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    Theracare

    4.2 (30 reviews)
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    Orion at Halloween
    Corelia E.

    Update/edit: sudden turn of events - due to recent billing events, I received a lengthy text message from the owner about xyz about our last statement and personal issues...and out of spite she made the awkward decision to recommend that "I think it might be better though if you guys consider a different practice for speech therapy". So, naturally we aren't going back because why would I want my son to go somewhere that doesn't want to give him services due to personal issues with the parents because of YOUR billing practices? My Husband took it upon himself to resolve an issue and that's what we got. We found another center that will take care of him and updated practices with billing. We will miss the other therapists because they were wonderful though! I really have enjoyed my experience with the therapists, specifically Tonya and Jasper (jasper filled in once). They are friendly and really knowledgeable. They fill me in on how the session went each time. I would love to give it 5 stars but their billing could use some help. As a previous medical billing and coding specialist, I empathize with the amount of work it is to take on and manage for it being a busy and smaller office (my insurance is Tricare so it's a little more tedious I know). However, I received no bills for about 2-3 months and then got a large bill (we were coming weekly). Not sure if it's insurance fault or how it's getting billed but I'm not a fan of surprises like that. Other than that everything else care wise is great.

    Juan C.

    We decided to take our daughter to be seen at Theracare. This review is based mostly on the lack of professionalism and their billing practice (Teacher Frankie and Teacher Tonya were good and my daughter enjoyed her time with them). When we went in, we were told we would have 21 visits covered by our insurance, and when we got closer to the end of the year, we could change our weekly visit to every other week. We did this, and everything went great. There was never any mention of any issues with our insurance for the entire time we were going. We were never asked to pay anything when we checked in or spoken to about any outstanding balance. We received an invoice with the full sum of all deductible starting from the first visit. We were confused as it was stated that the insurance was going to cover the 21 visits, and everything seemed to be done as so since we had gone in regularly as shown on the invoice. When we looked at our explanations of benefits, we noticed that they were billing twice, but it did get explained that one was directly thru the provider and one out of provider. However, we never received any invoice in a timely manner to compare it to our EOB, until the first invoice attached. When we called, to set a meeting so we could discuss, Erin was distracted with another call and speaking badly of the other caller to us ("having to show her how to do her job"). We have called in the past to set up a meeting with her, but she was never available, probably as she finally stated today that there was no point in seeing us in person. We should have been more diligent, and we want to make sure no one else goes thru this. Please be aware and ask questions, and be fully informed.

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    7 years ago

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    11 months ago

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    2 years ago

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    Erin K.

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    4 years ago

    My son has been going here since September. His speech therapist is great. She's patient and highly knowledgeable!

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    4 years ago

    Theracare is great. They have helped my son tremendously and you can't find a better place for speech services.

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    4 years ago

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    4 years ago

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    5 years ago

    We love all the therapists here! They make learning and work seem like play and fun! My kids get excited to go to speech therapy!

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    3 years ago

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    7 years ago

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    4 years ago

    El mejor servicio 100% recomendado ,son muy amables y atentos ,mi hijo mostró avance en su habla desde las primeras citas ,muchas gracias .

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    4 years ago

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    7 years ago

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    9 years ago

    Dedicated speech therapist who has worked hard on building feeding skills for our daughter! Thank you Erin!

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    6 years ago

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    9 years ago

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    9 years ago

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    Review Highlights - Theracare

    Erin is a very knowledgeable person, who not only is very passionate about her job, but gives her all to the kids.

    Mentioned in 12 reviews

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    Theracare - speech_therapists - Updated May 2026

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