I bought a GE freezer at the end of July last year, and it stopped working, and we had an emergency…read morebecause my baby's milk back ups are in there. I called GE and got an appointment, but the soonest available was 2 days from now, so I called them to see if they could get me in any sooner and they couldn't, but they offered to pre-chill and deliver a loaner freezer to keep my things frozen until our freezer is fixed! Excellent customer service, and I can't recommend them highly enough! I feel like it's back in the Andy Griffith days

I have purchased three large appliances from Lucy's. Both the sales staff and installers were…read moreprofessional and competent.

We recently bought a refrigerator there…read more There is a very wide variety of choices ranging from basic low end to very high end with everything in-between. The sales person, Anthony, greeted us - and explained where to look with well considered thoughts on how to compare - and then let us search on our own until we were ready for him. We'd narrowed it down to a couple and he helped us make the final decision. Delivery was excellent. The two men that delivered were very careful, attentive to detail, and explained how to best get use from our refrigerator.

I needed a new refrigerator and several co-workers recommended that I go to Grand. So glad they…read moredid! Anthony was super helpful! He made sure to greet me even while working with another customer. Once he was free, he hurried over to see to my needs. I gave him my specs and preferences, and he gave me printouts of his top 3 recommendations. I was able to go home and compare without any pressure. Ordering was easy and I feel good about my choice. Thank you Anthony! Great customer service!

01/03/26 - My dryer & washer puked out @ the same time. I looked for a store that has appliances &…read moreall of a sudden my Facebook page is flooded w/solicitations from appliance stores. I clicked on a link for Appliances 4 Less & receives a response from Helen. I told here we were looking for a washer & dryer combo as both needed to be replaced. When my wife & I arrived we met Helen who was super patient & helpful assisting us on making our decision. This "Appliance 4 Less" store is basically a warehouse set back in an industrial area. The entrance is a single door that goes into a small office area. This area opens up to a warehouse area where they stock a variety different appliances like stove, refrigerator freezers, microwavesbut we were there for a washer/dryer combo. "Appliances 4 Less" has other locations and they provide appliances at multiple locations. I happened to be in Mt Prospect @ Discount Tires to have my car tires rotated so this location in Arlington Heights was about 5 miles from there. At this warehouse they stocked only LG washers & dryers, but they have other options at other stores. LG in general has a very good rating when you compare them w/other appliances. We ended up buying a basic LG washer & dryer. This duo complete w/removal of the old washer & dryer, delivery, & installation was $799 plus tax is $878.9 $140 for delivery, installing and haul away for a total of $1,018.90. Like I said nothing too fancy just a basic LG washer & dryer. Thank you Helen for you time & help in selecting a washer & dryer.

From the owner: LG and Samsung Scratch & Dent Appliances on Sale!read more

On time! In and out fast. Service man told me that I should call an HVAC person to have a solid…read morepipe installed where the venting is. Very happy with my experience buying the machine and it was here fast in 2 days. I recommend Grand Appliance. This is my second purchase using Grand!

they were very efficient and on time. Staff at the store were very helpful . the delivery guys were…read morefriendly and courteous and and efficient

Good store to buy Appliances. Refrigerator…read more Washer & Dryers Gas or Electric Range Dishwasher and more

From the owner: Discount home appliances LG & SAMSUNG up to 60% discount. With Warranty…read moreBest prices Appliances. delivery and installation available

Tiffany was very helpful and delivered right away. We love our GE washer and dryer with a one year…read morewarranty for $1150. The delivery man, Cornelius was amazing and hauled away our old appliances down a flight of stairs like a real professional.

Complete rip off, they like to send disclosures after the fact when their technician screws up, and…read moresay they aren't responsible. Never once did they try to make it right. Horrible business

Save big money at Menards!…read more Why did nobody tell me about this Menards that has two floors and you take a walkway escalator up to the second floor (or elevator)? How fun is that? Normally I enjoy going to Menards but this was on a new level (!!). I especially enjoyed the trip to the second floor because just below they have a garden pathway of statuary like Versailles and you can get a sense of the scale of this store. Luckily, a helpful employee directed me to the zip ties. I picked up a standing tower fan, some drain cleaner and just marveled at the pet supplies (an aisle for food, an aisle for treats, an aisle for toys), snacks, candy, more. If I fill out the rebate I should have about $20 coming back to me. Of course I'll be back. Please have someone playing the piano for me.

This is one of Menards superstores similar to the one in Melrose Park. I stopped in at this store…read more& was amazed. This store is huge. This store has 2 levels like the Melrose Park store w/moving ramps that lock the carts in place well you're changing between floors. They have a huge array of items from plumbing to hardware, electrical items, clean in supplies, garden products, lumber, food items..... Everything the other Menards have but much larger & better stocked

Wonderful customer service, install, and pricing. I have bought 6 appliances from them and it's…read morebeen an exceptional experience each time! Highly recommend!

Just wanna give everyone an update on Novak and Parker, they stepped up to the plate and replaced…read moremy Forno stove with a brand new one out of the crate after a year of dealing with Canada and their scratched parts for my stove. I am very happy that Novak and Parker delivered a new stove today. They displayed excellent service & and their delivery guys were very professional and courteous!!! I will definitely recommend them to anyone who wants to buy an appliance from them! Thank you, Novak and Parker!

Customer representative, Daniela, is very knowledgeable and her suggestions were spot on.read more

Absolutely loved this store and their beautiful selection! My husband and I stopped by today to…read moreorder a bathroom vanity and some fixtures. We walked around for about 15mins and not one person came up to help us or even acknowledged us. A couple employees were enjoying their lunches at their desks and the remaining were completely oblivious to the fact that we were there. I've never experienced that before. Management needs to have a basic training on customer service.

I was looking for a stove to update the 30 year old one in my house before listing it. I had looked…read moreat used ones at the Grand Appliances in Gurnee. I decided to look at Crystal Lake too. The salesman showed me some clearance, floor models that were almost the same price as the used stove in Gurnee. Nice, basic GE. No pressure (which I hate). Answered all my questions. Quick delivery & take away of the old stove.

Don, our salesman was very helpful and friendly. We had a couple of different models…read moreIn mind and he helped us make our selection without being pushy. When he wrote up the pricing it turned out lower than expected. The delivery and installation went as he described: all very good. We will return to Grand for our next appliance purchase.