I've been to this massage place a dozen times and I have to say this is the best salon I've been to…read morein years as the hospitality is fantastic and I actually leave the massage parlor relaxed. I like how the prices are affordable and appropriate. Unlike other salons, you pay for your service beforehand and after your service fill out the receipt tip section. I have no problem with this, although it is something good to know.

I've been coming here,my husband and I usually get the couple massage it never fails that the…read morecharge you upfront and they always want to separate you "when we ask for couple massage " and we paid 160 for 90 min each we specifically asked to massage my husband head and shoulders he suffers from neck pain and they always ignore our request and of course they didn't do his head and his shoulders area they just rub real quick and that's it so the end of this we go up to the front and the women had my receipt and I gave them each 10 dollars as a tip and the lady looked at me and said it was 2 of us and I said okay? And she demanded more TIP" she didn't like $10 as her tip I don't think TIP should be demanded or requesting MORE money she wasn't satisfied and I wasn't satisfied with our service they ignored our request and you're still going to demand MORE TIP from customers I would understand if we didn't leave any tip,but we did I gave them each 20 for tip my total was 200 dollars at the end but this rub me the wrong way how the hell youre going to demand you're TIP" I was furious and will not go back to this place you're not going to tell me you want more money I paid a lot as it is the manager should pay their employees enough so they won't be Demanding tips from their customers!!! I don't recommend this establishment just because they charge upfront before service and they demand TIPS!!! Do Better and they don't speak English but they know English when they want more tip it's just convenient for them this is not how they should run their business people don't like when they demand tip that's unprofessional

This place absolutely deserves five stars. The therapist was highly skilled, respectful, and…read moregenuinely focused on addressing my pain points. He clearly understands muscles and joints, trigger points/acupressure, and stretching--everything was done with great technique and care. The pressure was well controlled, communication was clear, and I felt noticeably better and more relaxed afterward. Just to clarify: there are two therapists here named Jason. This review is for Jason #2 (the second Jason). Highly recommended!

I had the most amazing experience here! Coco is absolutely incredible -- she's strong,…read moreknowledgeable, and clearly an expert in her craft. She worked out every knot and left me feeling completely restored and renewed. One of the best massages I've ever had! The entire space was spotless and very professional. Everything felt clean, calm, and relaxing from start to finish -- which really put me at ease. I also want to give a special shout-out to Apple at the front desk -- she was so kind, welcoming, and made check-in and check-out a breeze. If you're looking for a truly therapeutic massage in a clean, professional, and friendly environment, this is the place. I'll definitely be coming back to see Coco again!

I called for my friend and I a 60 min massage each. The lady said it was fine we get there she…read moretells us only one of us can do 30 min and the other 60 min supposedly, she said she overbooked so I took the 30 min and my friend took the 60 min. I'm in the room for 20 minutes no one came to say sorry or running late. I do NOT recommend this place if you read 1 other comment it says the same thing. They must do this quite often Just FYI there's something very sketchy about this place

I walk in with my friend and we're both 18 and the lady asks us for our age and we tell her we're…read more18 and she said we're babies. I didnt know you had to be 23+ to get a massage. pretty sure she asked our age for something else cause first she said 25 and then she said 23 lol

It was by far the best massage I've ever received!! I will be a regular here!! Very affordable and…read moreso amazing!

I had my 1st massage it was good. I have a stiff neck on my right side that still hurts but it…read morerelieved some of the pain. She did a great job she has soft hands but very strong it was very nice.

My daughter was in need of a massage and I recommended she go to Kneadz Work. I had read reviews…read moreand asked her to make the appointment. She went last night and had her first appointment with Jeremiah. She has chronic pain due to depression, anxiety, and a variety of other health concerns. Jeremiah set the tone by asking what her goals were for her massage, and allowing her to completely feel whatever she needed to feel while he worked on her pain through out her body. She spoke highly of the facility, the staff, and the care that was taken on her visit. I want to thank the staff and Jeremiah for having my daughter in such good hands and care. The trust this establishment cultivated with her was enough for me to know they care. Truly care. I'll be making an appointment for myself in the near future as I myself have fibromyalgia and deal with a great deal of pain myself.

