. Matt Price came and installed the new unit and answered all of your questions and addressed any concerns we had. So when I needed to have the water heater flushed we called to have Matt come back out. Once again very pleased with him. I had lots of questions and he was more than happy to answer any of them for me. I will referring anyone I know due to his great service. Brightest Katina

Their customer service is a disgrace. When you telephone requesting a delivery, your given the run…read morearound. The employee answering the telephone, states "I don't have the delivery schedule." When your told that someone will return your telephone call, concerning a delivery, there is no return call, (it's like "the check is in the mail."). This business lacks professionalism and they have no concept of customer satisfaction. Star Energy should "go out of business" and let someone else fill the void.

This is a great company! They have always been accommodating and great service! very competitive…read moreprices too. They have been a great help to us!

Good company. Teresa in the front office is always very helpful and efficient. She returns calls…read morepromptly and delivers what you asked. You're in good hands with Teresa. Refill requests are delivered promptly within 1-3 days. I'm very happy with ORP

I own my own tank and bid out pricing each year. ORP has been consistently less expensive and…read moregreater service than the others in the area. I put a reminder in my calendar to check the level monthly and they always get a refill supply delivered before I run out. The $$ savings compared to others is significant. If you own your own tank do yourself a favor and compare.

We are moving to the area and ordered a 1000 gallon underground propane from Wigley Propane. The…read moretanks are back-ordered (as are many items un these times) but the staff at Wigley have been very helpful and we think this family owned operation merits our business. We purchased propane for our RV twice at Wigley. The price was competitive with other retail propane suppliers. On our most recent stop for RV propane we arrived right at closing time. The staff were literally walking out the door as we arrived. The owner, Jeff, stayed a few more minutes to fill our tank and was that ever appreciated! That night was going to be the coldest night of the season and we didn't want to be without our generator, water heater and furnace. Thanks again for the courteous service. We hope your business continues to thrive!

I had a full house generator installed 26 kw. My house is 3700 square ft. For that size the…read morerecommended propane tank should have 500 gallons..The largest they will lease is 300 gallons.I am an 80 year old widow and trusted them. If I had to do over I would definitely pick another company. Plus when they installed tank they cut lines to house phone and did not acknowledge.

Very helpful and kind. Never a problem with what they explain and do for customers. Friendly folks…read moreand down to earth.

Amerigas is the worst!! Stay away from this company. No customer service…read more Cannot deliver what they promise!! I ordered propane with a promised delivery date. I have never received the propane. Contacted customer service by email and Susan F. lied to me and said it had been delivered. I was at home all day and there was no delivery. I do not understand how this company can still be in business.

Loyal, automatic delivery customer, ignored after running out of gas before Christmas. No returned…read morecall or text from anyone with the company! Propane delivery on January 2, 2021!!! Definitely changing to local company!