MS Lu was a lifesaver We were in a hurry to have a memorial plaque engraved, and she did it while we waited in the lobby. Beautiful job and very fair price! read more

I had a very unusual engraving project to accomplish. I called several places and didn't really know where to go. I got referred to Think Personal. Right off the bat Marjorie was ready for this job. She was positive and helpful from beginning to end. When we ran into issues with design or material, she was ready to go and not negative at all. I will definitely use think personal for every engraving project I ever have from this day forward. Rarely do you go into a business and bring them something unusual and have them so positive and ready to go. Marjorie seemed excited about my job and that was really great. Such a good experience I cant wait to go back. read more

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This service is a real find since now you'd usually only find this service online. It's helpful to meet in person and review the work. Marjorie, the owner, handles each piece and all of the hundreds of samples are in her shop. I brought in my own item for engraving. And, her "assistant" Piper (dog) is super sweet. I had a good experience. read more

I don't know what the problem is. The owner, Marjorie, who is lovely and a very good engraver, has been closed for a month or more. First there was a note at the doorway to the complex that she was closed due to an illness. Now that sign is gone but the hours are listed as 12-2pm and 3-5pm instead of her listing and voicemail saying it is 11:30-4:30pm. Left three messages and no response. While I wish her well this is not a good way to run a business. Hopefully her health is well and there is a problem big enough to justify this and hopefully something that will be resolved in a good way. This is just a heads up and not a statement about the owner or their quality of work. read more

The outside was a little intimidating (buzz to get in) but once inside Marjorie, the owner, was wonderful. I brought in a door knocker I bought from Pottery Barn. She helped with picking the font and warned me about the potential oxidization of the aluminum the knocker was made with. She said she'd have it ready the next day. I left it with her and awaited her call. I got a call 3 hours later saying it was ready for pick up. As it was so close to 5pm I asked what the hours were, and she said, while she closes at 5pm, she'd be happy to wait for me to get there to pick it up. She said she does engraving, etching, gold printing on to leather (I don't remember what she called that) and had pieces in the store (silver frames, pendants etc) if you don't have something already. And then there's the price. I had figured somewhere around the 50$ range for what I was having done. Nope. $15 "set-up" fee and $10 for the engraving. She said it was pretty simple so it didn't cost as much as other projects. But WOW. Just thrilled with her!! Door knocker came out great. Really perfect. Recommend to everyone. read more

I found Marjorie last year when I needed a bunch of frames engraved ...one 70th birthday, one 40th and a wedding frame. They all turned out perfectly! I called Marjorie yesterday to see if she could help me pick a frame and engrave it that day, without me coming in. She emailed me a few to choose from and she had it ready in a couple hours. I will be showing up tonight with a gorgeous engraved frame to my friends 40th thanks to Marjorie. Oh and she did this all while she was sick - her customers come first. Wow!! Great spot. Great prices. Great customer service! read more

Recently had some pieces engraved with our company logo. Wow! They are such a big hit with our clients. Despite unforeseen power outages and a leaky roof, Marjorie pulled through and completed our items on time. Thank you. We'll definitely be back. read more

She's great. Give her a break, she has been doing this for 25 years without any help. You would have odd hours if you had a life outside of your engraving business, too. read more

I went to Think Personal after it moved to Sausalito, after numerous purchases from the previous location in Strawberry Village. What an unfortunate difference! Much of the current inventory on the shelves is old, dirty and in the case of the wedding cake/server set I was interested in (but passed on after closer inspection) corroded. I did order a pair of champagne flutes to be engraved for my friends wedding. But I had difficulty getting them in a timely manner because the proprietor, Marjorie, has such erratic hours. After a number of unanswered calls, I finally reached her and was told "Come right now, because I have to leave." I rushed to the shop and examined the glasses when I picked them up, but they were still dirty (!) so the poor quality engraving on one glass was not immediately evident (see photo). But after washing them I could see the letters were muddy and running into each other (look at the word "May,") and the dot on the "i" in "Bonnie" was non-existent. I managed to return to the shop, in terrible Friday rush hour traffic, with the wedding just 24 hours away. Marjorie was argumentative and annoyed, she never apologized for either the poor work or the inconvenience, but finally agreed to redo the bad work. I then had to return later, in more awful traffic, to pick up the redone work. I spent hours dealing with this, instead of preparing for my friends wedding. A really bad experience all the way around. read more

Think Personal - Engraving Near Me - Sausalito, California

I had an amazing experience with Marjorie. She is detail oriented and did 2 amazing jobs for me. If you are looking into any custom engaging work in the Bay Area, she is definitely the one to go to! read more

I went by one morning when they were closed but picked up a business card with contact information outside. I called to find out about getting a gift engraved but was hung up on! The first time I thought maybe it was a bad connection and they couldn't hear me to I tried back and got hung up on again! All I said was "hello, my name is..." I called a third time and asked for the manager only to be hung up on again. Don't bother going to them because with that kind of customer service over the phone, I doubt their face-to-face interactions are any better. read more

I needed an on-the-spot engraving job, and nobody does that in Marin except Marjorie. I was so happy to be referred to her. She was extremely kind and helped me choose the font, and did the job while I waited in her shop and read a magazine. Best customer service! I will always use her for small gifts and engraving. You will not regret using her services. read more

We are very lucky to have this resource in Southern Marin, I needed a gift for my dad 90years old still duck hunts! I thought maybe a trophy or nice gift, Marjorie has both When I entered the store I knew I hit pay dirt, She had a fine English Pewter flask with An etched flying duck, I'm an antique dealer it is finely done. Plus I could not believe she could do an engraving for me the same day, when she showed it to me I did not see the box And noticed the opening was small and would need a funnel, she opened the box to show Me the ingraveing and it included a shinny pewter funnel. Really fantastic all for under one hundred bucks, she help me pick the perfect font. Can't wait till I need her again. read more

What a lovely woman- and what neat stuff in her shop. Gifts can be tough sometimes and she has so many things than can be personalized.

Hi Everyone - I am not a usual reviewer on Yelp, however this is my absolute pleasure to write a glowing review for Marjorie and Think Personal ! The name says it all. When you need a special gift with a personal message, Marjorie will help create just the right thing. Bring your special projects to her shop in Sausalito - allow yourself extra time to get to know Marjorie. Her stories are uplifting and her humor will add a special touch to the gifts that you give. I left her shop with a beautiful heirloom for the family as well as a new friend in Marjorie. There is a saying that I like... people do business with people they like. Thank you Marjorie! Dan read more

STAY AWAY! They have horrible customer service and the owner makes lots of excuses for not fixing damaged items. Too bad because they have great stuff if only they could run the store with the customer as number one. read more

Terrible - don't entrust your valuable items to these people. They ruined my one-of-a-kind wedding toasting glasses with terrible engraving. I'll never forgive the woman there... read more

Marjory is very nice. Her shop is small and she has a lot of different trinkets. I called around to a bunch of different places in Marin to get a name tag made. Staples and office depot have over a week turnaround because it is not done in house. Marjory does it in house! I'm glad I was able to support a local business and that she could make my name badge on metal for $20 with same day turn around vs a plastic nametag for $11 from staples/Office Depot and waiting over a week. Thanks Marjory for your great work! read more