I have seen Dr. Prangle twice in the past year and both times, I left thinking..I really need to…read moregive this Doctor a review. It was one of the only times that I have seen a doctor and not felt rushed. He answered every question that I had VERY thoroughly and really educated my on my ailments. We will definitely continue going to him as our family doctor.

dr.prangle is great and is a wonderful doctor.but his front office staff leaves alot to be…read moredesired.they will leave your personal information sitting out for everyone to see look at and take if they wanted and when you bring to their attention they will act like you are the problem not them.take very much care of your records,paperwork and hand it to the doctor instead of his staff since they don't put up or protect it from people to see all your personal information and that way it is protected.the staff is not very good.

Dr. Nguyen and his office staff are great! My husband has been a patient here for over 10 years,…read moreand we have always had a wonderful experience with them. They are caring, professional, and genuinely great to work with. If political memorabilia in a doctor's office is enough to make you decide not to receive care there, then perhaps this simply isn't the office for you. Personally, we have never had an issue with it, and it certainly does not change the quality of care we have received over the years. It seems to me that some people are allowing their political views to overshadow what really matters--the quality of the doctor and the care his office provides. If you have a problem with the political memorabilia, you have every right to choose another office, but that doesn't take away from the excellent care we have received from Dr. Nguyen and his staff. PS: I LOVE THE MEMORABILIA THAT IS DISPLAYED!!

Dr. K. Nguyen may be a knowledgeable neurologist; however, my experience with his office staff,…read morescheduling practices, and overall patient care environment was extremely disappointing. The lack of professionalism, communication, and respect for patients' time significantly undermines confidence in the practice. Today, my 90-year-old mother, who has Alzheimer's disease, had a scheduled 9:00 a.m. appointment. We arrived at approximately 8:50 a.m., checked in on time, and waited. At 9:30 a.m., after receiving no update, I approached the front desk and asked how much longer we should expect to wait. I was told that Dr. Nguyen had four patients ahead of us. Given that our appointment was scheduled for 9:00 a.m., I was understandably confused. The staff member simply stated that he would be with us shortly. At approximately 9:40 a.m., we were called back and taken to Room 5. While waiting, I noticed political memorabilia displayed in the patient-care area that I found inappropriate for a professional medical environment. Having worked in corporate America and higher education for more than 30 years, I believe patients should be able to receive medical care in an environment that remains professional and welcoming regardless of their personal or political beliefs. By 10:30 a.m.--an hour and a half after my mother's scheduled appointment--we still had not seen Dr. Nguyen or received a meaningful update. I left the examination room and asked to reschedule. Rather than expressing concern or apologizing for the delay, a staff member again told me that four people were ahead of us and that we needed to wait. I explained that our time should be respected just as we respected the physician's time by arriving before our scheduled appointment. The staff member threw her hands in the air and directed me to speak with someone at the front desk. What was particularly troubling was the apparent lack of concern for the circumstances. I explained that I was accompanying a documented 90-year-old Alzheimer's patient. Anyone who cares for an elderly person with dementia understands that getting that individual prepared, transported, and to a medical appointment on time can require considerable planning and effort. I was then told that Dr. Nguyen "always runs late" because he goes to the hospital before coming to the office. If the practice knows that the physician routinely cannot begin seeing patients at the scheduled time, then appointment times should reflect his actual availability. Patients--particularly elderly and medically vulnerable patients--should not routinely be scheduled for appointments at times when the physician is not reasonably expected to be available. Even more concerning was the staff's attitude that this was simply normal and that patients should accept it. There was no apology, no proactive communication, and no apparent recognition that expecting a 90-year-old Alzheimer's patient to wait indefinitely is unreasonable. If the office knew the physician was significantly behind schedule, a simple phone call or text would have allowed us to adjust our arrival time. Instead, we arrived early, waited approximately 90 minutes, and ultimately left without seeing the physician. I am also requesting confirmation that neither my mother's insurance nor my mother will be billed for a physician visit that did not occur. Medical offices cannot always control emergencies or unexpected delays. However, they can control how they communicate with patients and how they treat them when delays occur. Courtesy, transparency, empathy, and respect for patients' time should be basic expectations--especially in a neurology practice serving elderly and cognitively impaired patients. Unfortunately, our experience demonstrated none of those qualities. What could have been handled with basic communication and compassion instead became an unnecessarily frustrating and disrespectful experience. All for a 15min appointment that never happened!

