Griselda in the front desk was awesome . Help me through a tuff time . My eye was red for over ten…read moredays and wouldn't go away . Thank god they were able take me in (:

Went 3 appointments for my eye and was told I would need minor surgery. Never received a call to…read moreschedule the surgery.

I have been a patient of Dr Igoe for several years. I am pretty happy with his care. He spends…read morequite a bit of time with me during every visit and is thorough. I always found his staff friendly and helpful, especially when I had a couple urgent issues over the years - they always fit me in very quickly. I had a proof of how Dr Igoe treats his customers when my husband had an emergency: even though he is NOT a patient, just a spouse of one, Dr came to the office just to see him ON HIS DAY OFF! What more could one ask for? I also appreciate his very dry sense of humor!

I went to this doctor because he took care of my mom. My husband and I both went to him. He told my…read morehusband he didn't need glasses and now has to see a another doctor to see if he needs glasses. He still is having a hard time seeing. Now myself. I went to him the first time and he gave me a script. I took my script to Costco because they have a great price. I waited for the script and I wore them for a week to get adjusted but was still having a hard time seeing. I went back to Costco and they said that was the script given. I almost got in a car accident. So I went back to Dr. Igoe and he said he accidentally gave me the wrong script. He jokingly said " I think you were just lying" He wrote a note to Costco and said he gave me the wrong script. I was patiently waiting for another pair of glasses. I got them and I was so upset I couldn't see out of them. I was upset while at Costco and the girl asked to see my old glasses. She said I must have gotten the wrong script again. My old glasses and the new script are way off. They said that eyes don't change that much. I sent Dr. Igoe's office all the paper work and tried to talk to the staff. All they said was they were going to give me my records as requested. She was rude on the phone when I tried to ask questions. Dr. Igoe has yet to call me to help. I no longer would want to go to them. Very rude. I foster Veterans in my home. Each time I have running around to do I have to pay for a caregiver to come to the home. The gas I have to use running back and forth. The money out of pocket for the glasses my insurance doesn't cover. The money for the co-pays for his office. The aggravation Myself and Costco has to deal with and he doesn't even have the nerve to call me or talk to me when I called the office. I have all the paper work. Now I have to start all over again. It's very frustrating because I trusted going here. Now my mom is scared to go there and now we have to find another doctor for her. She's 80 years old and is upset also. I highly recommend doing your homework before going here. This was a horrible experience and I'm still having to deal with this. Given the amount of time and energy that I put forth, I'm not looking for compensation; I just hope this doesn't happen to other patients.

I went to Dr. Rubin for years to get my peepers checked…read more He's a very nice man. He actually looks like Newman from Seinfeld. Dr. Rubin always seems to remember me and ask me about my life, which is above and beyond his job. Also, the woman assistant (can't think of her name) who does a lot his work is just great- friendly and helpful! The downfall is that their prices for glasses and contacts are very expensive- I would never order from them. Also, he seems to be a doctor only to senior citizens. Sitting in the waiting room is like lounging at a Bingo hall. And you will wait a long time- it's standard to wait 15-30 minutes at this place. But other than that, I'm a fan.

Great experience. Went to see a an optometrist who told me I couldn't wear contact lenses because…read moreof my eye pressure. Got a second opinion from Dr. Rubin who did extensive testing. I COULD WEAR CONTACTS.

I've been going to Dr Chander for like 15 years. He is great. Very thorough and knowledgeable. He's…read morealways up to date on to of the latest medical advances. 5 stars for Dr. G.

Dr. Chander is wonderful. It's great to have an independent eye doctor whose office is easy to…read morereach. The frame selection here is basic which made it hard to choose a suitable frame. I wish that the optician had informed me truthfully of the composition of my frames when I asked but ultimately she did an excellent job taking measurements and breaking out my options and their costs. I sorely regret that I was unable to go in within 30 days of receiving my complete glasses. My prescription was incorrect and now I often rely on my old glasses for many activities. Still, I'd return here in a heartbeat for my annual visit since it wasn't their fault that I couldn't make it in. I trust wholeheartedly that Dr. Chander would help make any corrections and refinements necessary. Their staff is knowledgeable of their own policies and they heavily discount exams for Medicaid patients (or at least they did when I last went in 2024). I only thought to review because they sent me a reminder text to return for an annual visit. Please consider coming here before heading over to a big chain retailer.

Normally I don't like to stereotype the front office of a practice by the ditzy person who answers…read morethe phone on the other end. But, this one I SHOULD HAVE known better. I contacted the office a month ago to schedule my appointment and asked the receptionist who answered the phone if they excepted my insurance. She looked it up and said yes. So, I went ahead and made an appointment. Only to find out after meeting with the doctor (who I might add was very nice and knowledgeable) that's why I decided to give them 1 star. That my insurance was out of network for them. I had to pay out of pocket for my visit because of a in office error. No one apologize no one cared. They were just happy to get their money!

I would like to share how a lttle things could have a huge impact. I stoppped at Midway location…read moreto see if they could repair my glasses , I bought 2-3 years ago at this location. Dont have a lot of hope that they will be able to fix it ,since I was turned down at eyemechanic ( La Grande location) where I had the my most recent eye exam. I was very suprise, as soon as I entered the office , I felt very welcome , and the most important thing we are missing these days willingness to help you no matter what. Amazing lady Dawn fixed my glasses in few minutes and make my day . Now, I know my next eye exam definately, will be at this location. Thank you for the great wonderful services Dawn .

My daughter just had a vision screening for school done here. The doctor and staff were kind and…read morepatient with her throughout the process. Everyone was courteous and professional, I would highly recommend this office to anyone who needs eye care.

I love the staff here. They are very friendly and make you feel comfortable. It was super easy…read moregetting new glasses after years of not going to the optometrist. My only concern is there is a staircase you gave to walk up to get to the examination rooms. I did not see an elevator, so I don't believe it is handicapped friendly.

Absolutely not. I needed help with an insurance issue, and she and her assistant turned out to be…read morenothing but disrespectful, uncooperative, accusatory, and borderline aggressive. Shocked how they spoke to me and the insurance reps on 3 way calls. If you only need glasses, you can go to Walmart. For a full service optometry experience, this isn't it.

She is the best and nicest optometrist you will ever know. Service is excellent, patient oriented,…read morespeaks Spanish, and her patient care is second to none. She is a jewel in the neighborhood.

I do not recommend this business. I had care with Dr.Bahk! My care was subpar. The quality of care…read morewas terrible. The 3 Erie Court office staff was rude and unprofessional on every level. Dr Bahk cater to elderly and Medicaid patients so expect to Wait for a tremendous amount of time. This office gave me such a bad experience.

Worst front office and billing department . Been a patient…read morefor over 15 years. Was told Dr. Levin said he will not see me due to $65 balance which no one could tell me what it was for.

The doctor took a lot of time with me as this was my initial visit. Ordered new glasses and the…read morescript was dead on!

Started coming here after a recommendation from a receptionist at another optometrist's office…read moreafter my original optometrist closed. Love the casual but professional attitude of the office staff - they talk to you like you're a friend stopping by for a visit - and Dr. Garreffa is friendly but straightforward. Good selection of glasses and they cleaned and fixed an old pair I had quickly and easily while I was waiting.