As a very experienced user of PTN's various therapy services, I am honored to be writing their…read morefirst review! I love PTN for the following reasons: -- New client logistics: I found it very difficult to find a pediatric speech or physicial therapist in Chicago who would bill my medical insurance rather than require up-front payment out of pocket. PTN was very helpful and accommodating while I petitioned my insurance company get them to cover services (which they eventually agreed to do). They bill my insurance first, then charge me for the balance AFTER they receive information from my insurance company regarding my patient responsibility. -- Child evaluation: I have had Speech, PT, and OT evaluations on my children at various times over the past 6 months. I have been very impressed with the quality of the evaluation sessions, the advice on what we can do at home, and the written reports we have received after the fact. In some cases therapy was not recommended, which I appreciate. -- Home-based treatment: Having done office-based PT for one of my children previously, I was skeptical about the home-based model at first. Having experienced it now for the last 6 months, I wouldn't do it any other way. We have higher quality sessions since the kids are comfortable in our home and we learn to incorporate things we have in the house into therapy so that we can continue the work even when it is not "therapy time." It is also very convenient not having to pack up and drive my child across town for appointments (I am a working Mom). -- Quality of services: We have had PT and Speech Therapy for our kids through PTN and had fantastic results working with Triston and Tom. I especially liked the way that they could discuss my children as a team and make sure that they were coordinating care and sharing information to ensure that everyone was seeing the same thing and working towards the same goal. We also had an evaluation for OT and found that to be satisfactory as well. It is worth noting that I have also been through the Chicago Early Intervention process. I strongly preferred working with PTN. I can't say enough good things about the experience that I have had.

These are the people you want to go to if, for whatever reason, you need a pediatric speech,…read morephysical, and/or occupational therapist in Chicago and need to deal with the EI system. This therapist-owned and operated company has incredible professionals working for them. As someone who is both a therapist and a parent dealing with EI, I have met many therapists - and you won't find anyone more professional, attentive, and compassionate than these guys. They are simply the best! My child cannot wait for them to arrive in the morning. As a bonus, they are super helpful in "working behind the scenes" to make your interactions with your EI coordinator, easier and smoother. I cannot recommend PTN highly enough!

The entire team here is great. They're friendly and attentive…read more Sam and Kendra have been an amazing help with my child's growth. They have implemented some great OT techniques that have helped me to be able to help my child at home also.

Cannot say enough about our experience with Chicago OT and Samantha Duff in particular. Sam went…read moreabove and beyond in helping us with our daughter and was so knowledgable. Best of all, our daughter loved OT and looked forward to her visit every week.

We had a fantastic experience with Suzanne. She was knowledgeable, encouraging, considerate, and…read morefantastic with the baby. She helped our baby over a handful of appointments (~2 months, every couple weeks) to tackle torticolis, which was so successful that we were able to avoid having to do any baby helmet treatment (usually ~$2000 because it's typically not covered by insurance since it's considered cosmetic). Our baby had a flat spot on the side of her head early on, so with the recommendation by her pediatrician we went for a helmet consultation relatively early around 3 months. They said treatment couldn't start until baby had sufficient neck control and the treatment would likely need to be combined with PT. To get ahead and because we really didn't want to do the helmet if possible, we pursued PT as soon as we could. It was impossible to find anyone in our insurance network and everyone we looked into had rates that were about the same. My own PT for postpartum recovery and other locals highly recommended Kids on the Grow, so we went with them! They also came to our place for all of the appointments, which was extremely helpful as sleep deprived first time parents. With baby PT you need to be involved and do "homework" with your baby in between appointments, but they make it really fun and it's wonderful to see the progress!! Initially we did have some issues contacting their office because they didn't get any of our emails or phone calls. My own PT had to help connect us via email. Otherwise, once we got a hold of them the staff who we also communicated with were very good. All paperwork was done digitally, which was super convenient.

Great clinic! Wonderful therapist who are in tune with the needs of their clients. I had such a…read moregreat experience and my child made so much progress! The clinic was always hygienic which says a lot for a place that specializes in working with children.

Nightmare to get scheduling completed. Not very user friendly. Staff needs to develop better…read morelistening skills. Very much shocking to interact with people that seem to lack emotional intelligence.

Would not recommend this therapy / school they only care about the money they don't care about your…read morechild's needs. Very money hungry. When I signed my autistic child up i was told that i would be paying monthly , a few months later they switched the rules & changed it to weekly which was a huge inconvenience for me because I don't get paid weekly, this caused me to fall behind in payments, the lady Jenna in the financial department is so unprofessional she calls & threatens to pause my son services & has kept him out of therapy for days at a time. I've spoken with the director & told her how unprofessional Jenna is & how rude she is. Today I received a call that they are dropping my son from the program because me & Jenna got into an argument once again because she called threatening to pause my son services. As far as the school itself I haven't seen much progress with my son, I've asked numerous times to speak with his other therapists to see what's going on , the only person that cared really was his BCBA Amanda, she's the only one who follows up with me & shows she really care about the kiddos. Would not recommend they only care about the money !!!

