We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

I've only left a handful of Yelp reviews, but after such a positive and heartfelt experience with…read morethe Family Matters team, I felt they deserved recognition. During a very difficult time for our family, their staff was exceptional... extremely well coordinated, thoughtful, and empathetic. They could not have made more suitable choices about who spent time with our family and attended to our mother's needs. The level of care and flexibility was perfect as our 86 year old mother needed to recover from a major surgery among other significant health concerns. This was especially important to me as I don't live locally right now, so this gave my brothers and I peace of mind. I had the pleasure of working directly with James, who proactively visited our home and made excellent suggestions for equipping my mother's residence with cost-effective accessibility equipment (at no financial benefit for their company). He was readily available whenever an issue arose and went well beyond what we expected from a service like this. If you're looking for care for someone you love, I strongly encourage you to explore what Family Matters offers. When circumstances are already difficult to bear, having a service you can genuinely trust makes an enormous difference.

My 93 year-old mother needed caregiving assistance with medication, bathing, dressing and other…read moreactivities of daily life. Silver Lining Caregivers came highly recommended to us. I have had much (13 years) experience in dealing with private caregivers and agencies. I know what to look for and how to evaluate, what is important and what is not. The Care Manager we dealt with was a dynamic powerhouse. She focused on getting to know my mother and her needs, eventually picking an appropriate match. She communicated, accommodated, and listened. She was compassionate, responsive, and prompt in addressing all questions and needs. When our caregiver first started, the manager stayed with her for two or three mornings to make sure everything went OK. On a couple of occasions where the caregiver had to be absent for certain reasons, the manager quickly arranged for a substitute. Everything went smoothly from the administrative side as well. The Care Manager explained things clearly and thoroughly, making sure the fine details were addressed. The price is excellent for their services. Also, all Silver Lining employees are licensed and bonded. Silver Lining is selective about who they hire. They train their employees and hold them to high standards. They also try to match personalities and styles to their clients. Silver Lining adapts themselves to any situation (emergency needs, dementia, unusual medical requirements). Each employee made themselves available 24/7 for us in case of questions or emergencies. They followed up frequently to ensure all was going smoothly. My mother and I have nothing but praise and appreciation for this agency, with their "can do" attitude, reliability and integrity. I cannot say enough about them. They are your "go to" for high quality caregiving. Silver Lining is 100% compliant with WHO and CDC COVID-19 guidelines. Their caregivers wear masks and, if deemed appropriate, goggles to protect their clients and staff. I highly recommend Silver Lining for home care that is reasonably priced and superior quality.

From the owner: 24 hours personal care services: Companionship, Overnight Assistance, Bathing, Dressing, Meal…read morePreparation, Medication Reminders, Exercise, Play Games, Bed Linen Change, Laundry, Respite Care, Grooming, Oral Hygiene, and Incontinence Care

I am so grateful that I found this medical transportation service. From the very beginning, making…read morethe appointment was easy, and Danielle, who answered the phone, was so kind, patient, and helpful. She made me feel that my dad was in good hands even before the ride began. Natalie Nelson was the wonderful person who picked up my dad from the hospital. She arrived earlier than our scheduled time and even texted me, saying, "Take your time." That meant so much to me because I knew she understood how stressful a hospital discharge can be. The hospital process was extremely slow, and Natalie ended up waiting for more than 45 minutes. But she never complained or showed any frustration. She continued to be so warm, patient, cheerful, and compassionate. What touched my heart the most was what my dad said afterward. He told me, "This lady is so nice! How do you know her? Is she your friend?" That says everything. Natalie treated my dad not like a new client, but like an old friend she had known for years. Her kindness was genuine, and I could feel that she truly cared about my dad--not just as a passenger, but as a person. During a difficult and stressful day, her compassion brought us so much comfort. I will never forget how she treated my dad with such dignity, patience, and kindness. It truly touched my heart. Thank you so much, Danielle and Natalie, for making a difficult day a little easier for our family. I wholeheartedly recommend this service to anyone who needs medical transportation. You will be in caring and compassionate hands.

I had outpatient surgery and was told someone needed to stay with me for eight hours afterward…read more Since I don't have family or friends nearby who could take time off work, I looked for a home health aide service and found California Seniors Care. The overall experience was very smooth--from meeting the care coordinator Natalie and signing the forms to making final arrangements by text. Everyone here was warm and helpful. A special shoutout to my caregiver, Candy, who was lively and fun. After I got home, I slept for a couple of hours, and when I woke up we chatted--the conversation helped me stay alert and shake off the grogginess from the anesthesia. Being Chinese, Candy understood my needs at home, and that cultural awareness was especially comforting while recovering on my own. Hopefully I won't need surgery again--but if I do, I'll be calling California Seniors Care!

