I booked an appointment for a massage and found them on yelp. I was greeted by the receptionist and…read morechecked me in. I was booked with Danielle. She has magic hands! She asked about my concerns. And i told her I am tight in my arms and hands and as well as my ankles. Those usually bother me the most. She was attentive and the pressure was just right. I will definitely be back!

My wife and I had a couple massages for Valentines weekend at this place. We chose to do deep…read moretissue for 90 minutes and we loved it. The owner was super nice and our masseuses had healing hands because they fixed us up real good. It was so wonderful and relaxing. We haven't had great massages like this in a long time. We'll definitely come back to this place. Thank you ladies for fixing us up.

Please don't book a spa experience here!…read more I rarely leave negative reviews, but this experience was incredibly disappointing. I'll start with the positives: Alex and Pamela were fantastic. Their massages were excellent, and they were the only reason this review is getting 2 stars instead of 1. The gentleman who greeted us in the hotel lobby was also very kind. Unfortunately, everything else fell far below expectations. My husband and I were celebrating our wedding anniversary and originally hoped to book at Edgewood, but their spa was closed for renovations. We asked for a comparable experience and were referred here. At $170pp, we expected something relaxing and upscale. Our appointments were at 1:00pm, and the spa called the day before to let us know we could arrive early to enjoy the amenities. We arrived at 11:00am and were immediately met with an unfriendly attitude from the front desk. Instead of welcoming us, she seemed irritated that we had arrived early, even though the spa had invited us to do so. The "locker room" was another disappointment: 4 lockers inside what was essentially a bathroom. For a couples spa day, having to change and use the restroom in the same cramped space was awkward and far from the experience we expected. When we grabbed towels from the locker room to head to the pool, we were abruptly told we couldn't use them and had to go to the hotel front desk for separate pool towels and a pool key, while wearing spa robes. The pool area itself was also disappointing. The hot tub had dead flies and wasps floating in it, and the overall setting felt more like a hotel entry area than a peaceful spa retreat. We were told to return 10 min before our treatment, so we came back early. We were then informed our "steam room" was ready. In reality, it was a tiny steam shower with enough room for 1 person to sit...not exactly the couples amenity we had imagined. To top it off, the final price was higher than quoted. We booked at $170 per person but were charged $185 per person, plus a 20% gratuity. We were happy to tip our massage therapists, they earned it, but no one explained the additional charge. For $444 total, this experience felt extremely overpriced and underwhelming. If you're looking for a true spa day, I would strongly recommend booking elsewhere.

We booked a day pass for the spa to use the amenities which included the hot tub, pool, and steam…read moreroom. We ended up being fully refunded due to the pool and hot tub not working and being very dirty. When I spoke to the manager of the hotel he said "oh.. I thought it was fixed!" The steam room was nice but definitely only for 1. We were looking for to a girls spa experience but 2/3 were out of the question. I appreciate them being willing to refund us.

I booked this spa while visiting Lake Tahoe, not realizing it would turn into one of the best…read moremassages I've ever had. I scheduled a 60-minute relaxation massage with Brenda and expected a light, purely Swedish-style experience. Instead, she masterfully combined Swedish techniques with targeted pressure point work. Without me saying a word about where I felt tight or sore, Brenda somehow identified every problem area just through touch. By the end of the session, all of my aches and pains were gone, and I felt better than I have in a long time. I will absolutely be back.

If you're in Tahoe to ski, enjoy the lake, or just enjoy the weekend... you must try this place!! I…read morewas newly pregnant and needed a massage and facial, but didn't know if there were any protocols or dos/ donts - the owner talked it all through with me over the phone and then when I got there they took fabulous care of me! I have only gotten one other facial done (during my wedding) but I was expecting the beautician to critique my skin and tell me my pregnancy acne was horrible, but actually the opposite! She took fabulous care of me, kept reassuring me that it would clear up. The prenatal massage was fabulous! My massage therapist was super sweet and did the right amount of pressure. She also let me pick the last 15 minutes for hands or feet, which was nice! So I would definitely call them and schedule a spa day! It is clean, lightly dimmed in all the rooms, and I liked how it was set up with a seeming small space, but could not hear anything else outside the room!

