They took what was a potentially negative experience into a totally positive one. I'm very happy…read morewith my 14k gold diamond stud earring. Excellent customer service here. Several years back they also designed a 14k white gold diamond ring for me that is stunning. So they are well worth your business.

I accompanied my friend to this jeweler today and I cannot adequately express the degree of…read morekindness shown by the person who helped her. The jewelry they offer is absolutely magnificent ; timeless, and yet modern. There was another family in there, and the young woman had been gifted some beautiful earrings and was so joyful and the woman helping her was so kind as well. This is "old school customer service" within a beautiful modern space highlighting gorgeous jewelry. My friend and I were just blown away by the experience.

Visited prominently located jewelry store thrice, once for a purchase a subsequently year later…read morefor a repair. Ryland was very helpful with the sale. And Jamie was incredibly helpful with the repair. I appreciate it how Jamie worked with me to find the best solution and/or resolution. They had quite a selection of popular designs for rings. The store and customer service sparkled.

I don't get why people like this place. It may be OK for watch or jewelry repair, or to buy an…read moreengagement ring or piece of jewelry, but it not a great place to sell gold or jewelry. I am considering selling a couple of pieces of gold jewelry and was hoping to get estimates. I also have a ring that needs to be reshaped and possibly resized, and a necklace I want shortened. The jewelry was inspected but not weighed, and the price quoted was probably 1/4 of what I received from other places. They criticized the ring and initially told me it was chipped, which it was not, and said the time and cost to cut a simple gold chain would be high and take a long time. Based on the customer experience, I would never go back. Take your time and shop around, as there are a lot of better options, including The Gold Drop in San Rafael, and Prince in Sausalito, both of which excelled at customer service and provided much better pricing.

Beautiful unique bespoke sparkly shiny pieces but my review is for the customer service I received…read morefor simply needing a ring backing in rubber so my heavy ring won't fall off until payday when I can afford to have it properly sized...and Sharon took the time to sit and do this and was so sweet and patient because you have to wrap this rubber piece around the band and it's like sewing almost and a bit time consuming and extremely inexpensive ( think coffee) and it's times like these that remind me to go back and buy from them when I'm in the next jewelry mood.

Stephen Hill is perfect. Every interaction with them. I just brought a necklace. I needed length…read moreand I didn't want it messed with it all and Marion came up with a brilliant idea of using jump rings to make it longer. I absolutely love these people. Thanks so much leslie My

I was evaluating multiple jewelers in Marin County and had an initial appointment to discuss…read morerequirements. Janet had ordered a diamond but I had let her know that I went with another jeweler. Janet said I had "wasted her time"..I'm confident in their ability to craft an incredile ring, but they sorely lack business communication skills. Does she not know that customers can evaluate multiple vendors to see what is the best fit? Saying I wasted her time is extremely rude. Please be warned if you choose to not go with this vendor, they are nasty with their response and feel offended. It came across as arrogant (of course, it's Mill Valley..)

WOW WOW WOW! Chanson is a talented jeweler! I had an old ring my mother gave me back when I was a…read moreyounger man, and she took the ring and re-invented it! It still has some of the same features but it felt great to give it a new look. I am happy with her work and impressed by her talent.

They have done fabulous custom work and repairs -- including ring sizing. They sell stunning…read morejewelry and the service is stellar. Sofia and Lucas and their staff are so knowledgable and creative. Will never go anywhere else!

My fiancé and i were planning on going around Marin to get estimates for a simple gold band…read moredownsizing, and we popped into Sofia to inquire. They were very kind and assured us it'd be an easy job, and all in the blink of an eye handed us a slip, told us they'd call us, and shuffled away with the ring. I guess we were doing it here then! We figured it'd be fine, it's always been a very affordable and quick process (sometimes within 1-2 days). Not this time! $250 and two weeks later, we had the ring back (and not the gold scrap that was removed, which I've had given to me by other jewelers after resizing). I think they must have charged us a storage fee for holding onto it for so long! Never had anyone charge that much and keep the item so long. I guess now we know for next time to keep looking!

Shopping here beginning 1995! Wonderful family owned small business with a big reputation. A…read morelandmark as far as a business presence is concerned in Marin and hard to see them close after 40 fabulous years. If your shopping for any gifts definitely stop in before the close their doors , great sale prices until they sell out

Super weird vibes in here. Not very friendly. I understand why they are empty every single time…read morei've walked by for the past 10 years. I just needed the prongs on my engagement ring tightened. The woman gave me attitude about not shopping locally for my ring. I shop locally and also from other vendors, it's none of her business. Sorry other vendors have better prices and are taking your business!! She also said "my jeweler won't touch that" about tightening the prongs on my ring because it has a hidden halo?! What....hidden halos are incredibly common. Whatever, I went to another jeweler 10 minutes away and had my beautiful ring fixed up perfectly in 30 minutes. The woman provided such a gross experience, definitely will not ever be back or will not recommend to anyone.

