We went to Thompson to try to choose paving stones, fountains and landscape ground covers. We were overwhelmed with the choices. We did find a few fountains that we liked and after showing pictures to our in-laws they helped us select one that was nice to look at and would attract birds to bathe in it. We could not find paving material we liked and were very confused with the choices. No staff member approached us to assist us. We did like that the walkways were paved with various patterns and most labeled as to the materials used. If you are looking for a fountain, their selection can't be beat. If you have a better idea of what else you would like for your landscape, Thompson might be a good place to make your choices. There were just too many for us, but YMMV. read more

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Everyone here was super helpful in assisting me in finding the product I needed. Specifically Omega Acrylic For the external of my house for a small patch job. Personally would like to give a shoutout to Miguel and Adora who assisted me in not only matching the product type but in obtaining the product as well without the need of a special order. Definitely going above and beyond to help a customer and it was greatly appreciated. Will definitely be coming back here to shop for all my future household needs and would recommend these two associates to anyone as they are greatly knowledgeable and very very polite and understanding. read more

If you're planning to buy samples, make sure you do your research first. I made the mistake of purchasing an expensive bluestone sample and later decided to go with a different option. When I returned to the store to get a refund, they refused to accept the return, claiming the sample was scratched. However, the item was in the same condition as when I purchased it. I even have photos showing the condition of the sample before I brought it back. It was a disappointing experience, and I recommend understanding the store's return policy before making a purchase. read more

I just needed 7 bricks to finish a project and they wouldn't help me. If they can't be decent to people making small purchases, they will lose out on return customers. read more

All sorts of masonry, flagstone, brick, rock. Hundreds of flower pots with various sizes. Lots of trees for sale. Some plants. Coy fish pond. read more

I went to Thompson's to buy a new bird bath to replace an old one that had been knocked over by a pair of raccoons. They had a solid selection and the customer service was excellent. Several employees approached me and asked if I needed help, and then when I did, they were easy to find (tip to the 1-star reviewers look for the people in the bright yellow reflective vests). I guess the only gripe that I have is the thompsonbldg.com site lists this location as closed, but it's most assuredly open... read more

Thompson Building Materials - Dinosaurs for your yard! - Building Supplies Near Me - Sacramento, California

Always helpful and great selection for landscaping design. Always leave there wanting more.

I have shopped at Thompson Building Materials on several occasions over the last few years. We have purchased pavers, rock and pottery for our backyard. Their prices are reasonable and they have great sales. The employees are very helpful, too! read more

The store is nice, big, and sells a lot of turf but the service is bad. I bought some pavers and had a few left over, bring them back return it after 3 days, never used it but have some sand on them. The store refused to return, even my landscaper offered to air blower clean them but they still didn't allow. read more

We were looking for a water fountain to add to our already existing Thompson's order of pavers. I knew nothing about fountains and that's when Ernesto came in to help me. He is very knowledgable about the different types of fountains and was able to guide me to the one that best fit our needs. He never rushed us or geared us towards a more expensive fountain... just straight up honesty, which I appreciated. The water fountain prices at Thompson's are very reasonable, even compared to what we found searching the web. Highly recommend a trip to Thompson's and if you're looking for a water fountain, do yourself a favor and ask for Ernesto! read more

Thompson Building Materials - Building Supplies Near Me - Sacramento, California

Robyn who works in the fountain department is awesome! She is helping me with my fountain that fell over. She excels in customer service. PR

Great place to buy landscape elements like edgers, brick, stone, pavers, plus garden art: quite an assortment of fountains and Japanese "stone" lanterns, metal sculptures, plants, etc. The scalloped edgers I was looking for were about half the price HD wanted for them. You find what you need (ask any of the yard workers) and take a photo of the price sign, then go to the office to pay; once you have the receipt and order ticket you find a yard worker who will load the order, drive it to your vehicle and load it in. Be sure you take into account the weight of what you're ordering; many of the products are heavy, so don't load more than your vehicle's suspension can take! read more

Thompson Building Materials - scalloped edgers for half the price HD wanted - Building Supplies Near Me - Sacramento, California

This place had hug selections of anything you want to build or remodel your home. I wish I had found it for prior projects but glad I found stuff for my small project. It was packed on Saturday morning and everything run smooth. I go around checking out the products that I wanted, took the picture of the price tag and info, brought into the office and paid for it. ONce done, go back outside and show the receipt to the person that worked they, they got the forklift, brought the products in the whole pallet to my car and I picked the one that I wanted and they helped loading them up. read more

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I bought this beautiful shell beach plant and received helpful and knowledgeable assistance from Daniel. He was kind and courteous and quick to answer any question I had. I appreciate the professionalism in this quick interaction. Thank you Thompsons for remaining reliable and trust worthy. read more

Thompson Building Materials - Shell beach plant - Building Supplies Near Me - Sacramento, California

No contact or discounts so I go here when I can get what I need else where. They have a great selection but the prices are at a premium.

