Dr. Ankur Mehta was professional, kind, and extremely knowledgeable. He was able to point me in the…read moreright direction and gave me sound advice. His office was clean. The nurses and techs were friendly and showed compassion and care. I was very impressed by the type of care that I received and I will look forward in continuing to have Dr. Mehta as part of my treatment plan.

I absolutely love Mandy and the time she spends explaining things to me at my appointments! She…read morecreated a plan that, along with procedures performed by Dr. Mehta, has given me relief for the first time in YEARS! I am a nurse with rheumatoid arthritis and cervical dystonia/torticollis, and the neck/back pain has been extremely severe. I cannot believe the relief that I am starting to experience! Thank you, Mandy, for your patience and planning! Thank you, Dr. Mehta, for performing the procedures!

SWAAA Clearlake location front desk lady was harsh and spoke to me a customer as if I am to know…read moretheir practice. My appointment was scheduled in the incorrect location as a new customer how am I to know the allergy shots process and how am I to know if the doctor forwarded my file to another location? She was very rude in telling me I called you about the appointment and you said okay. Then she picks up the phone so as to not allow me to respond. That was not my response; I told her I go to the Smith St location and I'mnot sure why I going there for my shot? The back office nurse was very polite and understanding. I called my insurance and let them know about the entire situation. I will not ever go to the Clearlake location!

Dr. Brown is great. He understood my needs and showed any resistance to keep on my treatment with…read moreshots I had started with another doctor which I switched just because I moved to Houston. They needed then to contact my previous doctor to request my treatment to be mailed to them. I lived in the northwest of the country and we expected to receive it in about 1 week or so. However, Dr. Brown and his staff moved so fast that I could restart my treatment just 3 days after visiting them! They called me the same morning they received what they needed to keep on my treatment. They are very nice and willing to work to do the best for you. I'm happy with my new doctor and his staff.

RUN RUN right pass this doctor's office. Until he takes it serious, treats patience better. This…read moreman has lost the essence of the craft. I did not have the best experience. I will NEVER go to this place again. I was scheduled for a colonoscopy and waited 2 hours after scheduled time in waiting room. Was taken back and waited another 45 minutes after undressing. When they came in the procedure room. The doctor got started. I did not recvd an IV. I was in alot of pain and told them repeatedly it did not feel right. The nurse, not sure if she was a nurse or not. I was still VERY alert, and she proceeded to give me more sedation (I did not ask for) and then Dr Clemmons entered and started the procedure. I felt the pipe tubing and lots of stomach pushed (literally) and I was screaming in pain. No one even asked me if I was ok. Horrible experience. With all the anesthesia I just blacked out and hours later in recovery my husband appeared. A lady told me the Dr would be in to talk to me, and I do NOT have any recollection of any. Upon meeting Dr Clemmons at first I thought he was a nice doctor but whatever his reasons where I felt literally like I was a number. No one followed up they gave me paperwork AND SAID THEY WILL FOLLOW UP IN A FEW DAYS. Never DID. I took the findings to another doctor he asks what this is. I'm so embarrassed hate that I allowed this office to do my colonoscopy. not even sure i trust the results. I called to speak with him, and it was way too many pauses, he was very disconnected.

I am a former employee of Dr. Clemons' office, and I want to share my experience. In my opinion,…read morethe procedure rooms were not consistently cleaned or sanitized properly, which was extremely concerning to witness in a medical setting. I also observed that the instruments used for in-office colonoscopy procedures did not appear to be properly sanitized, which raised serious safety concerns. The work environment felt hostile and toxic, and the way staff were treated in front of patients was unprofessional and humiliating. It did not feel like a place where employees--or patients--were treated with respect. There is also a very high turnover rate, and the office was consistently understaffed during my time there. We were repeatedly told that hiring was coming, but in my experience, it never happened--patients even commented on how often employees were leaving. On top of being short-staffed, the manager repeatedly emphasized that the office had quotas to meet, which put extreme pressure on a team of only four staff members. The phones rang constantly, yet the manager would say things like, "that's not my job, I will not be answering phones." HR also made comments such as, "I'm very confused as to why it's a heavy workflow," which, in my experience, showed no empathy and no understanding of what the team was actually facing. In the procedure room, there often did not seem to be enough staff to safely support the workflow. There was no nurse present to start IVs, and I was concerned that some staff did not appear to have the proper licenses for the tasks they were performing. I also personally witnessed situations where patients seemed overly medicated and at times were unsteady or appeared at risk of falling--these moments were alarming to me. In my experience, HR and the doctor's wife were not present in the office, so they did not see the reality of what was happening day-to-day. Decisions seemed to be based only on what the manager said, not what was actually occurring. The doctor himself works extremely hard and truly cares about his patients, but in my opinion, he is being overworked and unsupported by the people around him. Many of the colleagues who are still there are struggling in silence. Just like me, they need their jobs, so they stay quiet--but that doesn't mean the problems don't exist. I finally spoke up about serious concerns, and in my experience, it completely backfired. I was laid off, and the excuse given was my "time," even though patients and coworkers knew I always did my job to the best of my ability. From what I witnessed, the focus seemed to be money and metrics, not patient care. I also saw test results sit for long periods with no follow-up, leaving patients waiting without communication. I am truly thankful for the patients I was able to help during my time there. Supporting them was the only positive part of my experience, and I am grateful for every person who trusted me. Patients should know they have a voice. If you believe you have observed unsafe or unprofessional practices, you have the right to report concerns. You can file a complaint with the Texas Medical Board. You may also report concerns to local health authorities in Houston if you feel patient safety is at risk. As a community, we deserve better. Speaking up is how we protect one another and push for change--no one should feel ignored or unsafe in a medical office. Based on what I experienced, I would not recommend this office. To anyone reading this: do not stay silent. Protect yourself, trust your instincts, and take action. Your health and safety come first--choose a provider who treats it that way.

