You do not want Dr Melvin Benson doing any dental work for you it cost me $5,000 to have what he…read moredid undone and he took no responsibility for the damage he did to my mouth

Thank you for emergency appointment today! On our way California and Arizona to Denver my son's…read moretemporary crown cracked. While on the plane I got in touch with Wendy and set us up. Hoping our insurance pays for this!

5 messages left and no one has bothered to return my calls. I started going to the Fort Collins…read morelocation. It closed without notifying any of their patients. I have been trying to get a hold of the Greeley office to see who can take over my treatment, I have $5,000 invested in clear aligners. The Greeley office is where my payment was sent. I am only midway through treatment & very frustrated!! I'll be going in to the office today so I can't be ignored. If they don't want my business I at least need my records & a partial refund to go somewhere else. I had to choose a star rating 1 is being generous it's actually a 0 from me.

I initially thought this practice was fabulous. Was I ever wrong. I have been waiting for 2+ years…read morefor my snap-in upper denture following removal of some teeth and post placements. $10,000 WAS PAID UP FRONT AND NOW HIS OFFICE HAS CLOSED. I should have known something was up when his staff and dentists were either being fired or they quit. He was so short staffed towards the end, and vary vague when asked questions. And the HE in this review is SHAWN MICHAEL CUSTER D.D.S. operating two locations. One in Greeley and one in Ft. Collins. Notices were posted on both doors advising the Greeley office closed February 12, 2024. An email address was in the notice as a way to contact him. Three emails later and still no response. The email also states it will take approximately 2 weeks for "records releases". IT'S BEEN 12 WEEKS AS OF TODAY AND STILL NO CONTACT FROM ANYONE!! What appears to be his personal cell phone number listed in the email is useless, as no one will answer. Lastly, I sent a certified letter to his home address that I found on the voter registration site. THE JERK WON'T EVEN PICK UP HIS CERTIFIED LETTER WHICH I SENT "RETURN RECEIPT REQUESTED"! That was two weeks ago. Today I called in to the Tom Martino Troubleshooter show, and it seems they plan to help me locate him. This is absolutely outrageous!!!!!!!!!!!!!! What a horrible person/businessman with no balls whatsoever! Face the people you screwed!

I've suffered from high anxiety of having to go to a dentist. This place is hands down the very…read morebest place to go! The whole staff and the Dentist are caring and very gentle when dealing with their patients. I had some extensive work done and they made sure I was comfortable and not in any pain during the procedure. I can truthfully say my phobia of going to the dentist is now a thing of the past and I will continue going here from now on! Thank you all from the bottom of my heart!

I was very disappointed with my first visit to this dental office. As a new patient, I went in…read moreexpecting to have a routine dental cleaning, but unfortunately, my mouth was not cleaned at all. I'm not sure why I was scheduled for a cleaning if that service was not going to be provided. The experience was frustrating and left me feeling like my time was wasted. As a new patient, I expected better communication and care. Unfortunately, based on this experience, I would not recommend this office and will be looking for another dental provider. Highly recommend GB Dental instead !!

I made a last minute call (4:30pm) in hopes that somehow I would be able to be seen before they…read moreclose. They were able to get me in the chair about 15 minutes after I arrived. The X-rays were quick and painless and didn't take long at all - unlike some other dentists I have been to. Emily was the dental assistant and I was grateful that she was there. Very kind and she went out of her way to assure me that even though I'm ashamed of the condition of my teeth, their team had seen it all before and my painful abscess would be easy work. And it was! The dentist was great, very effective and no non-sense. He told me exactly what to expect and within an hour my pain levels dropped from a 7 to about a 2. When I woke up this morning I was pain free. My first time at aspen dental was a success and I think I found my new go to spot. I highly recommend to others.

Emily is very patient,kind, professional and understanding all around the best person highly…read morerecommended aspen dental !

Had a total of four appointments each time they called to change the time. At the last appointment…read morethey said to come in early because it was going to take longer. The two dental assistants were talking about how they Need to leave early to get a jump on weekend and they were trying to figure out how to move appointments or cancel them. No respect for others time. Not to mention when they put the crown in. The dentist put his head in and told them looks good, never even checked to my teeth.

Worst policy ever. We called to reschedule to have appointments that lined up with our days off…read more Both my husband and I are providers in Denver. Husband showed up to his agreed upon date and time just to learn they filled the time slot because he didn't respond to the confirmation text because he was in rounds. I'm sorry, but if I called two weeks ago to confirm I shouldn't have to respond to your automated texts. Horrible billing. I've never had an appointment that I didn't have to call about issues. High turn around likely bc everyone is so incompetent. Dr. Waldo was the best thing that ever happened to this clinic and now that's he's gone this place and their policies are not best practice nor patient centric. Avoid them at all costs.

