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    Theracare

    4.2 (30 reviews)
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    Juan C.

    We decided to take our daughter to be seen at Theracare. This review is based mostly on the lack of professionalism and their billing practice (Teacher Frankie and Teacher Tonya were good and my daughter enjoyed her time with them). When we went in, we were told we would have 21 visits covered by our insurance, and when we got closer to the end of the year, we could change our weekly visit to every other week. We did this, and everything went great. There was never any mention of any issues with our insurance for the entire time we were going. We were never asked to pay anything when we checked in or spoken to about any outstanding balance. We received an invoice with the full sum of all deductible starting from the first visit. We were confused as it was stated that the insurance was going to cover the 21 visits, and everything seemed to be done as so since we had gone in regularly as shown on the invoice. When we looked at our explanations of benefits, we noticed that they were billing twice, but it did get explained that one was directly thru the provider and one out of provider. However, we never received any invoice in a timely manner to compare it to our EOB, until the first invoice attached. When we called, to set a meeting so we could discuss, Erin was distracted with another call and speaking badly of the other caller to us ("having to show her how to do her job"). We have called in the past to set up a meeting with her, but she was never available, probably as she finally stated today that there was no point in seeing us in person. We should have been more diligent, and we want to make sure no one else goes thru this. Please be aware and ask questions, and be fully informed.

    We had recently moved to the area and needed speech services for our daughter. At first I was nervous to switch to someone new but I was quickly reassured by an amazing staff. My daughter loves speech and I have seen great progress in her language skills. I highly recommend Theracare for all your speech and language therapy needs. Pros: Friendly attentive staff. Clean and kid friendly waiting area. Did great at getting a appt time that worked for us. Easy to find location and lots of parking. Cons: None!

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    1 year ago

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    4 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    Erin K.

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    4 years ago

    Theracare is great. They have helped my son tremendously and you can't find a better place for speech services.

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    4 years ago

    My son has been going here since September. His speech therapist is great. She's patient and highly knowledgeable!

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    7 years ago

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    4 years ago

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    5 years ago

    We love all the therapists here! They make learning and work seem like play and fun! My kids get excited to go to speech therapy!

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    7 years ago

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    3 years ago

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    7 years ago

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    4 years ago

    El mejor servicio 100% recomendado ,son muy amables y atentos ,mi hijo mostró avance en su habla desde las primeras citas ,muchas gracias .

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    4 years ago

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    7 years ago

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    7 years ago

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    9 years ago

    Dedicated speech therapist who has worked hard on building feeding skills for our daughter! Thank you Erin!

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    6 years ago

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    9 years ago

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    9 years ago

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    Ask the Community - Theracare

    Review Highlights - Theracare

    Erin is a very knowledgeable person, who not only is very passionate about her job, but gives her all to the kids.

    Mentioned in 12 reviews

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    Vintage Faire Nursing and Rehabilitation Center

    Vintage Faire Nursing and Rehabilitation Center

    2.2(70 reviews)
    2.5 mi

    Care by nurse, my nurse is cna Diana. She was very nice,…read more patient and very helpful. She is very deserving of an commendation or reward for her service.

    If I could leave zero stars I would. This place is terrible. My mom got MRSA while there. The CNA's…read moredon't care at all about the patients and the RN's don't care what the CNA's do. I repeatedly complained about late responses to the call light being pushed. I had to file a grievance because my mom was left in a soiled brief for 3 hours. I repeatedly spoke to admissions, nursing and physical therapy about my mom not receiving proper care and treatment while there. She was there for 29 days and still cannot walk or get out of bed by herself. All I got was empty apologies that they 'wouldn't want their family member treated like this either.' I told them I didn't want my mom in briefs, that she needed to use a bedpan because she had a UTI but my request was ignored. She ended up getting MRSA of the urine because of their poor hygiene practices when changing a brief. They exhausted my mom's insurance and were ready to discharge her with MRSA, that they caused. They said it could be treated with oral antibiotics so she could go home. Then why on her last day did they send her to the hospital where she has been ever since receiving intravenous antibiotics. The case manager Jaspreet was awful to work with, she does not have the best interest of the patient at all. I will be reporting them to the Department oh Public Health. VFN&R don't bother to comment we have already discussed this at length.

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    Vintage Faire Nursing and Rehabilitation Center
    Vintage Faire Nursing and Rehabilitation Center
    Vintage Faire Nursing and Rehabilitation Center

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    Provident Care Home Care

    Provident Care Home Care

    4.5(22 reviews)
    2.1 mi

    6 star service!!! Josh and Valerie treated my Grandmother like she was their own. Other services…read morehave refused to get my Grandma from the gurney and actually into bed due to a tight space into her room. Her safety & care was their top priority! They did not let the additional work deter them and they made what other services said was impossible possible. We intend to use them in the future and highly recommend them! Thank you, Josh & Valerie!

    My 91 yr old mother had a rapid decline in hospital and opted to be placed on Hospice and die at…read morehome. I was given Tami's name with high praise from Lori at Truewood (my mother's place of residence) Everything was clearly explained to Tami regarding my mother's 24-hr care requirements until her death. All seemed in order and they met us at her home when the ambulance transported her there. Not until then did I learn that the caregivers were NOT licensed and would not be able to administer meds or suction her airway as needed. I had to pay over $12,000 in advance for 14 days of care. The staff were more like companions than caregivers, asking to do laundry or cleaning but clearly unsure how to care for a dying patient. One didn't even turn her for over 6 hrs, her face wasn't washed, her teeth weren't brushed, and I read with much distress that my mother had woken confused in the night and asked for me repeatedly but I was never called or told, even though I had given instructions call me anytime. One caregiver was pretty good with care..she knew how to position my mother, she changed her clothes, gave her a bed bath, and even brushed her hair. Unfortunately, this was the same caregiver that was curled up like a cat on the sofa, shoes off, sound asleep in the middle of the morning and I was in the apartment for a full 15 minutes before she even woke up. The last morning was horrid. We arrived about 9am and the caregiver reported she had just repositioned my mother. When I walked into the room, I could tell from her color that she was gone. She had stopped breathing and the girl didn't even notice! I called hospice and dismissed her as she stood there with saucer eyes and asked me what I wanted her to do! I called Tami a few days later and told her that I felt the staff was unprepared to care for a dying patient. She immediately got defensive, told me that the staff was assigned according to experience and there should have been no issues. She then asked for a good review. The final straw...my mother died after only 5 days and so we were due a refund. She died on the 9th. We didn't receive the check until the 4th of the following month, made out in my DECEASED mother's name and sent to the wrong address. If they had been honest about their limitations, I would never have hired them. We had other options that I would have taken. I cannot honestly recommend this company unless all you need is companion services and/or your loved one is able to speak for themselves.

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    Provident Care Home Care
    Provident Care Home Care
    Provident Care Home Care

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    Theracare - speech_therapists - Updated August 2026

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