The doctors and staff here are remarkable and my smile is mostly transformed after my crowns were…read moreadded recently!

Comfort Dental: Dentistry with a side of "Oh, we forgot to mention..."…read more I have never dealt with a dental office that made something as straightforward as getting dental work done feel this shady, frustrating, and unnecessarily difficult. The biggest issue is the complete lack of transparency when it comes to insurance and pricing. I was given a price and told what I was paying, with no clear indication that I was only paying part of the actual cost. Then I show up for my NEXT appointment and suddenly I'm being told, "Oh, you only paid half." Excuse me? That is information I should have been given before I agreed to anything and certainly before walking out of the office believing I had paid what I was quoted. If the amount I'm responsible for changes because of insurance, tell me upfront. Don't let me find out at the next appointment when I'm already financially committed. That isn't transparency -- that's a terrible way to communicate pricing to a patient. And when I tried to get answers, the experience somehow got worse. The staff were incredibly rude, dismissive, and unhelpful, and there seemed to be absolutely no willingness to take responsibility or simply say, "We could have communicated that better." Instead, it felt like the responsibility was constantly being pushed somewhere else. Honestly, the whole experience started feeling less like a professional dental office and more like dealing with a pawn shop: "Here's the price today... oh, by the way, there's another amount you'll owe later." Except this is a DENTIST. There is a certain level of professionalism, honesty, communication, and excellence that I expect when someone is providing medical care. I don't expect free dental work. I don't expect special treatment. I expect to be told what I'm paying, why I'm paying it, and what my insurance is actually covering. That should not be an unreasonable expectation. Dental work is expensive enough without having to play detective with your own bill. If you're considering Comfort Dental, I would strongly recommend asking for everything in writing -- exactly what your insurance is expected to cover, exactly what you owe, and whether there will be any additional charges later. Don't assume the number they give you today is necessarily the full amount you'll be responsible for. The worst part isn't even the money. It's the lack of trust. Once I feel like I have to question whether I'm being given the complete story about pricing and insurance, I have no reason to feel comfortable putting my dental care in that office's hands. NO STARS IF IT WERE AN OPTION A dentist's office should leave you feeling taken care of, not taken advantage of. Never again. I came in expecting a dentist. I left feeling like I needed a receipt, a lawyer, and a forensic accountant.

Greyrock Family Dentistry worked out well for me. My first interaction was on the phone with Brynn…read morewho was pleasant and helpful. Brynn set up my appointment with Peggy, the hygienist. Peggy did a great job of examining and cleaning my teeth. She was was very thorough. Dr. Roeder did the final portion of the exam and made me feel that I had made the right choice in coming to Greystone Family Dentistry.

I've been going here for about a decade now. I completely trust both drs and couldn't ask for a…read moremore comforting team. Dr. Brewer, Dr. Roeder, Laura, Brynn, and Kris have all been especially amazing over the years. They really know their stuff and they have never pushed unnecessary procedures on me. Having a good dentist is so important and I would follow this team anywhere. I don't even live near their office anymore but I drive up. Highly recommended. They get my "Elite" seal of approval lol. (Please don't confuse this Dr. B with another local DDS of the same name. This guy is the one I recommend ;)

I had a very disheartening and unfortunate experience with the receptionist and insurance…read morecoordinator of Spring Creek dental. I had been experiencing some blinding pain and scheduled an appointment for a dentist to look over my teeth and help identify the cause - this insurance coordinator booked me 10 days out full well knowing and approving me paying out of pocket. Less than a day before my appointment, she called and left me a voicemail simply stating they would not be able to see me tomorrow or ever. When I called back to inquire, the receptionist and insurance coordinator became agitated and defensive going so far as to raise her voice over the phone with phrases such as "are you serious?" and "I don't know what to tell you". I did not once raise my voice or speak disrespectfully to the staff. Shame I never got to interact with the dentists or hygienists as they come highly recommended. Would not recommend this dental office to anybody due to the unaccommodating nature and overall lack of ethicality handling a situation with an individual experiencing extreme distress due to dental related pain.

This is a high class, professional office with a sincerely kind team. They seated me promptly for…read moremy first appointment. The assistant was experienced, professional but most importantly she was kind, gentle and friendly as she took my full set of xrays. The doctor came in and he considered all of my concerns after checking my medical history. He did a cancer screening and checked my gums in addition to evaluating my xrays. I never felt rushed, yet I did see their concern for my dental care. The dental hygienist, Jamie was super gentle. My husband, daughters, their family members all go to this office. I highly recommend this office. A big thanks to the staff for making me feel comfortable at a dentist office!

I was given bad information when I went in. I checked to see what my insurance/medicare would…read morecover. I was told it would cover my initial visit (exam, cleaning, x-ray), but would be 'out of network' for other procedures. I verified again that my initial visit would be covered. I made an appointment based on the information I was given. I filled out the paperwork I was sent in line. I received reminders of my appointment of 1/2 hour before the appointment I made. When I got there I asked about that, and was told they were running early. How could they have know that 3 days prior? Then I again verified my expense and was told that Medicare would only pay a small amount and that I would be responsible for the additional charges. I asked what that would be, and was told 'it depends'. I like to know up front how much things will cost before I receive the services. I was unhappy with the reply, and left. They were annoyed and told me the time had been set aside for me.

High quality, professional service to optimize oral health. Very nice people and Dr. Pass is an…read moreexcellent dentist.

