I was visiting the area when my Dodge Ram broke down. My truck was towed to the facility after…read morehours. I had my 5th wheel RV in the veterans RV park and was leaving that day. The shop took care of me and was able to get my truck in quickly. They also had all the parts needed. They were able to have the work completed quickly and I was back on the road by noon. I received great service from Luis and he and his crew did a great job. The shop is clean and very organized. I am very happy with my experience and would recommend them should you need service or repairs.

From the owner: auto & truck repair diagnostic brakes lights tune up oil changeread more

Drove in with an engine light and a car suddenly in limp mode, they squeezed me in right away and…read moregot me back on the road in time to make it to my kids Christmas concert and gave me a bunch of info on the recall code I was getting and what options I had to try and get the issue covered by Hyundai. Their super sweet office dog is a bonus and kept my kid entertained while we waited, everyone was very kind and helpful. Will definitely take my vehicle there for any future issues!

I recently moved back to BC from the Yukon and had to get an inspection to transfer my registration…read moreand insurance. I got hit with a $3,000.00 repair bill. Being that I am on disability and do not own a credit card, no one was willing to work with me until I spoke with Betty of Shadetree Repairs and explained my situation. She let me make payments and once I'd paid enough make the appointment to get the work done, scheduled me in. She even went the extra mile to find the most cost effective parts without compromising the value of the parts or repairs. My truck is now humming in perfect order. Great people, high ethical contribution to their community kind of business. I HIGHLY recommend them for your vehicle repairs.

Visiting from Seattle and had just had our car serviced by our neighborhood mechanic. Noticed a…read morestrong burning smell coming from our car and was worried a break down would derail our much overdue weekend away...I called as soon as they opened at 9am and they said to bring our car in. Kyle came out right away, listened to my concerns and my (very innacurrate) guess about what was wrong. We were invited into their office, a quick diagnosis was made and a simple fix was done--our local mechanic hadn't fully tightened the oil filter which led to a small oil leak and the burning smell. Kyle even came in to talk with us and helped entertain our kids (both under age 4) while they finished up the repair and we were back on the road in under 30 minutes. Very thankful for their help!

My car broke down on Highway 20 heading home from camping. I called a few repair shops in the…read morevalley and was referred to North Star Automotive Repair. They gave me the name of a reputable towing company and said I could have my vehicle towed to their shop even though they were booked with appointments through the end of the month. Shan came and picked me up in the next town over, Twisp, and even helped me find a fairly inexpensive hotel room for the night until someone could come pick me up the next day. Even though they were extremely busy they said they would try to take a look at it in the next few days. I was expecting to wait a week or more before hearing anything, but I received a call the following day letting me know they had taken a look at my Volkswagen and determined the heater core had failed. The folks at North Star were able to bypass the system and get it running that day! I can't begin to express how much I appreciate all the help and care they provided. If I lived in the Okanagan valley this would definitely be my go to repair shop. Thanks for everything!

Was given three different quotes. Had my lug stud damaged and was not informed and they refused to…read morereplace it.

So my mom had work done in smokey point WA on her truck. She drove here to tonasket to visit. Her…read moredriver tire almost came off. I called oroville store and spoke w Austin. He told me how much it would cost and then we hung up. Austin went above and beyond by taking the time to call the other store, speak to his manager then call me back to tell me they would b taking care of everything for us. Called me back a second time to inform me they would even take care of towing cost. We are Soooo greatly appreciative of Austin for taking care of my moms truck. We will both continue to always take our business to Les schwab. Thanku Austin at Oroville WA Les Scwab

We purchased several vehicles from OK Chevrolet through Angie because of her excellent customer…read moreservice. Our first car (a Cruze) failed almost immediately, but Angie worked hard to make things right, even helping us with car seats while we searched for a replacement. We then purchased a low-mileage Kia, which served its purpose, and later traded it in with Angie for a Taurus. The Taurus had repeated issues -- blend door, brakes, charging system, ignition, electrical, and eventually the water pump. The warranty we paid for covered almost nothing, and when OK wouldn't repair the water pump (claiming they didn't have the tools), we were forced to take it to a Ford dealer at significant extra cost. Only after Angie intervened were we able to get the repair covered. Despite these headaches, we remained loyal to OK because of Angie's efforts. When the Taurus became unreliable for medical trips, we tried to purchase a new Chevy for warranty peace of mind. Angie put together a fair deal, but management undervalued our Taurus at $1,800, making the deal impossible. Later, desperate for reliable transportation, we bought a Jeep Compass from Colville (also owned by the same dealer group). After that purchase, I returned to OK for an oil change and was shocked when Angie confronted me in the parking lot, told me we were "done," and essentially ended our relationship as customers. This was incredibly unprofessional. I had been nothing but loyal, even when OK benefited more from the deals, and we would have gladly purchased the Trax from them if management hadn't undervalued our trade. Now I am left without a local service center and with questions about a warranty that seems nearly useless. Driving over 70 miles for service is unreasonable, and being treated with disrespect after years of loyalty is unacceptable. If this dealership wants loyal local customers, they need to treat them with fairness and respect -- not shame them for making a purchase at a sister location when no options were available locally.

Took my truck in because it has a high mount stop lamp leaking, parken in front of service…read moredepartment, went in and they made me an appointment to fix this, I also had them schedule for an oil change, they didnt bother to come out and look at wet headliner or anything, took my truck for the appointment, they called and said truck was ready and they did the oil change, but it has a canopy that would have to be removed and I would have to reschedule, mind you my headliner is getting wet and its winter, I had told them before and told them again, I had a we owe from another dealership on coast paying for it and it was under a timeline, so I went to get truck, paid for oil change, service writer never even offered to make me another appointment or apologize for not doing the work requested during my scheduled appointment , so not I will have to take it to Kendle in Omak to have work done, I WONT BE BACK EVER, just not good customer service especially for being my first time ever doing business with them