I came here for an extensive dental estimate and was quoted enough money to practically buy a new…read morecar. After looking around, I decided to get a second opinion, and I'm extremely glad I did. At Dental Care, I was given a treatment plan that seemed to include crowns on nearly every tooth, which felt very excessive and overwhelming. At another dental office, I was treated much better. I didn't feel judged, and the staff seemed more focused on preserving my natural teeth and finding other practical treatment options. After being evaluated there, I was told that I only needed two crowns and that the remaining teeth could be treated with fillings. The second dentist quoted me a fraction of the price I was given here. Based on my experience, I strongly recommend getting a second opinion before agreeing to any major or expensive dental treatment. The staff at the new clinic also mentioned that many of their patients come to them for second opinions after receiving treatment plans from Dental Care, which made my experience feel even less isolated. To the dentists here, you guys should be more concerned about SAVING natural teeth than replacing them with fake teeth! I genuinely have no more words to express how betrayed I feel. I have used an alias to remain anonymous because I would not like to be contacted about this matter since I feel like I can no longer trust you guys at all.

I want to them to get a second opinion and they exceeded my expectations! Bethann was amazing how…read moreshe explains everything and answered my questions! Dr Patel was amazing as well she talked to me about my concerns, she walked me through my X-rays and explained all my options, she did not try to sell me on anything and let me make an informed decision! thank you so much! I highly recommend them and this place.

BEST Dental team EVER !!! From the first call to book my…read moreappointment everyone there is AMAZING !! Very knowledgable, kind and effeciant. I was told up front what my cost would be and was never charged for any follow up appointments needed. Doctor also helped me out on a day they were closed !! Way above and beyond. I would recommend Dr. Brown and his AMAZING team to all my friends and family.

I enjoyed being at the dentist here, which doesn't happen. The staff is very kind, helpful and…read moreknowledgeable. I feel very at ease when I am there. The doctor is very skilled and cares about his patients. This practice deserves 5 stars!

I've had a 2nd treatment. My TMJ has really subsided. Go here if you have tried other treatments…read morelike realigning your jaw or splints that seem to aggravate the problem.

From the owner: With years of experience in complex dental treatment, cosmetic dentistry, Invisalign, extractions,…read moreroot canal treatment, and facial rejuvenation, Defined Dental & Dermal Spa can meet all of your dental and facial needs. Anxious about dental treatment? We offer minimal sedation dentistry. Book your consult today!

I thought I'd found the perfect periodontist. All my life I've had "teeth issues", so I've always…read morebeen on the lookout for a better dentist, a better periodontist, and so on. Anything to do with my mouth/teeth was of interest to me. I'm sure I've spent tens of thousands of dollars over the years, and more, keeping up with my tooth issues. Money was not an issue . . . I could always find the money if I could find a person to do the job better for me. This brings me to Dr. Nick Shumaker, with Northern Colorado Periodontic, on Boardwalk, in Fort Collins. I just dropped in one day and chatted with the receptionist about Dr. Shumaker. His office/waiting area was immaculate and he staff all seemed very professional, so, in spite of a lack of reviews or personal recommendations, I gave him a try. At first, his work was great. Beyond great, as a matter of fact. I came to trust him implicity, and liked him personally as well. What he recommended, I let him do. One day, he told me I should have one of my molars extracted, and explained why. He was right, of course . . . it just needed to come out. Well, he did it well enough, *except* that he clipped a nerve or something that has caused major changes in my mouth. I called his office and told them of the problem. It wasn't long before he called me back. He agreed that he had (obviously) done something that he shouldn't have. It's been over six months now, and I keep hoping that the tingling and numbness and constant dry mouth will stop, but it hasn't yet. I gave him two stars because of the decent work he did before the unfor- tunate clipping of my nerve. His work wasn't generally terrible. It's not like Dr. Shumaker is a cut-rate periodontist. From his pricing, I would say he would be at the top of his profession. From experience, I will give him two-stars, nice guy or not. Nice really doesn't matter to me, as it seems to others. Don't care. I just expect the job to be done right, but it wasn't. It just wasn't. My current dentist tells me the problem "might resolve in a year or so". Well, that's just great. (Did you catch the sarcasm there?) I can only hope that it will. In the meantime, I have found another periodontist. (There are over a dozen close by!) I guess time will tell.

Dr. Nick Shumaker is highly skilled with dental implant & sinus lift surgery. I had 3 implants &…read moresinus lift. The practice recently moved. He has outstanding chairside assistants. I am grateful to this practice for drastically improving the quality of my day to day life!! I got to eat a real ear of corn on the cob this summer!!