I am giving them a 4 star after 6 weeks of service and waiting to see what happened. They came out…read moreto fix a problem that i already knew the issue. I told them the issue on the call. I was told they would be here between 8-10 am and never heard from anyone til i reached out. It was 4 pm before arrival. I told the service man the problem. He was kind and got right on it. Took less than an hour. Never in scheduling, never in talking to the serviceman before his work, did he mention extra fees. He just gave me the amount for the issue. I signed and agreed and he fixed. I actually had to check wrote out for him ready to go when he got done and he's like oh it's gonna be an extra $99 for me diagnosing the problem. The Worker did an excellent job. Mary and Customer Service did an excellent job and got that fee returned to me. But if you use this company, please be aware and make sure you are told about the extra fee or do not pay it. They have to let you know beforehand.

Tyler came out to hook up our gas grill to the natural gas line of the house. Took a little bit of…read morehunting to find the right components that would hook the KitchenAid gas kit to the house. But, he got it done and safety checked it all. Price was reasonable and we would definitely hire Higdon again.

I had an awesome experience with T&T Appliance! They were prompt in getting back with me…read more(especially late on a Friday night), and they had someone out that same weekend! Extremely fair pricing, and very easy to work with. The gentleman who did the replacement was actually early to the job, had the old one uninstalled, loaded for haul away, and the new one installed in only a couple of hours. Highly recommend!

Friendly, great attention to detail and figured out my ice maker problem! Would definitely use…read moreagain.

Imagine coming home from the hospital with your 2 day old newborn and finding your house at 83…read moredegrees and air conditioner refusing to come on. That was me yesterday. In a panic I called three companies and left voicemails with my situation with all three, and Mike at Williams Heating and Cooling was the first one to call me back, within 10 minutes (and only one that day!). He was at my house in less than fifteen minutes. Mike was incredible. Quickly diagnosed the problem, showing me what he was doing the whole time, talked me through some options, and got us fixed within an hour and a half, probably closer to an hour. I have nothing but positive things to say about Mike and this company. I went from panicked and in a hot house to being able to focus on my wife and child in a cool house much faster than I would have expected. On top of really knowing what he was doing and being so efficient with his repair, Mike just really seems like a great guy. If you're looking for any kind of heating or cooling work, you can't do better than Williams. I joined this site specifically to leave this review because I can't recommend these people enough.

We have been using Williams Heating and Cooling since 2016. These guys always provide prompt,…read moreexceptional service at a fair price. We couldn't be happier!

Clayton Clark, service my refrigerator today, he was very professional and knowledgeable in…read moreconducting his job. I would highly recommend him when it comes to serving appliances. Thank you for job well done. Mr. Eric Fryer

Too bad I can't give a zero. They were contacted to come and service my upstairs A/C. They never…read morecalled me, I had to call them. around 3 in the afternoon, on Friday, 2 Technician's helpers showed up with no tools, just a meter. The made some checks and determined my system was "out of Freon." They left about 3:30pm. They were closed for the weekend. My house is burning up. On Monday I called them and they said someone would be out that afternoon. House is getting hotter. On Tuesday I called back and they said it would be Wednesday before they would be back. I made some calls, and was able to get someone to come out. They found my system was 2lb low on Freon. Serviced my system, house is fine at 74 Deg. I called Lovelace back and fired them. They don't care about the customer. They don't treat you like your business is important to them. The lady I talked to was very nonchalant the whole time I dealt with them. Do yourself a favor and find a good company that treats the customer right.

I highly recommend Southern Services. They are knowledgeable, professional, and are able to…read morediagnose accurately the first time, for common issues, they have the parts with them.They let me know if they have to order something. Absolutely superb service. In this horrific heat, they were able to take care of three separate air conditioning units at Victory Alliance Ranch in Huntsville AL.

Our home warranty company assigned Southern Services for our HVAC repair. I googled the company and…read morewas dreading the interaction, based on previous reviews. I have to say that I have never had a better service call from a warranty company. Southern Services sent Mike to our house today-- he called ahead, asked about the issue so that he would be prepared, gave us an update on his arrival status, and showed up on time. He quickly and accurately assessed the situation, completed the repair, and left us in good shape. Great job! Very pleased with the service from Southern Services.

Lyndon and Josh were fantastic on swapping out my old unit and getting me into exactly what I…read moreneeded. Lyndon never tried to upsell me on anything and actually kept me from spending alot of extra money I didn't need to. Will definitely be maintaining a relationship with them on maintaining my system..

Lynden responded immediately and was on site the next day. He sent multiple videos to me as I am…read moreout of state and communicated consistently through out the repair.

This is definitely the type of company that does not stand behind their work. My air-conditioner…read moreunit went out in the middle of August and they came out to "work" on it. They sent me a bill for almost $600 and a week later the unit went out with The same issue. I called them back up to come out and take another look but they said that they would not until I paid the bill for what they "fixed" if you are looking for someone to do HVAC work I would highly recommend Valley Heating and cooling, they call every three months just to see how the unit is working

From the owner: WS Electrical & Air Conditioning is a mechanical contracting firm. The company offers a range of…read moreindoor air quality solutions and heating, ventilation and air conditioning equipment. The company s staff of air quality consultants offers a variety of solutions for mold and musty odors and high humidity levels. It also provides independent testing by certified microbiologists in establishing building conditions, analyzing remediation effects and future measurements. WS Electrical & Air Conditioning is located in Decatur, Ala. It is a member of the American Society of Heating, Refrigerating and Air Conditioning Engineers.

We've used SMS since we got a free tuneup at a charity auction a few years ago. The team has done…read moregreat work on our home and I wouldn't consider going anywhere else for routine maintenance. We had an AC unit quit last summer and someone was working on it within just a few hours. In addition, last summer I needed a ductless system put in for a remodel and got three quotes. The SMS crew was the least expensive and the most responsive. As soon as I had the budget ready they were out working within a day or two. Shane and his crew are phenomenal.

The service I asked for came from a yearly maintenance tune up. I used Groupon for a deal because…read moremeany if these companies bring business that way. The office staff was extremely challenged by accepting this voucher. The office staff repeated the same thing multiply over a 5 minute conversation asking to make an appointment based on the Groupon. They tried not to accept it multiply to deny the Groupon and over charge.

Synergy installed our spray foam when we built our house 5 years ago. Our home is very comfortable,…read moreand our utility bills are very reasonable. Synergy has supported us throughout any of our system maintenance. They have come out to our house to help evaluate system performance. The president of the company even came out and went throughout my entire house to ensure that things were operating properly. He went through the attic and crawlspace. He made some recommendations, and he helped me better understand how things work. I was very impressed that he took such a vested interest in making sure I was comfortable with everything. I am very pleased with the spray foam, and I am even more pleased with the continued support from the company. I highly recommend Synergy of Decatur, AL.

From the owner: Residential and Commercial Insulation, Encapsulated Crawl Spaces. read more

I was in need of a couple of repairs. I called on a Monday morning hoping to get on the schedule…read morefor *whenever*. They were able to send someone out that morning and shortly after lunch all my jobs were completed. Very professional, great service. Will definitely call again next time I need some work done.

They are always on time, quality work, no issues afterwards, and straight forward on repairs. I…read morerecommend them.