Exceptional Service, Fair Pricing, and a Seamless Experience…read more Nick Campanella is truly one of the finest businessmen I have had the pleasure of working with. He was patient, transparent, and attentive throughout the entire process, ultimately providing me with a stunning Cartier watch at a very reasonable price. I highly recommend Tailored Timepieces to anyone considering their next luxury timepiece purchase.

I would give ZERO stars if I have to…read more Beware of Nick Campanella. Bought a AP from him 4 months ago, dated 10/14/24 currently it stopped working. Supposedly before me receiving the watch, he had it checked out by his watch maker since it was an older watch dated 2012 model. Apparently not the case, it currently as of February of 2025 it had stopped working within the 4 months timeframe. Now I had to get it serviced and repaired by a reputable watch maker. Please beware with dealing with this guy. He doesn't own up to his word and makes false claims.

I got my husband a Throne Watch two years ago and he absolutely loves it. Whenever he wears it he…read moregets compliments on it. It's elegant, simple, and matches with pretty much everything. A few months ago, he noticed his watch stopped ticking. I emailed the guys at Throne and they told me to stop by to have them check it out. Trav not only replaced the battery (for free!) but he told me that if it gave us any further problems, just drop in again. Great customer service! In addition to watches, they also sell wallets, hats, tee shirts, jackets, replacement bands, and more. If you're looking for a great gift, check out what they've got. You can also check their Twitter to see when the shop will be open.

Although I can not speak for the quality of their watches I can speak for the quality of their…read morecustomer service - which is terrible! I have been wanting to purchase a watch from Throne for sometime. However, if I am going to spend $500+ on something I typically like to see it in person first. I made the hour or so drive out to their Brooklyn store for the first time a couple months ago when I was in town - only to find out that it was closed. I emailed them asking to set up an appointment because maybe I thought it was by appointment only. By the time they responded to my email (which was a week later) I was out of town again which was unfortunate. Now, fast forward six months to the present day. I am in town for a couple of days. I email them again asking to set up an appointment. No response. I check online again and call their listed phone number and get an automated response system which lists the store hours and it should be open. I even attempted to reach their store representative several times to no avail. I drive all the way out there and it's closed again! Look, if you're going to have your store hours posted online along with a automated response system confirming those same hours, you better be open. Hopefully no one else makes the same mistake as me. Don't bother trying to visit the store - it's a total waste of time and expensive gas.

This man is a Shyster. DO NOT bring him an expensive or complex watch. Totally dishonest and in…read moreover his head. Two star because he may be able to fix the clasp on your chain, and he is in a great location.

Convenient and fast watch battery replacement and an interesting looking shop…read more Pleasant service.

DO NOT USE THIS MAN!! The older man who used to own this store was lovely. My 82 year old mother…read more(who has Alzheimer's) used to come in and chat with him and shop his jewelry; it made her happy. The new owner is horrible. My Mom came into the store a month ago to have 4 watches fixed, and was charged $150 for this. I could not believe what she was charged, but I figured he must have done some work on them and also changed the batteries. Two of them have already stopped working. Together with my mom, I brought them in today to show him and let him know that they had already stopped working. Not only did he tell us he did not remember the watches, nor my mother, he was clearly upset before we even started and told me I had an attitude. I was upset, and I think understandably, as I feel my mother was taken advantage of. But, I gave him the benefit of the doubt and said over and over I did not want to fight with him, but would take him up on his offer to fix these. He didn't like that I was upset. He told us he would have to make us wait if appointments came in, and I said that was fine. He opened the watches and told me they were unfixable and it was the watches that were bad and not his work. Why didn't he tell my mom this last month when she brought them in to be fixed rather than charging her the cost of a new watch to "fix" them? She would have just bought new watches. The watches she had were not expensive. So, he either charged her $150 to change the batteries or figured he'd scam an old lady. When I got upset, he began screaming at me, telling me I am the problem, and yelled my mom and I out of the store. I am not a Karen, and I never like to leave negative reviews for people, unless they are absolutely awful; which this definitely fit that bill. I have been in the service business as a jewelry designer for 30 years. I deal with people all the time. If I mess up, I own my mistakes and bend over backwards to help people. I'm not saying he had to do this, but some common decency would have been appreciated. If I treated my customers like this, I would not have a business. This man is a crook and incredibly rude. He takes advantage of people and has no respect to stand by his work. No integrity at all. If you get angry and yell at people who are upset with your faulty work, then maybe pick a new profession.

So helpful and knowledgeable. Fixed a precious necklace in just a few hours and went out of his way…read moreto make sure I was happy with it. Will be back!!

I normally don't post reviews, but in this case I had to. I recently purchased a Rolex President…read morethrough the owner Daniel. The transaction was very smooth and very professional. I wasn't really sure which model I wanted at first, I just had a bunch of criteria, but no specific model in mind. Daniel patiently worked with me giving me tasteful options that fit my specifications. He also answered my questions about the condition of the watch market and the investment potential with my timepiece. Once we decided on a watch, Daniel found me the exact watch, brand new, with a full set, for $6k below the market price, within 48hours. I was impressed for sure. I received quality pictures which included every angle of the watch. I elected to wire the payment. I also spoke with Daniel to confirm shipping instructions and sizing. Packaging for shipment was outstanding (triple boxed). The watch was exactly as expected and I would recommend Vol Timepieces going forward for your watch needs. The watch came with original paper work and appraisals. Well done.

I bought a watch from Daniel several months ago as a present for my husband. When Daniel told me…read moreabout his yelp page, I was eager to write a review because I was so happy with the service I received. I was looking for a Rolex Daytona at a fair price and Daniel was able to go beyond my expectations. The watch looked brand new and came with the box and papers and warranty. And it only took three days!! My husband said it was the best present he's ever received. Will definitely return for my own watch someday!

Came here for bracelet resizing and the resizing master was not in the store at the moment. They…read moresaid they will call back so that can drop it. Never got the call back. Don't know what happened. Ended up bringing the bracelet to be resized elsewhere I had a chance to try out second-hand rolexes and the assistant was very helpful in letting me try out different models and sizes. However, I feel like she was expecting me to buy one right on the spot... Didn't do so because I know they mark up at least 50% of the msrp... Anyhow it was a learning experience to check this place out...

We stopped in to drop off our tag that we purchased from them a few years ago. As we walked in we…read morenoticed a really nice remodel! The store is a lot bigger and it's stunning, they really knocked it out of the park. I can't begin to tell you how helpful and friendly the staff is there. They even have a gorgeous bar where they offer some really nice drinks, which definitely helps in making a sale ha. I decided to go with a breitling for an everyday watch and I couldn't be happier, Laura and Jeremy helped me pick out the perfect one. They honestly made me feel like family right from the start. That experience alone will make me continue to purchase my future watches from them. I highly recommend Kodak to anybody in the area, I've dealt with all different jewelers over the years and honestly nobody else can compare!

David was a pleasure to work with, thank you again for a seamless selling transactionread more

Come here for all needs, coins, silver, gold!…read more David will treat you right and make sure you get the best deal! A/c helps in the summer too Especially if you have ex-boyfriend jewelry

I brought in my tennis bracelet and costume tennis necklace to be fitted, and Mike was incredibly…read moreprofessional, friendly, and efficient. He had both pieces perfectly fitted in about 15 minutes! His price was honestly the best I've found on the Upper East Side. Highly recommend-- I'll definitely be back!

Highly recommend this shop! Came in unsure if anyone could fix my watches, and they made it happen…read more(and then some)!