The service was mediocre and the food, doubly so. The coffee was tasteful but a bit too sharp for my liking, the cakes tasted mostly of gelatine and sugar, but the hot panini I ordered did actually taste pretty good. However it was served on a long and thin plate, which was 100% form over function as it clattered into the adjacent plates when I tried to eat from it.
Regardless of my gripes, there did seem to be quite a lot of people around ingesting either food or liquid of some sort, so perhaps I don't know what I'm talking about. Or, which I think is probably more fitting, perhaps Costa was full, Starbucks was too far away, they didn't know about the other quiet little coffee & cake places (near the Council House entrance to Touchwood, for example) and, well, the money in their pocket was equal to or greater than the thing they wanted to put in their mouth, so they just sat down and did what they wanted to.
The environment is noisy (it's slapped in the main junction of the two main arteries of Touchwood, so that's a given), the product is only slightly above average, and the service isn't anything to write home about. Why not leave this overpriced pinnacle of mediocrity and go and find something a bit more comfortable?
(Bike parking is very close-by, near the revolving doors that take you to the Council House) read more