Superb, professional, and friendly staff and outstanding services which included personal hygiene…read moresuch as bathing. My elderly mother suffered from dementia and was difficult to manage. Her last months were greatly eased by At Home Support Senior Care which, incidentally, was more responsive to my mother's needs than Mission Hospice. I give this senior care service my highest recommendation.

This is a business I use to keep my daughter safe & occupied @home as I can personally step away…read morefrom her but not be too far from her and her caregiver. Our process of obtaining a caregiver was simple and the arrangement works for all of us. We are being overseen in the office by Ms. Maybelle R. And she is very polite, respectful and dependable! When any incidents mostly timing or last minute changes happen Ms. Maybelle is understanding to our family and the caregiver's needs. Easy & adaptable and extra time is always reminded but never pressured. My daughter's caregiver is a difference maker in our lives especially that my children have special needs. Because of this company, I give them a 10/10! They do work with GGRC.

What can I say? They're wonderful and I'm so happy. I found them. They are reliable dependable…read more They arrive on time. They are kind polite and very easy to talk to my mother is 94 years old and she loves talking to them. If I have to leave my helper alone by herself, I know that I can trust her. Any new updates or relevant information are sent to me right away without any delay.

Home helpers has been my go to for my mom's needs. The caregivers are kind and patient and try to…read moreengage her in activities. They have been consistent, a special shout-out to Janice for going over and beyond to cheer mom up. They are always very responsive and respectful and listen to your needs. They have been able to find subs whenever needed. I highly recommend this agency if you are looking for someone to take care of your aged parent. Ranjitha is amazing and will try to work with you till you are happy.

I am a registered nurse with my own business advocating for clients and providing care…read morecoordination. I was beyond impressed with one plus one. They provide you with a personal consultant who assists you to find a good match for the patient. They check in regularly and are very communicative which is one of the most important values to me. They are affordable as well and I definitely plan to use them again and again. My coordinator was Neca and she was so amazing at helping every step of the way.

On Monday, I used the contact form on 1-1 Care's website to inquire about services. After hearing…read morenothing for two days, I tried the email address listed in their contact information and sent the same inquiry again on Wednesday. It's Friday and I've still heard absolutely nothing. Not even an acknowledgment. No "Thanks, we received your email. Someone will get back to you." Or even a "Sorry, we can't help you." Just... no reply at all. I'd much rather be writing a review based on my experience with the company's actual services, but unfortunately they've apparently chosen not to give me that opportunity. My only experience with 1-1 Care has been being completely ignored, so I'm basing my rating on that alone. Have they gone out of business? Shut the office down for a week of summer vacation? Or maybe business is just so good that they can afford to ignore prospective clients. Is this the new normal? To me, this isn't a minor lapse. This is a business built on trust, reliability, and communication, where time is often of the essence and people's quality of life and health are at stake. Completely ignoring multiple inquiries over the course of a business week strikes me as careless and irresponsible, and a failure to get even the basics of customer service right. I'll leave it up to anyone reading this review to decide whether this complete lack of response, and seeming contempt for a prospective customer, might be indicative of other aspects of the way this company does business.

Well I haven't met her yet but we kinda spoke via phone message and you'd swear you were talking to…read morea angel. She just makes you wanna feel comfortable. And I haven't met her in person and can't wait tell I do.!

Clarissa is a true, honest person with integrity who will meet u with real authenticity. She's…read morereal!!

The memory care at this location is top notch. My mom was really having a hard time, unable to walk…read moredue to a brain injury at another facility. With the care at this Belmont Village, my mom came back to life. She went from zombie-like to energetic and talkative. She loves the caregivers, and it feels like they love her too. Do not hesitate to bring a loved one here for A+ care and safety. The rooms are really big, and there are beautiful areas to sit and get some sun and fresh air. The activity leaders are so kind and really try to keep the residents busy with chair yoga, music, karaoke, word games, BINGO... The staff is phenomenal, and there are folks like Walter, Juan, Wilma, Christine, and more that give joy and care to each resident. I love that they assign PALs (care givers) to groups of residents, and most will pitch in and help whether or not they are assigned to a particular resident. Poojan (MC Director) and Radhika (Sr. ED) can often be found with residents. You can feel so much love here. Don't think twice about checking this facility out for your aging relatives. You will fall in love and get your own peace of mind, knowing they are safe, loved, and engaged. Just look at how they brought my mom back to life!

I could given them 5 stars because of the modern design of the facility it's beautiful. The reason…read morewhy is 3 stars because of the poor quality care specially in memory care department. 1. When pulled the cord takes time to get somebody for help, I understand they were busy, but there are 3 PALS sitting in activity area and they were in there phones.I understand they are watching those fall risk residents but should be only one PALS is assigned. 2. I have witnessed, while they are serving food at the dining room there a few PALs eating in the counter. 3. They are always short staffing.