I had a procedure done, and it failed within a week. Was told to have another dentist do the repair…read moreto fix his poor repair. I way over paid for this very weak repair, was charged $1000, which i ended up buying and repairing myself for less than $100 in exact same stuff the doctor used. My self repair has lasted a month now, and is smoother and feels better than what Dr. Johnson attempted. You'd figure for $1000 that i was charged, I'd have some sort of bionic repair to last, and all i got was a squirt of glue resin hardened by a uv light, and 30 minutes of his time which he, I'm sure ran laughingly to the bank to pay for his new office. Im only giving two stars because Dr Johnson might be a nice guy, but that his work procedures are not good, and his pricing is ridiculously HIGH!!

Went to see Dr. Johnson for a consultation. The office staff was very professional and welcoming…read more Dr. Johnson was helpful and very forward about how I needed to proceed. I'm grateful I was able to see him.

The staff is always friendly. The hygienist does a great job cleaning and educating. The dentist is…read moreawesome and personable. I love going to the dentist!

Dr. Johnson and his staff are extremely kind and professional. I have a pretty extreme phobia of…read moredentists, and both everyone working there was very patient, gentle and thoughtful. I had visited one of the big chains (Modern Dentistry) before visiting Dr. Johnson and had received a quote for several thousands of dollars worth of work. It surprised me given the overall health of my teeth, so I went for a second opinion with Dr. Johnson and ultimately had everything resolved for under $300. The whole experience made such an impact on me, I transferred my husband and two teenaged children under his care immediately. This was an excellent experience.

Slootmaker Family Dental has taken away all of my anxiety surrounding dental work. For 9 years I…read moredid not go to the dentist because it made me so nervous but I decided to give this place a try and they have completely taken away all of my worries and have given me back so much confidence in my smile. I am so thankful for the staff for always being so encouraging and personable during my appointments!

Not only is Colleen a great dentist, but she has assembled an amazing team who truly know how to…read moretake care of people, not just teeth. She has the best oral hygienist in the area, and her front-office staff handle billing and insurance with ease.

Since my previous review, this office has added additional charges to my bill/account. As if…read moreincorrectly, and furthermore illegally, sending my account to collections wasn't bad enough, they've added service fees to the account as well as late fees on the service fees. Mind you-this account is paid in full. The office staff is extremely rude and can't manage to figure out why someone in this exact situation would be upset. I've forwarded a complaint onto the BBB

Dr. Stratton is such a gentle and kind dentist. I never mind going to the dentist anymore. Even…read moremy kids are calm during the entire cleaning and exam.

I had read so many good reviews on this place, so a few years ago I called and asked if they had…read moreopenings. They said there was a 6 month wait, but after 6 years (bad me, I know), I decided to wait it out. I arrived my first visit and had the best dental visit of my life - almost no pain (X-Rays suck when the plastic hits the bones in your mouth, that's inevitable). I made my follow-up appointment for six months right then and there. Ever since then, I've had the pleasure of having Chelsie as my hygienist and will request her if possible, for every visit. She's friendly and interested in her patients' lives while not asking them questions while she has metal tools in their mouths. I've never had a pain issue when she's been working with me. Angela works the front desk and has been beyond helpful with me from making my first appointment, through changing my insurance and ensuring I was covered by the new company. She's friendly and makes calls and texts to confirm things when I had any questions with no hesitation and complete honesty. Everyone who works for Dr. Buxton (and Dr. Buxton himself, obviously) has made me a customer for life! I've recommended this place to all of my family members and they are on the waiting list!

Dr. Buxton and his staff provide a wonderful experience! The ladies managing the front desk have…read morebeen so pleasant whether I've dealt with them over the phone or in person. They signed me up for their loyalty program for patients who pay out of pocket and up front which makes their already reasonable prices even more affordable. At my cleaning, Nicki seated me right on time and took amazing care of my teeth. She was also very patient and kind about navigating a full mouth series of x-rays despite my gag reflex! Then Dr Buxton came in to do an exam and talk to me about a couple concerns I had. The office was sparkling clean and I felt very safe there despite the ongoing pandemic. I definitely received five star service and am so thrilled to have found a great dental office!!! Thanks guys.

Ok. I only came here to get the address to map it to their office and let me say I was appalled by…read morethe reviews??? So far Dr Merrit has been the opposite of rude! Especially for an orthodontist! I don't know how these reviews make it seem like it's *pulling teeth to get an appointment* their front desk is very nice. Had some implant work done 2 weeks ago and she did an amazing job. I will update on the finished product but seriously I feel like the people leaving the 1 star reviews might be the problem not Dr Merrit.

I was appalled at the treatment I received from Dr. Merritt and her front office staff after my…read moreinitial visit in which she went through her recommendations, but since it was my first time with a periodontist, she even said I was hearing words I never heard before so what she was telling me was very confusing to say the least. I also left without my earrings that I had to remove for x-rays. After leaving, I had time to review the primary treatment plan and then had questions to ask. I called and asked if I could stop by the office to pick up my earrings and ask Dr. Merritt a few questions about my treatment. I was told that I would need to be put back in the chair and charged $75 over and above the over $10,000 estimate. When I questioned why was, I was told there are other periodontists in Fort Collins. I started to ask her another question and realized that I just didn't want to deal with this rude and money-hungry doctor. I will go to someone else for sure.