I have been going to Dr. Kelly O'Brien for about 4 years…read more She is an amazing doctor and I highly recommend her. She begins the visit by listening and answering questions. She never hurries me or makes me feel like she doesn't want to see me. I like the fact that all tests are run in the building, so there is no running all over town for blood work, X Rays and such. Dr. O'Brien is also very positive. She accentuates the good things that I have done to improve my health. This makes me want to try even harder. She is very thorough and very knowledgeable. I am so glad that a friend recommended her to me. She no longer takes new medicare patients. Another huge plus for me is that she is always on time. I have never had to wait more than 5 minutes after my appointment time. The only negative aspect is that you have to pay for parking. This makes me feel like the Group is money hunger. Medical bills are high enough, without having to pay to park.

As they say, it takes one to know one. Since starting medical school in 1981, I have encountered…read morethe spectrum of physicians. Dr. Kelly O'Brien is the quintessential physician's physician.

I came here because I've been scared to see a doctor for a long time due to judgement and what the…read moreoutcome would be. My mom has been seeing Dr. Kuo and swore by him so I decided to go. I was blatantly honest with him about everything I have been feeling. (Not to mention I actually thought his front desk girls were awesome and very welcoming). Waiting for judgement after telling him my poor habits, he could not have been cooler and more caring. He spent a very long time with me discussing options and recommendations. I felt super comfortable, and he acted like I must have been his only patient all day long (knew that wasn't true, waiting room had plenty of people). I recommend him for a caring and patient doc. Thanks Doc Kuo!

Dr. Kuo and his staff always treat me as if I'm family. Check in is very fast and Dr. Kuo takes the…read moretime to listen to all of my concerns and addresses them as if it was his own. I've never visited a doctor who actually took the time to have a conversation with you about different options while also keeping it light hearted enough to chit chat about other interest I had.

Dr Hoffman is such a nice and kind doctor. He is very attentive. You feel like a unique patient. He…read moreexplains very well and is very patient. The staff is nice too and the nurses are good.

Dr. Lewitton was so easy to talk to. He explained all my options regarding my kidney stone. He…read morelistened to my concerns and expedited my treatment. His office staff is amazing, friendly and helpful. I felt very well cared for all around!!

Dr. Michael Lewitton and HMU, Houston Metro Urology, has treated me well, throughout my prostate…read morecancer journey and happy to report prostate cancer free for more than three years.

Had an appointment and felt listened to. The doctor explained treatment options clearly and didn't…read morerush the visit. Professional and respectful experience.

I love First Primary Care, it's the next best thing from having a doctor make a house visit. You…read moreget assigned a doctor and you can text them anytime there's a concern, you need to make an appt. or you need a prescription. You text the doctor her/him self not the admin. My doctor is Dr. Wertz and she is wonderful. I always feel relaxed around her and she is very professional. Even when something is bothering me and I'm a little anxious she keeps a calm professional demeanor.

Dr. Nammour is the BEST Neurologist I have found. After a 31 year career in Healthcare...hands on…read more...he is by far the best. He is very friendly and compassionate. His diagnostic skill is unmatched. He is quite efficient and gentle in his care. My wife and I both see him for our concerns and are thrilled to be his patients. The office staff have always been very courteous to us and we've had no issues. In fact, yesterday they went above and beyond to help me. I have found that most people respond best to kindness and consideration, and this staff is no exception. Some people are very sour and negative, thus never satisfied. We are not those people and we are quick to reward kind treatment. We highly recommend this practice for your neurological needs.

I've been seeing Dr Nammour for around 10 years now. I had a TBI when I was around 20 and he's…read morehelped me with every step on the process through this. From initial emergency care, to finding medicines, to pain management, he helps with everything! The staff has come and gone during my time here, but they have always been friendly and helpful.