My little guy has been attending Blue Bird Day - Northcenter since late April 2018. Prior to that,…read morehe had been receiving in-home Early Intervention services and just before his 3rd birthday he was formally diagnosed with Autism Spectrum Disorder. The news was hard to digest, and my heart hurt. I really knew nothing about Autism, I didn't know where to start. With his Early Intervention services stopping, it became my mission to act fast and find my son the BEST possible help I could find him. That's when we found Blue Bird Day. Right from the start, I knew this was the place for my son. From the very first phone call, to the site visit & tour, to meeting the staff, bringing my son in for evaluation...every step of the way the entire staff was so helpful, caring and knowledgeable. I knew my little guy would be in good hands and I truly believed he'd be getting THE BEST help I could find for him. Aside from the 4-hour school day, he also receives individualized/intensive therapy. In just a little over 7 months he has already made so much progress! He's socializing, vocalizing more, communicating his needs in various ways including signing...he is just thriving! Every teacher, assistant and therapist at BBD is amazing...they truly care about my son and are just as excited as I am every time he accomplishes something new or meets a goal. I am so thankful that I found Blue Bird Day & to be part of the Blue Bird family. I don't know where we'd be without them!

My daughter has been with BBD North Center for 3 years, enrolled pretty early on as a 2 year old…read more She has ASD, GDD, feeding difficulties and ADHD. They came highly recommended by OTs from EI and from colleagues at UIH. So far my daughter has had astronomical leaps in communication, social emotional skills, self regulation, and academic (kindergarten) skills. She still has a lot of things to work on but the team has been amazing. I want to specially shout out Salena, the BEST BCBA ever. She sets aside an hour bi weekly to talk to me about my daughter's progress, my future goals and priorities, and sometimes acts as a parent therapist to help me manage my own expectations and anxieties. For a long time, my daughter would not enter public bathrooms. This is something we've been working on for years. Since Salena has taken over her case, my daughter now goes inside Starbucks and Trader Joes and even washes her hands! This has been the MOST progress she's had on this front. My daughter is also very attached and affectionate towards Salena, which is a testament to her skills and genuine care.

I worked with Sofia Magnuson for about five months to improve my professional English communication…read moreskills, and I highly recommend her. Not only did my English improve, but I also gained much more confidence speaking in professional settings. Colleagues at work even noticed the improvement in my communication. Sofia used a variety of techniques tailored to my specific needs and goals. She was always supportive and willing to answer questions, even when I brought in exercises and practice from other speech therapy apps. I appreciated how flexible and personalized her approach was rather than following a rigid curriculum. If you're looking to improve your English communication skills and build confidence, Sofia is an excellent speech therapist and coach.

Both of my kids see Ellie with Crossroads and LOVE her. Besides just being a constant, positive…read moreperson in their lives that they look forward to seeing each week, both of their speech has grown exponentially! Can't say enough good things about her and am really grateful that we found her!

Sandra has been beyond helpful! We were struggling with how to best parent our 4 year old - from…read moredefiant behavior to staying in bed to not listening. Enter Sandra. She's a real life Supernanny without the cameras. Her approach is based on the RIE method which was new to us. We have had her come to our home weekly for the past 2 months and the change is noticeable. She will step in and coach you through how to both acknowledge your child's feelings and assert your role as a parent in a loving way. We can't imagine where we'd be without her! She's been instrumental in helping us become patient, understanding parents. Although we are still learning but we definitely are on the right path thanks to her guidance. If only we had called earlier.....

We met with Sandra to help with our two year old as we were having major bedtime struggles. Our…read moredaughter was going to bed at 11pm in our bed because she was resisting sleep so much. We were all beyond tired (also having a newborn who was waking through the night) and at a loss of how to get back on track. Sandra immediately assessed our situation and started sharing some parent coaching tips to help us know how to respond to our daughter's protests (and more importantly said, her needs). Sandra also followed up with articles and podcasts, all of which were beyond helpful. I have to say that Sandra left us with not only hope that things would get better if we continued her recommendations, but relief that we didn't have to resort to external tactics (we were using a sticker chart as reward for sleep and it was failing miserably). Instead, we found that we as loving parents have the power to respond in certain ways to help meet our daughter's needs. She started going to sleep around 9pm within days of having Sandra over. That is still later than we like but after a lot of work and many weeks we have reached a spot where our daughter no longer protests bedtime. And just yesterday she told me when she was tired and ready to go to bed! It has been a difficult journey and we probably could have gotten there sooner had we done more work with Sandra and sooner. I am so happy that what Sandra has shared with us can now be useful for other situations as well such as potty-training.

Our family loves Nora. We were going through challenges with my son's school and getting him…read moreservices. Nora helped my son with his speech and memory, and helped us navigate the school process. Without her help, my husband and I don't feel that he would have hit the necessary milestones in elementary school. We are so thankful for her support.

My daughter was diagnosed with Autism in 2020 at the age of 4. Navigating the world of services to…read morebenefit a child with special needs can be extremely challenging. Nora was very much so our light in the dark. She helped us navigate through speech devices/programs. Nora helped guide our decision when selecting an ABA company that would be the best fit for our family. Nora is a wealth of knowledge and fantastic resource, she is compassionate about your child and truly wants to help.