Hi, Mr. Larry. Since this interaction with you, the business owner, is by extension an experience…read moreI'm having with Kneads Work, I believe it's appropriate to add this updated review: Mr. Larry, I'm going to respond directly to several points because your reply contains contradictions and mischaracterizes what I actually wrote. First, your comment implying that because I fell asleep my recollection is somehow unreliable is both dismissive and contradictory. You state my falling asleep makes it "difficult to determine how much you actually remember," then say you "won't argue that point" after doing just that. It was a nap, Sir, not a coma. Falling asleep during portions of a two-hour massage does not somehow prevent me from accurately assessing the overall pressure, how little time was spent on the areas I specifically requested, or how my body felt when I left. Those are the central issues I raised. Second, you acknowledged that Chris "had been struggling" with pressure calibration during training. That directly validates the primary criticism in my review rather than undermines it. Third, your repeated emphasis that I answered "yes" when asked if things were okay ignores the context I already explained. Yes, I acknowledged I could have been more explicit when Chris asked whether things felt "ok." I took accountability for that. But "ok" is an inherently vague check-in. So given how vaguely that was phrased, I interpreted it as a comfort check, not a technical question about treatment depth. A therapist working with someone who explicitly disclosed thoracic outlet issues should communicate with much greater specificity if pressure depth is being calibrated. You and your past therapists were quite capable of understanding this, Sir. Fourth, I did not indict your entire business. I explicitly referenced positive past experiences and explained that those experiences are exactly why this visit was disappointing. That's honest context, not an attack. Fifth, my pricing criticism was never about transparency. I knew the listed cost. My point was that the service delivered did not justify that cost based on what was requested and what was actually provided. Posted pricing does not exempt a business from value-based criticism. Yes, including how your prices haven't changed for some time, Sir. Asking why I tipped is also not the strong point you seem to think it is. Many people tip out of courtesy, awkwardness, or because disappointment is processed more clearly after leaving. A tip is not automatic evidence of satisfaction. Not sure how questioning me doing a nice thing was worth you pointing it out. Perhaps you can explain the logic behind this. Your suggestion that I should have complained privately instead of posting a public review misunderstands the purpose of public reviews. They exist for clients to honestly document their experiences, positive or negative. Since I'm a paying customer, not your employee, going to yelp to share my experience shouldn't be frowned upon by you. For added context to what I told Chris, when he asked me "how I felt," I specifically said without any abrasive or rude tone, "I don't think you're a bad person at all, I just didn't get the massage I asked for, so I intend to leave a review." As advice, it's actually you that could've reached out (you have my entire contact information) or left a message saying you'd like to rectify this matter and get better understanding of the experience after my review. I never cared for a free massage. Instead, I was more than willing to change my review after you demonstrated any good faith attempt in rectifying this matter. I assumed a business owner as successful as yourself understood how to navigate this sort of issue. Which leads me to my next point. Most concerning was your decision to publicly mention staffing consequences involving Chris. Whether that was meant as explanation or implication, internal personnel decisions are yours alone and should not be framed in a way that attempts to place that burden on a client for leaving honest feedback. Hope you absorb that advice. My original review was detailed, measured, and even acknowledged where I could have communicated more clearly during the session, while expressly avoiding personal attacks. That is accountability on my part. Thank you for illuminating me to the thought process you harbor when confronting unfavorable reviews like mine. It might've been to much to expect a simple acknowledgment that the session missed the mark and that communication broke down on both sides. Instead, much of your response focused on deflecting responsibility, questioning my credibility, and reframing legitimate criticism as "destructive." I stand by my review because it accurately reflects the experience. Hope this removes some of the things that were "difficult to determine." You have my contact if you care to continue this, Sir. Either way, thank you.

This is a really good massage shop. The massage is excellent, the price is reasonable, and they are…read morevery attentive to customers.

Wendy's Massage is our go to spot this year. My husband and I come here regularly and it is always…read morea solid experience. The couples 60 minute body massage for $100 plus tip is such a great deal for the quality you get. I have tried the combo special before, but I keep coming back to the body massage because it is just better in my opinion. The pressure is always on point, and I really appreciate that they do not charge extra for deep tissue like a lot of other places do. So far, we have had zero complaints and will definitely keep coming back.

I've never been so happy after a massage. Most places always leave me like "ehhh that felt alright"…read morebut this place had me like "OMG I'm coming back" Sadly I live an hour away but I'd totally make that hour drive for this place. Deep tissue massage was amazing and my knots were focused on! The lady at the front desk was so polite and smiley!

Very friendly and clean. All the lady's here are wonderful and are good at what they do. I've been…read moreall around upland looking for the best massage for my wife who had back surgery earlier this year. Tried everyplace nearby you can think of and this was our last place to try out. Very hit and miss other places. And that's giving every employee a chance. After her massage here she felt great. Now she wants to come here everyday. Highly recommend !!

Before my session with Annette, I felt tense, drained, and disconnected from myself. I'd been…read morecarrying so much stress that I didn't even realize how heavy it was. Annette has such a special gift. Her presence is grounding, her touch is intentional, and her attention to detail helped me relax and feel safe to let go. It was deeply healing on every level. What really stood out was how tuned in she was to what I needed. She knew exactly where to focus without me saying a word. I left feeling lighter, calmer, and more at peace. Annette also shared thoughtful wellness tips and self-care strategies to help me continue feeling good after the session. That extra level of care made me feel truly supported and seen.

Best massage I've ever had and the whole thing was flawless…read more Been twice now and can't wait to go again

I went today with my wife for her birthday and got a 90-minute deep tissue massage from Diana. I…read morecould feel the knots being released one after another. I was so relaxed that I ended up nodding off a bit once I was on my back. Our next massages will definitely be here! --------------- My 90-min massage with Amorette was exceptional. She really listened and paid attention to my needs and wants. This place lives up to the amazing reviews and I would love to come back!

Just had one of the best massages I've ever had by far with Amorette. I had a 60 min medical…read moremessage and every minute was smooth as butter - 60 mins blows by. Splurging for the 90 min session next time - worth every dollar. There was cupping included with the medical massage! It was interesting but it was my first cupping experience so I'm not sure what to expect from that yet. Loved the medical massage! I've had a deep tissue massage here as well with another therapist and the pressure was insane. I was sore for a few days afterwards but the tension in my shoulders and upper back really improved. Which has never happened before for me with a massage. I work behind a computer all day and commute 2+ hours in traffic daily so any relief in those areas is aces in my book. The office and therapy rooms are clean, have ambient lighting and calm music. Front desk staff is always welcoming as well. I always forget to bring cash so the options to Zelle the tip is brilliant. Will 1000% be returning. Thanks Knotted Up! So glad you're in the area.

I just moved to the area and glad I found about this place here in upland they do excellent work…read morehere. They are very professional and helped me get some knots out of my back. I look forward to coming back for another massage in the future.

i paid for a 60 min massage i showed up at 2pm and she said she was done at 2:38! i said did you…read moresay we were done and she said yes! during the massage she walked out 3 times answering the door and stopped twice to answer her phone! after the massage was over she was walking me out and said no tip?? and i said you cut my massage short by 20 min consider that a tip and she says "don't come back" whispering loudly and slammed door in my face!