Mr Pepe fixed my screeching dryer last year. He diagnosed the problem over the phone and came with…read morethe right parts to fix it. This year the washer is on deaths door. Mr. Pepe diagnosed the problem over the phone and gave me honest advice about whether it could/should be fixed. Mr. Pepe is a rare gem among appliance repairmen and should be protected at all costs.

So I didn't actually hire him since he doesn't work with Asko washers but he was SO FRIENDLY and…read morewalked me through several troubleshooting things for free. I know this seems minor but shows what kind of person he is. In the world where a 5 min service call costs $150, it's so nice to see a friendly someone who genuinely just wants to help you out.

I need a new refrigerator and did some research with different stores (mostly big corporations…read morecompanies...home depot, Best Buy, Lowe's etc) and someone told me to check out the Planet Tv & Appliances. I am so happy I did it Not only that I found the refrigerator but also I found the best price, amazing service provided by Mr. Anthony Prisco. Plus I am happy to support small businesses! If you need any new Appliances don't hesitate to look into this place! You won't regret it!!! Thank You!!

The group led by Chris should spend some time reviewing Customer Service 101…read more Shouting at a customer who received a defective product from your store, and one that was also improperly installed, is unacceptable. Unfortunately, this appears to have become standard practice rather than the exception. Attempting to impose restocking fees just one week after delivering a failed appliance, particularly when the defect has been confirmed by your installer, is not only unreasonable but raises serious ethical concerns. This is not how professional businesses operate. Stamford customers deserve to be treated with respect, fairness, and accountability. If your organization is unable or unwilling to provide that standard of service, perhaps it is time to make room for a company that values its customers and the Stamford community.

Wonderful experience! My dad's refrigerator broke a day before Memorial Day weekend and I was in a…read morepanic trying to find a business that could replace it quickly. Most that I called, were not very nice on the phone & they said he would have to wait almost a week to get a new one since they were booked & busy. I called CT&A and spoke to Mike who was very friendly & helpful. He told me if we placed the order by noon, he could assure delivery by Saturday (only two days). I had him call my dad to go over specifics and he told him to expect a call on Saturday to notify him of the time of arrival. I was worried due to traffic & weather that they might be delayed, but Michael & Standre came over to my Dad's house at 10:30 am and replaced the refrigerator with a brand new one. It fit perfectly in the space and they kindly helped my dad remove its contents and put trash in the garage. They also had to remove a door to fit it into the kitchen but put it back even better than before as it used to be a little loose on the hinges. They could not have been kinder and more sensitive to my dad. I am really impressed with the sales team (Mike) , the delivery experience (Michael & Standre) & the overall level of service & reliability. I can't recommend them enough & will always use County TV for our appliance replacement!

Salespeople are very knowledgeable. Especially Sean. Prices are competitive. Showroom has lots of…read morechoices. They are accommodating with delivering the appliances. They contract out the installs.

For over 2 decades, Associated Appliance has been my go-to for appliance needs. As a property…read moreinvestor, they are always happy to work with me on getting the BEST fit when it comes to choices. Sometimes it's best high end "best of the best" budget --and even knowing that, they suggest options where I saved on things like dented sides or a still worthy discontinued model - matching it to the particular kitchen layout - where no one would be aware nor care. They took the time to match options that not only saved me budget greatly, and delivered not only top-notch customer service but I ended up with appliances that well exceeded my expectation (and I'm one tough judge!) Thank you to you all across the Pia family members and entire staff. As a ethics based family business, I believe there is NO competition to what you offer - and that goes against our world of big boxes or online shopping. TRUE souls and I'm forever a loyal and happy customer and I personally thank you knowing all the extra it takes to deliver all you do. ...if you are still reading this review, I hope you trust this honest unprompted review and join me to grow a Associated Appliance loyal tribe!!! Sue Ennis, customer in early 2000s in Stamford thru to today in the Trumbull area.

I wish I had read these reviews before allowing Associated Appliances into my home. My refrigerator…read morewasn't making ice, and Frigidaire sent this company to fix it--but they clearly had no idea what they were doing. Over the course of two months, they sent three different technicians for a total of four visits. Not one of them could diagnose the problem. They even asked me to have a plumber check the water pressure, which I did. The plumber informed me that the water pressure was normal and good enough for the refrigerator to make ice. Associated appliances kept insisting it was still a water pressure issue (as if they were experts in plumbing). In the end, they simply left the problem unresolved, David (owner) was very rude, basically hunging up the phone on me wishing me good luck. I then had to contact Frigidaire again to request a different service company. The irony? The new company identified and fixed the problem right away in only one visit. Don't waste your money or time using Associated Appliances.

Chuck was an excellent partner and service provider, incredibly trustworthy and thorough…read more Our AGA stove is such a challenging item to care for and Chuck is so knowledgable it put us at ease. Grateful to have found such an expert!

I asked for help repairing my washing machine, which had stopped mid-cycle and would not restart…read more Chuck got back to me via email and phone, and suggested that it was likely the lid switch - he found me the exact part number, a video explaining how to access the faulty switch for replacement, and insisted I try to fix it myself before hiring him to help. It turned into a $15 fix myself, and my washer is back to working again. In doing so, I'm imagining Chuck turned down an easy $100 or so that he could have charged to do the service. Being able to recognize an easy fix, and looking out for me to be able to save some cash, shows tremendous character and respect. Chuck has earned himself and this repair shop a return customer, if and when I have an appliance break in a way I can't fix.

We have used David for years. Extremely honest and his prices are fair. Great work, shows up when…read morescheduled.

I called for a dishwasher repair, Gerardo came out the very next day and fixed the problem!…read moreProfessional, courteous and friendly. Top notch service and very affordable!

My LG oven wasn't working and I needed to get it fixed before Thanksgiving. Oscar was able to come…read morethe same day, assess the problem and fix it in about an hour. He was very courteous and walked through all the potential issues as he opened the oven up. Luckily no additional parts needed to be ordered and he was able to replace a burned out connector for a very reasonable price. The oven has been working perfectly without issue for the past few weeks. Highly recommended.

Oscar responded immediately to my Yelp request. Very accomodating. He repaired my washer issue by…read morereplacing the necessary parts. My washer now is working like it should. Oscar is pleasant to work with and reasonably priced. Would definitely recommend his services.