I have to say without a doubt, this team of professionals are by far the most knowledgeable and…read moreeffective with their skin care services. Candice and her team give excellent advice, and I truly appreciate them. Michelle

As a previous reviewer, Meredith had mentioned, Candice does an ok job (from the one time I…read moreactually had a service- I had no time to assess what she was really like), but her interpersonal skills are lacking to say the least. And this, in the end makes such a HUGE difference. I also own my own business and have a degree in Marketing and Business Management. Customer Service can make or break a business. So no matter how "good" the product is, if your customer service skills are lacking, you'll lose in the end. As Vince Lombardi said, "It takes months to find a customer, seconds to lose one." And in this day and age where so much is word of mouth, it can be a millisecond when treated badly. In this small town, bad customer service severely hurts businesses. I went in to see Candice the first time a few weeks ago and she was a little cold when I walked in. It was all business. Not much eye contact. I thought it was strange considering it was my first time in. She did an ok job. She seemed rushed. But I wanted to give her another shot for a different service. I had a family emergency a few weeks before with someone in the hospital with a stroke and so I cancelled with her a little over 48 hours in advance and rushed to the hospital in AZ. She said, "Ok" on a text; no "so sorry to hear that" or, "When would you like to reschedule?" ....It was just, "Ok". So I had to reach out to her to reschedule later. No biggie. I just rescheduled. I did think it was weird though. It was like she was doing ME a huge favor. But it was the second time that I came in that really started the ball rolling in negative impact. I came through the door and Candice was in the back and she was in a flurry of emotions. She had a family emergency and was shaking and crying a little. Which I get! She said she just wanted to get out of there to be with her son who may have had covid. I could totally empathize having just gone through an emergency. She said she could still do it, but was shaking and kept saying, "I have no time to numb you!". I told her that family comes first and to please just attend to her son and we could reschedule. I had cleared my whole day for this, but I totally understood. She handed me a container of lidocaine and told me to numb my own face 40 minutes before coming in next time...um...ok...I've never numbed myself but...ok...I just was worried for her and her son. Little did I know that from hearing from others, that she has a temper in general. We confirmed a time for me to reschedule by text and I put it in my phone. Only, I put it in as a half an hour later by accident. So, there I was on the morning of my appointment, numbing my own face (with no instruction from her on how to do this exactly), and I get a text with her saying that she would not take any clients 10 minutes late. Hmmm...I realized my mistake and called her to ask if I could still come in (it was 15 minutes past at that point). She was so angry and said she was "annoyed" at me and said that she "wished me luck" in finding a new provider and no goodbye. Wow. So it seems to me that she slams her clients in there back-to-back and has them do their own numbing. It seemed so strange to me at the time, but now I understand because she books her clients back-to-back and doesn't waste her time numbing clients and has them do it themselves. Word to the wise, do not get on her bad side. She has zero empathy for you. She just wants your business. Too bad. I really wanted to give her another try.

I was visiting Tahoe for a few days and wanted to pamper myself during some down time. Michelle was…read morefabulous.... She made me feel comfortable from the moment I entered the salon and was very accommodating. She asjed great questions and listened to what I was saying.... and then made awesome suggestions for my facial. The head, neck and shoulder massage was amazing, and I felt so great the entire time. Michelle even gave me suggestions for skin care when I return home from my trip. I highly recommend Michelle with two enthusiastic thumbs up!!!

She is very personable, flexible and wiukd take her time to really know what you need.read more

I've been coming here for years and it's another place I've never reviewed…read more I LOVE it here. It's my happy place! If you do a service, you get 3-hours to enjoy the facility. I always do a CBD massage. This is a high end place and worth every penny. It's very serene and relaxing. If you want to treat yourself to a special experience on the lake, do this!

Gorgeous Spa - I had a wonderful CBD oil massage with Pam and felt great afterwards! The facility…read moreis so peaceful - couldn't ask for more! Highly recommend.

Absolutely love my nails every time! Great attention to detail, beautiful work, and always such a…read moregreat experience. Highly recommend.!!! Ask for Eva!

insanely amazing work, they care to ask how you feel about designs before going through with them…read more so far i'm on week 3-4 of my pedi and acrylics and im in love:) if you like intricate designs this place is the go to in SLT ( i added bedazzles later on lol)