Great service, reasonably priced! Had a great attitude, and did exactly what they said they would…read more Would and will use again!

I mean, I wasn't expecting to call an electrician today...but I also wasn't expecting to wake up to…read morepartial power, then have Huntsville Utilities tell me my main meter box was "shooting sparks" and have them yank my power completely off, warning me to call an electrician ASAP. I called around to various places, but Brown and Love were the only crew that sent someone out ASAP. They were on the job pretty much immediately, diagnosing the problem and quickly surmising this was going to be the job from hell because of our huge amp box. Now, when you're told that you may be looking at several THOUSANDS of dollars to get your power back on...you're not happy. However, I think Michael was madder about this than I was (I just wanted power at that point) as he and the crew spent HOURS--yes, hours--finding a cheaper option. And what do you know, they did. While we were waiting for parts sourcing they also removed a light fixture, changed out a ceiling fan, and replaced some blank breakers. We had TWO guys out working ALL DAY, they promised me they would fix the problem (and they did!), they were super friendly, and the price was more than reasonable (and not several thousand dollars, due to the fact they weren't trying to price gouge us). 100% ethical, honest, legit business who we'll call again once the dreaded electrician is needed.

Technician was on time. Job was completed in a couple of hours, technician is a very nice young…read moreman. Answered all my questions

Awesome!!!! They are amazing and great service for the money. Get an estimate and try them.read more

I couldn't be more pleased with my Generac generator installation…read more The crew's workmanship was top-notch -- every detail was handled with care, and the setup looks clean and professional. They took the time to walk me through the generator's operation step-by-step, making sure I felt confident using it. From start to finish, their professionalism, courtesy, and attention to detail made the entire process smooth and stress-free. Highly recommend!

INCREDIBLY DISSAPOINTED! BE WARNED!…read more We scheduled a service call for March 24th, 2026 and were told that the technician would be there in the afternoon and would call on his way. We took off work and waited. Text messages came assuring us they were on their way several times, only to get a voicemail later that they should have scheduled it early in the morning since there were 3 air conditioners and wouldn't make it. I called back, rescheduled for today April 14th. I received a text message this morning letting me know I was on the schedule and that they would be in contact with us when the tech was on his way. By 11:00am I had heard nothing. I contacted them (all done through AI mind you) and they said they heard my concern and someone would be coming out still today. At 3:00pm I contacted them again and they said now, the gentleman that was scheduled to come out here was stuck and couldn't come out until tomorrow...So do you think they were actually going to come out tomorrow? The answer is no. I live in a rural town which they CLAIM to service but its only if you are convenient. Poor planning, poor scheduling, they will drop you for their higher paying jobs. They don't care to lose your service because they can't keep up with it anyways. Take my advice and call someone else. Insincere. Diengenous. Should probably higher some real people. Now certainly wouldn't trust them to do a good job and not rush to something else.

Great and professional service. Katy was on time and conducted a complete service on my Generac…read more I was so pleased that I signed up for an annual service plan.

I'm so glad that our old Generac installer decided to attempt to excessively charge us for using…read moreanother authorized Generac service company and then come back to them requesting a service. If they weren't so greedy and distasteful in their business practices we would have never found Bippen Electric! In the years since severing our relationship with the other bad company, Bippen Electric has been like a family friend. Today their service representative Katy showed up early, explained what she was going to do for the service and went to work. She is professional and courteous and represented Bippen Electric in the way we are accustomed. Thank you Katy! Job well done!

This is the second time using MPE through Yelp. They have been quick to respond both times with a…read morecompetitive estimate. This time was to get an Electrician to install power to a hot tub where the builder had already installed power to the hot tub site. Jason was a new guy to the company with good experience. He did a fantastic and thorough job installing the tub. Made sure we completely tested it before he left and completely cleaned up after job. Will definitely use them again and through the Yelp app.

I rarely complain about a service company, but I feel I need to share my experience with MPE…read moreServices--an experience that still haunts me like an unfriendly ghost. I had used MPE for years to service my HVAC unit, and during a routine annual maintenance request, my system was working perfectly. Not a hiccup, not a rattle--just smooth, quiet air like a well-behaved appliance should be. I was told annual servicing helps keep the warranty active, so I scheduled it. They quoted me a price, then offered a discounted combined price for an additional year of service, which I prepaid. Easy, right? Oh, if only. When they arrived, they informed me they found a faulty fan. This was news to me, considering the fan was working just fine before they touched it. But okay--I agreed. The part was under warranty, and I paid the labor and service fee. After replacing the fan, the unit immediately began making a much louder noise--like it suddenly decided to audition for a metal band--and then the entire system quit working. Dead. Silent. Except for my wallet about to cry softly in the background. I called them back, and after a second look, they said I now needed a new valve part... a very expensive valve. They also "adjusted" the fan to reduce the noise, which was kind of like putting a band-aid on a broken leg: appreciated, but not useful. So, to recap: they serviced my perfectly good unit, and I ended up with a broken unit, a big repair estimate, or the option to buy a brand-new system from them. Amazing upsell strategy, if nothing else. At this point, I'd had enough and called another company. These new folks discovered that someone had pinched a wiring harness when the side cover was opened and closed--basically creating problems out of thin air. They also told me the fan was installed improperly and incorrectly adjusted. As in... the fix needed fixing. They got it working again, though at a significant cost. At this point, all I wanted was distance between me and MPE--preferably several zip codes' worth. But of course, the saga wasn't over. This week MPE called, cheerfully wanting to schedule the next prepaid maintenance visit. I explained everything that happened. They seemed entirely unfazed, as if I had just told them my favorite color instead of detailing the HVAC equivalent of a horror movie. I asked for my money back for the prepaid service, and they refused. So, here I am, sharing my little HVAC adventure so no one else has to go through the same chain of chaos these folks put me through. If my story saves even one functioning fan from a tragic fate, it will have been worth it.

As a Plus Lee member, I have had six scheduled visits from the company to my house so far. They…read moreare efficient, upfront about the pricing and do a very good job. The experience that they offer makes me feel like no issue I am experiencing is too big for them to fix or show me how to fix. I am very glad that I called these guys the first day I had a problem (of my own doing).

I called and scheduled an appointment. The day/time came and no one showed. I called and was…read moreoffered another appointment almost a week out. I declined

We have used Big Cove multiple times over the past 5 years. They provide top quality service with…read morean extraordinary value for the work. Today, 19 Jan 2026, Big Cove installed three new power outlets and a Security light with Dusk to Dawn coverage. One of the outlets took ingenuity to by pass our fireplace allowing us to have power on both sides of our fireplace. Dylan and Brandon with their team always provide great value for their professional work.

Recently the conversion box connected to our 80 gallon hot water heater went on the fritz. We…read morecalled Big Cove Electric and they were able to get another box installed right away. We were thrilled their service was quick. In a short time the hot water was back working and we are happy satisfied customers. We highly recommend Big Cove Electric.