I paid for and scheduled a delivery on 05-02-2021, the delivery was set for 05-05-2021. When we called about the delivery on the afternoon of 05-05, we were told the truck broke, so they rescheduled for Thursday. Thursday came and went, no delivery. So I called Friday morning, and was told it would be delivered today (05-07-2021). Well by 3pm, they had not called for the delivery, so I called them to find out what happened. A nice person answered and listened to my question, and then asked me to hold, so I waited. Eventually someone else comes on the line, and tells me that they are sorry but their loader broke down. Well surprise, surprise, surprise. First the truck problem, and no phone call; then the loader problem; and again no phone call. Not only did they not call to let us know, but apparently they expect me to believe that they had only one loader. How could a landscaping supply company this big have only one loader? Seriously? You could hardly supply the demand of a one house town with one loader, let alone the entire Sacramento valley. So I asked when their one and only loader would be fixed. She informed me that maybe by next Wednesday. Really? Next Wednesday? So this large landscape supply company, with only one loader, can't load trucks to deliver material? It is more likely that their dispatch and/or management decided that my order was small enough to shuffle around, so that they could make larger deliveries. She said she would refund my money, after explaining to me (and I quote) "shit happens". So basically they were happy to hold my money for a week, and blow me off. I have called someone else who seemed to want my business more. Customer service is not what it used to be, especially at Thompson Building Materials. *I know this happened last year, but the review was accidently left on their San Diego faucility's Yelp page. read more

BEWARE OF EXTRA CHARGES! I'm so glad I went inside the building to pay, otherwise I would not have seen the sign that states an additional 3% added to ALL orders due to rising gas prices. I was going to purchase a large ceramic planter for $110, and when it came time to pay I was charged $133 and change. I questioned the man, and asked how much I was being charged in taxes? He said $9 and change. Then I asked if that included the additional 3% and he said no, that was only the 9% in taxes. Except 9% doesn't seem right for that area!! Regardless, an additional $23 in taxes & extra charges seemed excessive, so I told him I had changed my mind and cancel everything! Be sure to check your receipts! read more

Moved into a new home and putting in our backyard. Visited Thompson's several times to narrow down choice of fountain, which they have a huge selection of, that are up and running, so you can hear what they sound like. Juan helped us each time we visited and he was fantastic! Very knowledgeable and answered all of our questions. read more

I sent an email as I was looking for a very specific item and received the response to call the store. Obviously, I could have done this first but find it easier if I have a specific question to send email. When I did call the store and talked to the nursery, she told me to come in to the store. After pressing for assistance, my question was answered, but it wasn't easy! read more

horrible place bought material to be delivered for next day. no show horrible place. we call and they can't even get a hold of the delivery department!!!!! joke horrible service. read more

This place is amazing!! It's Disneyland for homeowners. My husband snd I go often and could spend hours there.

These people tried to charge me 20%, $185, for restocking a pallet of stone that I purchased. I bought the wrong pallet. Before I bought it because I wasn't sure if it was the right kind I asked 2 different people if it's returnable, they both said yes. But to charge a customer almost 200 dollars to have a person drive a forklift to my truck and pull a pallet out of my truck is unbelievable. Will never do business there again. Went to A and A stepping stone and got a pallet of stone for almost 300 dollars cheaper than this place. read more

We needed to buy materials for our backyard paver and custom grill project, which sounded easy enough but quickly became daunting. I worked with Steven Ignacio and he has been nothing short of amazing to work with. He was always responsive and super helpful. The pavers we wanted needed to be ordered and it actually came in sooner than anticipated. We had no issues with the delivery or returning the pallets. I also had a great experience with the folks working at the front counter - they were friendly and helpful. This place is a gem! read more

I have been a customer of Thompson Building Materials for about 12 years now. They always provide good products, services at reasonable prices. But something happened today that make be a forever loyal customer. My truck got stranded outside of their gate while I was pick up supplies from a near by business. The manager Don and Ed (not sure who is the manager) helped me to put gas in the truck to get me on my way. They are kind and good people on top of what they do. Thanks Don and Ed!! Ky read more

Worst customer service from the outside plant sales can not understand how a customer asking for help was funny to two employees literally looked at me and giggled and walked away. It's very unacceptable happy how other customer service has gone so down within a year, management should really have a meeting on customer service and how to act towards customers never have i ever had an experience like this happen to me. read more

This might be the place to go for building supplies or fountains. However, for plants...not so much. Even though they have a lot and a variety, they do not have a knowledgable staff that can give information and, most important, they have a no return policy. Even when we showed them what they sold us, no return, no replacement. This means the two bushes that I bought which were a mass of root bound knots are now ours regardless and we had to go to another nursery to buy two more (who by the way, guarantee their plants). read more

Great place buy building or yard supplies. Had a small mix up on a special order and everyone on the staff was very helpful. They fixed the order and put a rush on it to help out. Chris and Michael did a great job. Appreciate the help guys. read more

Thank you Miguel Hernandez for the great service! He helped us pick out the correct materials for our backyard project. Very knowledgeable about pavers and friendly. Thanks Miguel! read more

Ordered stone from this place 4 months ago paid $12,000 upfront because it's a special order. Chris was my point of contact. This guy is worthless. Every time you call to talk with him he's busy on the phone or just sick. Doesn't call back. They ended up selling my stone when it came in. They do not know how to run a stone yard. I would not buy stone from them again. They will take your money and never call or get what you ordered. How do you take someone's money and then sell the stone you purchased to someone else. Buyer beware!!!! read more

Great company - employees like there jobs and they seem happy. They know there stuff. Will shop again.