Service with a smile, Jeff did an amazing job! We will be using his services again. Highly…read morerecommend.

After an extensive search and reading reviews I settled on this company to clean my carpets a…read morefurniture. Jeff, the owner, came out to my house right on schedule and worked diligently and with obvious experience. He was very thorough and everything looked great when he finished. I could not be happier and gladly recommend his company for any carpet or furniture cleaning.

Erick was professional and hard working. The carpets look like new. Great job and affordable.read more

Booked a 10-12 window and clearly said we had 12:00 work calls that required quiet. By 11:45, no…read morecall. I had to follow up--told "5 minutes away." They showed up at noon, making the appointment basically unusable. We had to cancel one call and scramble around the house to protect another. Then the pricing: quoted mid-$300s for six rugs (protectant on three). I removed one rug (decided to replace instead) and added two small chair spots--fine if that costs more. But instead of explaining anything, the tech refused to itemize and then doubled the price on-site with vague reasoning. Also tried to test clean in the middle of a chair cushion instead of a hidden area--had to correct him. Not confidence-inspiring. When I pushed back, he got argumentative, refused the job, flipped me off, and left. Office said they'd call right back. They didn't. Late, non-transparent pricing, and unprofessional. Avoid.

On time, meticulous, charge-what-they-quoted and worry free, Dave delivered when other contractors…read morewaffled, raised prices and sounded uncommitted. They deserve the 5.0. Amazing.

First thing that impressed me was that I left a message at the end of the day. First thing next…read moremorning they called and were sorry it took too long to call me back. What? The response time was fantastic! Other companies have never called me back from weeks go. They arrived on time and did a really good job steaming cleaning my furniture. So professional and friendly. I will never use any other company - they are the best. I highly recommend.

Needed the carpets cleaned in a few rooms, called a few other services, and they were all booked…read moreup. Dave squeezed me in, saved the day, and became a hero in our book. Carpets look fantastic, Dave and his helper were friendly. The price was very reasonable. Would recommend!!

First rate company. Careful and user friendly. Dave accommodated our special circumstances…read more Give him a try. You won't be disappointed.

I spilled my chocolate protein smoothie on my brand new carpeting. Contacted Steamy Concepts to…read moreservice my problem area. I soaked up as much as I could with clean towels until the technician arrived while the mess was still wet. He had 3 years of experience and didn't know how to address the problem but he tried to "just get the job done" using his training. He got some but not enough. I videoed the before and after and sent it to the manager. The next morning they sent a well experienced service manager out. John knew what to do and readdressed the situation with expertise. No more stains! I knew to get estimates and referrals before deciding on a service provider, Steamy Concepts was the only one who responded with WE'LL GET ON IT IMMEDIATELY without additional charges. I'm satisfied with my decision even though they had to repeat the service, they got it right! Thank you Steamy Concepts

TLDR: quoted under $100 on the phone, charged $437 in person, and there was visible dirt and smells…read morewhen the job was done. im putting a few screenshots to back up the numbers i mention in the review. i would give this company negative stars if possible. i hired them to shampoo my living room carpet and hallway rug because my senior pet is sick and having trouble making it to the bathroom. unfortunately, i had a horrible experience. i googled carpet shampoo companies, and saw that this one was highly rated. i saw that there is a 100% off a room promotion (visible in my screenshot), so i called them and asked about the requirements for that promotion. they said (word for word): "100% off? like a free room? we don't do that". i told them what i saw on google and they didn't say anything about that, but instead offered a deal where they could clean 2 rooms for $79 something (also visible in my screenshot). they mentioned that rugs were separate and they would see it and quote me a price. so i booked an appointment for the two room deal. i was expecting to pay $79 plus whatever they quoted for the rug. the rug is not that big since it's a hallway rug, not an area rug. the day before they came over, they sent an email saying that there was a $19 fee for disposal of pet fluids. i thought that sounded pretty standard and didn't think anything of it. when the technician got there, they completely disregarded the two rooms for $79 deal. they said that it would have been $200 something, but since there is the pet waste, it would be $437. and that's how much i ended up paying them even though i was told on the phone that i would be paying under $100. screenshot of my invoice included. that's not even the worst part. the worst part is the horrible job they did. they did the living in roughly 10 minutes (preeeety fast compared to other companies ive hired over the fifteen years ive had this living room). when they were done, i asked if they shampooed under the living room rugs. they said no, even though that part was supposed to have been covered. so i asked them to do that and they did it very fast, just like the rest of the room. then they were getting ready to leave, and i asked if they shampooed the hallway rug. they said no even though that was one of the things i booked the appointment for and we discussed it once they got there. i asked them to do that too, and they did it in a couple of minutes. im not saying that as an exaggeration, i mean literally a few minutes. they charged me $69. when they left, neither the living room carpet nor the hallway rug were clean. the corners of the room had visible dust, dirt, and dried orange water (came out with some extra cleaning i did). random parts of the carpet were crusty like they dried with some solution on them. the rug was much worse than the living in room. not only did it still smell like pee, it also had dried pee crusted on parts of it. i was straight up shocked to step on that after they left. i shampoo my carpet myself most of the year, and if i was doing this job, i would've given it a few more rinses. i hate that i will have to do this myself after paying such an usually large amount of money for this small job. im just genuinely shocked to see their positive google reviews, especially considering that so many of their yelp reviewers had the same experience as me.

