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    TheLender

    2.0 (12 reviews)
    Open 8:00 am - 5:00 pm
    Updated 1 month ago

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    Services - TheLender

    Mortgage services

    Mortgage refinancing

    Home purchase

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    Valorem Lending

    Valorem Lending

    (13 reviews)

    The people at this company are very unprofessional. I received correspondence in the mail so I gave…read morethem a call. I thought they were a previous lender I had worked with because the letter was misleading. When I called, I was transferred to Darlene, who is a lender I worked with. I explained to her that I wanted to get more information and see what the rates would be for IRRL VA Streamline. I also mentioned to Darlene, that we might possibly do a cash out. My husband and I wanted to get rates before making a decision. I also stated, we weren't sure what path we were going to take, as I needed to okay everything with my husband. I simply wanted to get information. I have done this before with other companies and it was not like this. However, with this company required me to produce 2 yrs of taxes, W two's, check stubs/ statements, driver's license and mortgage statement. I questioned why they would need all that documentation unless I was moving forward with them. saying Darlene told me I needed this documentation.Just to get a rate. Against my better judgment, I sent documentation for both my husband and I. A few days went by and Darlene called me and my husband and I were both on the call. She gave us the rates, and she kept pushing a higher rate for a cash out, and stating it was the one tge VA reccomended for us. My husband and I explained to her that we did not want that, and after the phone call, we both agreed that we did not want to move forward with this company. Not only did we not like their process or their rates that they gave us, we just felt like we were misled when we called them. They were not the company we wirked with previously. I had kept mentioning their name the previous company.That is, and they never said a word.So they never disclosed to me that they weren't even who I thought they were. We figured that out on our own. Having this information, we decided to just go with another company. I left Darlene a message, and told her that I was moving forward and there was no need to call me back that I was not going to proceed with Valorem Lending. Since then I have been contacted by Darlene in a harassing kind of way. She began asking me questions that I had already explained. Then multiple people at Valorem cintacted mw via phone, claiming to be managers, asking me why I was not moving forward. I even had two more managers call and say that my file was pending, and they just wanted to complete the process. I explained to them, I needed my file closed, this happened multiple times after that (15+) total. As well as other employees at Valourum Lending calling me, and when I called the number back. it was Darlene's recording. Wow.... really?! I have been contacted by so many loan companies since then. I get called every day by people telling me my loan is processing and it just needs my information to approve it. Ever since I have given my information to Valorem my phone is blowing up everyday. I know it has something to do with me giving them my information because i've never received phone calls from loan institutions like this before. I wish I never ever would have called Valorem Lending. I have never experienced this with any other company. I have never seen such unprofessionalism, and this is not an exaggeration. Please don't make the same mistake I did.

    Eric helped us through the whole process explaining every step, and he got us a great deal. Would…read morerecommend to anyone

    Transparent Mortgage - Beau H. - Owner - Mortgage Professional Since 2003 | Mortgage Lender San Diego

    Transparent Mortgage

    (169 reviews)

    Miramar

    I didn't end up originating my mortgage through him, but I just had to come on here and say I…read moreHIGHLY recommend Drew Clemans for your mortgage origination needs. Throughout my entire home buying process Drew was generous with his time and expertise, literally every step of the way. His bio mentions that his approach is rooted in education, and that really came through in my experience. He took the time to make sure I understood what was happening and why, which made the whole process feel a lot less overwhelming. His advice was thoughtful and tailored to my situation, never generic or salesy. He knew I already had a lender but he was still willing to give him time and advice with no strings attached. He also connected me with a homeowners insurance agent who ended up getting me a much better policy than what I was originally planning to sign up for. That referral alone made a huge difference. Drew is the kind of person you want in your corner when you're navigating the home buying process. Knowledgeable, kind, and genuinely invested in helping people. I truly can't recommend him highly enough.

    I worked with Drew as a first-time home buyer, and he honestly made the whole process so much…read moreeasier. I ask a ton of questions and tend to overthink, but he was patient the entire way through. He was quick to respond (even over text), always kept me updated, and made sure I actually understood what was happening at each step. Most importantly, he gets things done and is always on top of everything. If you're looking for a lender you can trust, especially if it's your first time buying, I definitely recommend Drew and the Transparent Mortgage team. They were great to work with.

    TheLender - mortgagelenders - Updated May 2026

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