Drs Nathan and Anderson are kind, caring, knowledgable and overall great. My kids love them and aren't afraid to go to the doctors at all. Their nurses are competent and great with those "nervous parent" phone calls/questions or in dealing with an anxious/ill children. They have walk in hrs almost every morning for sick kids.The office itself is dated but clean with a fish tank and some toys that can be sanitized inbetween patients
The office staff however, is beyond HORRIBLE. When calling to make an appt/ referral questions, they are rude and incredibly unhelpful and disrespectful. I am frequently billed for co-pays that I paid in office (and have the reciept for). They also don't update the off hrs/on call physician. Twice I have called the after hrs number to be told that the doctor listed wasn't actually covering and had to go to the ER (thus paying for an ER visit is what may have been managed over the phone). read more