I was referred to Andrew Roeser from a friend of mine and let me tell you I'm thanking my lucky…read morestars I got sent to him. Dr. Roeser CHANGED MY LIFE for the better!! I am so thankful for Dr. Roeser because he did an excellent job on my C4-C6 Disk herniation. All of Dr. Roeser's staff are all so kind and caring. His senior patient coordinator Rosa does a fabulous job at her job she was so fabulous to work with before and after surgery!! All of Dr. Roeser's staff that works on his team are by far the best group of people I've experienced as a patient all of them were so kind, caring when I went in for surgery! My surgery went well and everything went great! I DEFINITELY recommend Dr. Roeser to anyone!! He is a phenomenal neurosurgeon!!

I recently was scheduled for spinal surgery which I dreaded. Every time I have surgery it takes me…read moremonths to recuperate from the negative effects of the anesthesia. In addition, everyone I know who has had back surgery complains for years about the ongoing pain. Needless to say, the day arrived for my surgery and I was petrified. Dr. Roeser, Board Certified in Neurosurgery and graduated from Baylor Medical School with High Honors, was very reassuring and calming which really gave me confidence in Dr. Roeser and the procedure. Once I woke up from the anesthesia I could not believe that the surgery had already taken place. My friends had also forewarned me that within a few days, when the anesthesia wears off, I would experience severe pain. I experienced a low grade pain that was easily abated with my ibuprofen for arthritis. I was provided with a walker that I only needed to use for a couple of days. Now I realize why Dr. Roeser had been so highly recommended by several doctors. After my personal experience with him I can understand the reason he is so well regarded in the medical community. I thank Dr. Roeser for making my life so pain free. He is a fabulous surgeon!

We've settled in at home after my husband's second hip replacement with Dr. Parsley and I cannot…read morethank him and his staff enough for their care and after-care. Living in a rural area, it's vital to know and trust those who are performing such a delicate procedure 80 miles from home. Dr. Parsley explained the surgery beforehand and thoroughly updated me when surgery was completed. He answered our questions and concerns with such a personable, yet detailed manner; jovial, yet comprehensive. I must also commend Dr. Parsley's staff, particularly Jessica Miller, for their check-ins and excellent communication with us. My husband's post-op results have been, honestly, phenomenal. He was standing and doing physical therapy within two hours of post-op. From the incision to his pain management to his regimen for exercise; every base has been covered. As I said, this is the second hip replacement. If you want excellent results, follow the Parsley's regimen to the T.

I am a physician. I wanted the finest orthopedic care and chose Dr. Brian Parsley to perform…read morereplacements on both knees this year. Everything was successful and went very smoothly. Dr. Brian Parsley is THE BEST. You can trust him.

While Dr. Fonseca is a great doctor, I will not be returning to his office. His staff is rude and…read morearrogant. I've had issues with them in the past, but brushed it off. However, when I call my doctor's office to make an appointment, I do not expect to be laughed at when asking if there is by chance anything available today. I'll go find a great doctor with a great staff as well.

Dr. Fonseca is an AWESOME doctor! I found him online 6 years ago and I'm so happy I did. He's…read morethorough when reviewing your medical history and helps you understand everything before you leave his office. I love that he always reminded me not to text and drive and to wear my seatbelt when driving at the end of each appointment. Lol I moved to San Francisco but I will be traveling to Houston to be seen by him!

After waiting an hour in the examining room, the doctor was rude and short…read more As a new patient, I would think he would have shaked my hand . The only time he touch me was during the examine. (which was brief) . The visit was impersonal since he was on his computer the whole time and couldn't talk to me as Doctor to patient. I left feeling that nothing had been accomplished. I was left in the examing room; no one came to get me---as a new patient, I was lost. I WOULD NEVER RECOMMEND THIS DOCTOR NOR WILL I EVER RETURN.

Dr. Flax is very knowledgeable and very caring. One of the only drs I have dealt with that will…read morestill pick up the phone and call a patient and discuss what is going on if bad news. He is an honest and to the point kind of dr. If you want sugar coated and everything is alright find a different dr. If you want someone to be to the point with you and talk to you to where can be understood dr. Flax is amazing. First all of us that want a dr. To tell us what's wrong in English not in medical terms than dr flax is for you.

I find the care I receive from Dr. Niefield and staff are top notch in every respect. His…read moreexaminations are very thorough and never rushed. He has a thoughtful and calming bedside manner that adds to my confidence in the care he provides. I have never waited long in the waiting room or examining room, and consider that a sign of his respect for my time. I highly recommend Dr. Niefield!

I have gone to dr. Niefield for about 25 years. Generally I would recommend him. I really need to…read moresee him to refill asthma meds. I was shocked when he refused to see me for two simple refills. He wanted me to go to a hospital first which will raise my costs by $1000s . Ridiculous. I'm moving on to another doctor who cares more for his patients.