Great options for oilcloth tablecloths in lots of beautiful patterns and sizes. Owner is really…read morelovely. They also have beautiful leather bags which I want in every color :) I'll be back!

Very charming owners with lovely old world and French linens, soaps, food, and vintage goodies that…read moreare hard to come by to grace your home. If I am passing by Larkspur I always stop by to get a gift for someone I love to treat.

Great selection of golden gooses. Return policy a little tough. Worth checking out in Larkspur a…read morelittle out of the way but there are other great local stores on the same street

I found Pavilion randomly on IG and the owner was so helpful in helping me pick the right item in…read morethe right size for online ordering. Really a great store with a stylist/owner who really knows what she's talking about (trust me, I know fashion too but am not in that space). Highly recommend buying from here, whether it's in person or online, and they also focus on items that are made sustainable, like made in USA/Italy/etc, so that was a big plus for me.

Exceptional service from Stephen at Ross Goldsmith. I had a very difficult repair on the original…read moretitanium mesh bracelet from my Omega Seamaster "No Time To Die." Because it's a specialized Grade 2 titanium bracelet, several places either wouldn't touch it or suggested replacing it entirely. Stephen was confident, knowledgeable, and able to repair it beautifully. The workmanship exceeded my expectations, and the price was more than fair considering the complexity of the job. It's refreshing to find someone who values quality craftsmanship and treats every repair with care. My watch is back on my wrist, and I couldn't be happier with the outcome. I highly recommend Stephen and Ross Goldsmith to anyone looking for an honest, skilled jeweler and watch repair specialist. Thank you again for the outstanding work!

I am really blown away by the inventory in the jewelry cases here!…read more There are many striking pieces, at all price ranges. You will be pleasantly surprised!

I can't say enough good things about Amir Mozaffarian Fine Jewels, particularly Cynthia. She's been…read moreso kind, professional, and helpful - I adore her. When my boyfriend (Andy) and I were shopping for my engagement ring, we went to all the other jewelry stores in the neighborhood (and then some) looking for the right ring. I am indecisive but I also have pretty specific taste...it wasn't easy for me to find much I liked, let alone something I thought I'd like for the rest of my life! We also had no idea what we were doing, neither of us had any experience buying fine jewelry. I found I ring I loved IMMEDIATELY when we went to Mozaffarian. We also liked that the store is small, and it is very carefully and beautifully curated...other places felt a little overwhelming. Mozaffarian really feels like a family owned business, and there are so few places like that left in San Francisco now. The store is quiet and it's evident from the moment you walk inside that this a place you go when you are SERIOUS about buying a beautiful piece of jewelry (or a Faberge egg! It's fun to look at those) Cynthia helped us the first time we visited the store, and we both felt that she instantly understood what I was looking for, and she made excellent points that helped me decide what I wanted - even Andy couldn't accomplish that :) We were both struck by how knowledgeable Cynthia is, but at the same time how polite and sincere - I have never felt like anyone there was just trying to sell us something, and I can't think of any other retail environment I feel that way about. This is the kind of customer service that is incredibly difficult to find these days: knowledgeable, kind people who are eager and able to help you find exactly what you want. Cynthia and Amir worked with Andy to find the perfect diamond for my ring and I could not be happier. As particular as I was about the setting, Andy was even more particular about the diamond, but they found one that met his standards of cut, clarity, color, and carat. It's exactly what we both wanted and I absolutely love it. A year later I still get compliments on it ALL THE TIME - I always know it's time to get my ring cleaned when no one has commented on it in a few days! Cynthia may be the most eloquent person I've ever held a conversation with, and I always enjoy stopping by to get the ring cleaned and catch up. We're getting our wedding bands there now and we would never have considered going anywhere else, in part because Cynthia's guidance is so valuable. We've had really lovely experiences at Amir Mozaffarian and those experiences make the rings we bought there that much more special.

Walk through this shop and you will notice an amazingly high ratio of beautiful jewelry to square…read morefootage. It's not a super big store, but there seems to be cool things in every display case. Not like the typical jewelry store where you go in and come out feeling like you've wasted your time. The first time we came into this store, we were just strolling by and the window display caught our eye. Since then it has become a "destination" for jewelry occasions. The pieces we bought have been impeccable in quality. The service is always professional and attentive and trustworthy. Great place. Visit them and see for yourself.