Dad was in town and needed to buy some currency, seeing as he was getting the train from Moorgate, I suggested we come here. We stopped for lunch and I placed an order online from my phone. This is what you should always do. It won't help you skip the line, but you will get a better rate. No payment over the phone and no cancellation fee. Therefore I see nothing but bonus (for them, it means that they can set it aside in advance). They're an offshoot of their corporate FX arm, so this is a fairly lucrative side business.
Get to the arcade and there is a queue, we passed 3 FX places on the way, all with no one even making transactions. In fact this one was so busy, they had a member of staff offering to take them to their sister branch a short walk way. Once we got to the counter, we were in and out in a few minutes. Another transaction with them and still no complaints! read more