We went there for SHRINE appointment. The lady took our appointment was very nice and very helpful…read more We got all the information we need for our retirement insurance choices. Hope they continue to offer the service without getting cut by the latest WH administration. The services are vital for the seniors

There customer service was get i was unprepared and not ready but they treated me like a human…read morebeing and not a sloppy unprepared person i respect that greatly they tried everything they could to help and because they helped me when I just didn't have the mental capacity to now im looking forward to our appointment haven't had treatment like that in awhile

My dad passed away in September of 2010. We had him in a rehab and had we gotten the right guidence…read morewe would have had him in hospice much sooner. Sawtelle Family Hospice House was amazing. The house itself is lovely. The nurses are kind and amazing with the patients and family members. The people that volunteer to cook and clean are wonderful. They make an effort to have tasty odors wafting through the house in hopes of stimulation appetites. When our family got there we were given a small booklet called "Gone From My Sight A Dying Story" it was a 15 minute read that explained all the different stages my dad went through. Had we had that book when dad was first diagnosed as terminal he would have been in hospice weeks earlier and we would have understood so much more of what was happening. (ask your doctor for this book or buy it at http://www.gonefrommysight.com/goneFromMySight.html) I was so impressed with the care my dad got I have told many friends and family members about it. It never occurred to me to post here, hence the 2 year gap. I had to share. Watching a loved one die is never easy but knowing they are getting incredible care by these Angels on earth helps!

It's been almost 3 months since my dear friend passed away at Sawtelle and the care he received…read morestill disturbs me. I live out of state and came up to Massachusetts for two days to be with my friend. During my time visiting I notice that staff wasn't attentive as they claimed to be. Basic end of life care is such a sensitive time and if you are a patient there with no family, it's a very lonely place. I needed to track down staff several times asking for the basics. Water, coffee, soup, straw, mouth swabs, how about shaving my friend, change of a diaper. I had the time to sit with my friend, the staff did not. Two days after I returned home I received a call at 11:09am from Christa H. at the Sawtelle Hospice House informing me that my friend had passed away. When I ask Christina what was the time of my friends passing she replied, "about 20 minutes ago and I was with him". As comforting as it may sound, it was a blatant lie. When I received the official death certificate from the town of Reading, the MD who came into Sawtelle that morning documented and pronounced my friends passing at 6:00am that morning. My two stars go to the 2 social workers that were compassionate and professional. Linda B. RN and former hospice nurse.

I am an Attorney and most of my practice is dealing with the elderly. I benefit by their wisdom,…read morebut I am troubled by what I see in their inherent weaknesses of old age ( mental, physical, etc..) and what uncaring or even worse, unscrupulous people/companies can do under the disguise of elder services. There is only one company that has not only my loyalty, but my full faith and confidence when dealing with, helping, trusting, caring for and even loving old people with dignity and respect..... and that's Joanne MacInnis and her crew at Aberdeen. Take a bow team, this is my review .....

I am so grateful for Aberdeen's diligent and thorough care for my 96-year-old cousin, especially…read moreduring a health crisis over this past weekend. Ordinarily an Aberdeen caregiver is scheduled to be with my cousin just a few mornings per week, and there was no one on duty last Friday when some visiting neighbors became concerned that she was unwell and phoned Aberdeen for help. The Aberdeen Case Manager, Diana Shepherd, promptly rushed over to my cousin's house to check and take care of her. Diana then stayed with my cousin until she could arrange for Aberdeen caregivers to stay with her 24/7 until the health crisis passed. I appreciate that it was not easy to find caregivers on such short notice, and am grateful to those kind caregivers who rearranged their schedules during this busy holiday season just to be with my cousin. I live four hours away, so having this dedicated team in place means the world to me, and gives me great peace of mind. I cannot say enough good things about Aberdeen, and Diana and her wonderful caregivers!

No Occupational Therapist or Physical Therapist for the first 5 days after heart surgery, nurse…read moreonly visited once. Nurse did not return call when requesting emergency transport to the ER for the patient.

From the owner: We provide high-quality home health care in Wakefield. If you're recovering from surgery or…read moreillness, or living with a chronic health condition, we can help you feel better in the comfort of home. Our home health care team is made up of trained professionals who are on-call 24/7 for urgent needs. Our nurses, home health aides, social workers, physical therapists, speech therapists and occupational therapists are passionate about helping you recover. We tailor treatment to your unique needs, drawing on the latest research. Medicare, Medicaid and private insurance plans usually cover the cost of home health care for eligible patients. Call us today to learn how Amedisys Home Health Care in Wakefield can help you stay independent at home.

I was so fortunate to stumble across Home Sweet Home Care Solutions. After having surgery I really…read moreneeded some help and Helena was the best. She came a few times a week and helped with meal preparation, food shopping, laundry and other daily household needs. She was a joy to have around and I looked forward to her visits. Having her come brightened my day and eased my family's concerns while I recuperated. It was definitely one of the best decisions I made.