Did a fantastic job in restretching my carpet and cleaning. My carpet really had a bad streak in…read morethe high traffic area, it looks like new. Francisco was very polite & friendly & right on time. They were extremely reasonable & I would recommend them to all of my friends.

Been working with Schmitz for nearly 10 years. ALWAYS dependable service and pleasant employees…read more I highly recommend

Fast, friendly and thorough! Immediate improvement with the look of the floors! Yay. Smells good…read moreso far. Affordable...yes. They came with two trucks. The person that cleaned today had over years of experience. I am very happy about today's work.

I'm really pleased with this carpet cleaning service! When I called to make an appointment, Jason…read morewas really nice and helpful. Michael was our technician and he called 30 minutes before arrival and showed up almost exactly a half an hour later. He was professional and polite and did a great job. Our carpets feel as if they've been revived back to life. Not only are they clean, but their bounce is back and feel almost new. Lingering stains are gone and there is no odor or weird smell from this cleaner. Very happy and highly recommend!

This past Friday I had my carpets and upholstery cleaned by Best Kept Secret…read more *they responded quickly to my quote request *were able to a schedule the work within a few days *arrived on time *charged a fair /reasonable rate Kim and John worked so hard for over three hours. My carpet and furniture was pretty dirty. I couldn't be happier and will most definitely use them again. This is a locally owned family run business !

I have my carpets cleaned twice a year and I don't know how they do it but they make them look like…read morenew. Kim and Jon are the hardest working team I have ever hired. Carpet is much dryer than previous companies I have hired and stains do not reappear within a week like others. I refer with complete confidence they'll do a great job for you!

I found Zach and Sunbright Chem-Dry through Yelp. Sometimes Yelp is a crap shoot. Usually their…read morereviews are accurate, but every now and then they are padded. I am here to tell you that this company is as good as its reviews! I previously did not know the owner nor was I asked to leave a glowing review. I offered because I was that impressed with their service. There are times when you have companies inside your home where you almost want to count your silverware afterwards. Zach and his company are intelligent, personable and ethical. They are as honest as they come. Michelle is their office manager and she let me know about their discounts for cash and that most pet stains would come up with their regular cleaning service. I really appreciated this! Zach and Sunbright Chem-Dry has my highest recommendation! I live on the Eastside and he was easily able to fit me into his schedule when he worked on this side of town. I definitely plan to use him every 6 months.

I'm so glad I went with Chem Dry! My poor, elderly dog was having constant accidents and I really…read moreneeded a company that knew how to deal with urine. Zach fit me into his schedule and when he got to my house, he was very professional and helpful. He did a very thorough walk though of my home and treated problem areas with a crystallized blaster and got to work. The carpet came out brand new! Now he's my go to for carpet cleaning service!

When a business has been in 'business' for nearly 5 decades, you know they've mastered their art…read moreform! Working with Tomas, a gentle speaking, highly professional Owner/Mgr, we had to get some authentic Persian rugs restored, valued, cleaned and repaired. These were purchased in Asia and being hand-sewn, we needed a responsible, worthy business to ensure maximum care. Tomas meticulously identified all the discrepancies, tears and loss of fibers. ALL WERE RESTORED. Tomas delivered. Superb, if not industry standard, customer service, like nothing I've ever seen. We even went with one of their options to have velcro installed and wall mount one of our rugs. The rugs were filthy for being walked on for 50 years and in multiple homes throughout our military career. The caring hands at this business and 'Ali' went the extra mile to repair the damages of time. Really, REALLY impressed with this business! Thank you Tomas to you and your outstanding Team!

Great rug pickup crew. Very efficient and helpful. Great start to the cleaning process.read more