I went here after buying a voucher online for a cut and colour, either half head of highlights or full head of colour.
I wanted to get blonde highlights in my medium brown hair but was told I couldn't do this without bleaching my hair which I didn't want to do, especially as I have had blonde highlights in my hair 3 or 4 times and have never had been told this before. I then asked for her recommendation on what I could do or colour I could get as highlights, as I didn't really want to get an all over colour. She wasn't forthcoming with recommendations at all and basically just presented me with the colour board. Whenever I suggested a colour her response was "you could but there's not much point it won't make any difference to your hair." This continued for around 10/15 minutes where I was beginning to doubt the ability as normally whenever I have been at a hairdresser and am not 100% sure what to do they will make recommendations on what will suit and work for me. Considering I was specifically asking for recommendations and was still receiving nothing, this resulted in me feeling the need to make a decision and just go for all over colour, despite not feeling great about it.
The cut and colour was done with little or no conversation, something which is normally a little unusual in a hair salon. However, she did not straighten my hair to finish the cut, she simply blow-dried it. Now considering my hair is thick and wavy/curly I found this a little strange as my hair is always straightened for cutting. However, as I'm no expert on cutting hair I thought it should be ok. It all looked ok-ish when I left. I wasn't 100% convinced by the colour but put this down to having to get used to it. However, when I washed and straightened it myself it didn't sit right at all, effectively it looked like a mushroom/bouffant like on the top with the bottom layer looking very thin in comparison. As this is how I wear my hair a lot I was not impressed. I then tried wearing it naturally curly and it looked better but still did not sit right at all. This resulted in me wearing my hair up all the time for 2 months before being due another haircut.
I recently got my hair cut again at a different salon and when they looked at it they had no idea what Therapy had done to my hair or why would do it.
All in all, no help, communication and a poor cut. Will not be returning. read more