From the owner: Personalized fully Insured & Bonded Non -medical Home Care Company…read more Specializing in providing a full range of in home support services to enable our clients to remain safe while receiving high quality care in their own home. Services include Homemaking , Meal Prep , shopping , errands , transportation to appointments, advocacy case management , medication reminders , assistance with bathing / dressing , assistance with activities of daily living. Experienced in the care of Moms & new babies , post operative care , senior care , hospice care , Alzheimer's, Dementia .

I had back surgery 4 months ago. After 10 weeks my doctor prescribed physical therapy and I went to…read morea practitioner close by but got no relief so after 3 week it was decided I should try someone new. It was then that I found Specialized Physical Therapy. What a difference! Amy is wonderful. She is very knowledgable and really listens to you. Her approach to my problem was spot on. She regularly fine tunes my at home exercise program and my in house sessions for best results. After 6 visits I started to get some relief from my post surgery pain and I progressed pretty steadily after that. I am very happy with the results. Amy's one-on-one hands-on approach really worked for me. I know she cared about my recovery and tailored my sessions for the best results. I highly recommend Amy at Specialized Physical Therapy.

Fantastic personalized PT. I had rotator cuff surgery in December 2016 and they guided and coached…read moreme through every step of my recovery. I hope I never need surgery again but if I do, this is my go-to place.

When my 96 year old Mother suddenly required hands-on-care during the middle of the Covid 19…read morepandemic, I was at a loss. Thankfully, my daughters knew Caroline H. who works for this agency. After a short hospital stay which disrupted both her diet and memory, Mom needed hands-on help until a room was available in assisted living. It was such a blessing to have Emily G. and Julie R. as the aides Caroline assigned. They pureed her meals, reminded her to take medications, provided mental stimulation and even some physical exercise. One or the other of the aides was in her apartment 7 hours a day 7 days a week for 10 weeks. the care they provided was in every way exceptional and the genuine respect they showed was wonderful since she had already lost so much. And finally, the fact that my previously independent Mom looked forward each day to simply having them arrive is in the end the best testimonial of all. If I ever needed private care again I would look no further than this wonderful agency. Ruth C.

Very unprofessional I was hired and left to wonder when I'd receive a client ,instead of Calling me…read moreas a Professional business does. I was told clients passed understandable but then was proceeded to be told the hours available were given to existing Caregivers? ... on that Note I recommend do not try to work here who knows if their paychecks are even on time. Very Rude Caroline...... I would put 0star but I have to rate or it would not go through...StayBlessed A week later she had never called to tell me not only did she hire me but their was no job to hire me for as I was waiting to start work.

All Care VNA was and is an amazing organization! They took excellent care of our son when he…read morefinally returned home from the rehabilitation/nursing home after suffering a major TBI. I can't begin to say enough about nurse, speech, pt, and ot specialists. All were extremely knowledgeable in their areas of expertise. They all had patience with our and never rushed him to complete his tasks. They treated him as person and not a number. All were very friendly, kind and very positive in hopes of improving our son's life. I had no idea what additional services and programs were available to my son do to his disability. They also were a wealth of information for me. I had no idea these different programs even existed until we were lucky enough to have All Care as our son's rehab care when he was discharged.

This company dropped me without explanation and without a plan suddenly. I wouldn't want that to…read morehappen to anyone else's loved one. The nurses seem to have trouble understanding what "fragrance free" is and it took 4mo for them to send out a nurse to assist with my Rx and cathetering (extremely dangerous). My PT was okay but didn't respond when I got a call they were dropping me so I didn't know if she was continuing services or if it was just the nurse. These people make up rules as they go. I wouldn't trust them with a loved one.

FirstLight was a life saver for me! I found them by accident while scrolling on FaceBook on a…read moreparticularly hard caregiving day. At my wit's end, their appeal to caring for the caregiver immediately caught my attention! I filled out the questionnaire and got a quick response from the owner who completely understood my circumstance and knew he could help. And that's just what happened. Within days, FirstLight had identified someone who might be a good fit and she was. Then the pandemic hit and having someone to watch my loved one when I couldn't was invaluable. Unfortunately, that person changed careers and it did take some time to find another good fit, but that new fit was extraordinary. All through the months I worked with FirstLight, they were accessible by phone and definitely on the job in terms of questions or concerns. They are a small agency, which I like, but it can take a bit to find just the right person and for them to be available to a new client. Communication between the alternate caregiver, who was experienced in elder care and familiar with hospice, was direct and consistent. Both Admin and Ownership were always on the other end of the phone. It was a pleasure to find FirstLight, even so late in our journey but they made the final few months easier. Highly recommended!

In September our family became aware that our sister was very ill and would not seek care. First…read moreLight came within hours of our call to conduct an assessment and advise our family about how to move forward to help our sister in her very difficult situation. Until my sister passed away on November 27th, under the management and supervision of Girish Lahoty, and Saundra Lyons, several nurses' aides managed to provide compassionate round the clock care to our sister. I can't begin to express our family's gratitude for the responsiveness and empathy of First Light's management and the dedicated, patient and sensitive care of the nurses' aides. We highly recommend First Light for anyone in need of similar services. Thank you, First Light! - The Field Family members of VA, NC and CA