The back end of my Jetta was hit a few weeks ago (my driver side back bumper and trunk) while…read moreparked in a parking lot. Thankfully the girl who hit me left me her information and I turned in a claim with her insurance co. (Farmers). Although frustrated that Farmers was practically making me use their car repair facilities (that is if I wanted my car fixed sooner rather than later) I am thankful that I ended up going with Carmel Valley Collision. I chose Carmel Valley Collision for three reasons: 1) it was close to my work, 2) I yelped them and their reviews were better than the other companies (even the supposed 5* companies Farmer's offered), and 3) when I called about possibly bringing my car in, as soon as I mentioned it was a VW Jetta, the owner (who answered the phone) told me that he had worked on several Jettas which automatically made me feel more comfortable that they knew my type of car and how to fix it. Brian was my contact at Carmel Valley Collision and he was extra helpful. He came out as soon as I drove up, he even knew who I was. He checked out my vehicle, listened to my concerns and reassured me that I would get my car back the way it was before my accident (if not better - and I must admit, it looks better). Brian called me on an almost daily basis (as I requested) for updates on my vehicle. He e-mailed me pictures of the underneath damage and also sent me the estimate via e-mail for my records. He was also very friendly and customer service oriented. Carmel Valley Collision was aware of my needs and time frame that I wanted my vehicle back, but also aware of making sure that my vehicle was in perfect condition before letting me take it home. The good thing is that they also guarantee their work for as long as I own it. I did notice that my back reverse light on my driver side wasn't working (thanks to VW's smart system) which is hooked to my trunk which they just repaired. I called Brian and he had me stop by and he replaced it right then and there with no problems - it took less than 3 minutes and I was on my way. Brian also called me a few days after I had picked up my car to make sure everything was still running and looking smoothly. I highly recommend Carmel Valley Collision, especially to VW Jetta owners - they know what they are doing!

Helped me fix my bumper that got slightly torn off from a curb. They were honest and said the whole…read morething could be replaced or it could just be bolted up, which was fine by me. I appreciated their honesty and will definitely be back should I need more body work.

Great service!!!!! The only place I trust with my vehicles !!!!!!! I always go thereread more

A friend referred me to this place when I complained that it seems all the auto repair places take…read moreadvantage of senior women. I have never had such good customer service, good communication about my RV's issues, constant updates, friendly, well mannered, family owned and run, they were honest, and very reasonably priced. I feel Rick went above and beyond any auto/truck repair shop I've ever been to. My RV brakes, master and slave cylinders and brake line were all a mess. He had it all fixed up for me and was much lower priced than I was told for just the rear brakes. It runs and brakes so good now. I will never go anywhere else and will recommend this awesome place to everyone I know.

Had a car broken into over night and the passenger window was smashed. It was cleaned up and…read moreheaded off to work with no window. Called a few places and I got a response back right away from Randy. I decided to go with Champion Glass because the price was right and Randy was so personable. The price was actually $100 cheaper than one of the quotes I received. We handled everything over the phone and they were out within a couple hours to the work place and did a great job. i will call this company if I ever have any other issues with auto glass. R Abrams

Coming back last Saturday from an amazing day at Harrah's resort in Valley Center, but having a…read moredispute in my car with my fellow passenger who was complaining about my slow driving and scare factor in curves, my yelling called the universe. Universe heard my chagrin and sent me a not so nice little rock that hit my windshield and made me discover the fascinating world of either repairing or changing the glass. I was very upset during the whole weekend because I think if I had known better, the damage could have been repaired, but everything was closed and the weather was hot...so my crack increased in size and so my impatience to fix the situation. I went this morning at Pit Stop in Carmel Mt but left as there was no one in site (another yelper later on told me that the guys at Pit Stop have a day job and they come here when done). Ok, called second one in my Yelp list closed to me, so this is the way I heard of Champion Auto Glass. The quote offered by Randy was way cheaper than the one that my insurance was giving, so no way. He was very pleasant during our phone conversation and also the guys that came to actually change my glass during my work time came as expected. Just during my lunch time, in less than half an hour the job was done. I hope I don't have to use this service anytime soon, so I definitively will call back and use them again. And now...I will stop yelling to see if rocks divert to another side;-)

This is the only company I will use or recommend for auto glass repair...and other auto 'stuff'!!…read more I had a pretty good size chunk taken out of my windshield by a small boulder (slight exaggeration) that flew off a semi at a high rate of speed. I have State Farm and my policy doesn't cover windshields so I was happy to find a repair company that is AFFORDABLE and MOBILE! I'm a former project manager business owner, so I ask a LOT of questions and want to know everything about products and services I buy - Cole answered my barrage of questions with great knowledge, detail, and a customer service attitude that I felt completely confident comfortable choosing Key Coast Glass over the other companies I researched/talked to. He showed up on time, in a clean shirt (uniform) that identified him as a glass technician, was well groomed and seemed genuinely happy to have me as a customer. He performed the work quickly and with dextrous skill. He explained the process of what he did and why I made the right choice to repair it because waiting may have resulting in losing the entire windshield (more $$). He was done in minutes and guarantees his work! Nice! My neighbor had her car broken into and her entire window is missing, he can do that and other auto work. He's an all around 'car guy' who is HONEST - a great resource to have for auto work/questions!! He told me that most comprehensive insurance policies pay for the repair/replacement (unfortunately not mine - sad face). Oh...and did I mention that he's MOBILE??? Think about that - in the time I would have spent driving to a repair shop, the whole job was done at my front door. Perfect. Highly recommend!!

Cole (the owner) is great. He fixed my windshield really fast and did a great job, really god…read more Not only he is a good profesional but he is such a really nice person, he has a carisma that not many people have. I had a very good chat with him while he was fixing the glass. Also, even though my insurance (triple A), is one of the three insurances that doesn't cover it, he have a better price than other places I got quotes from. I will definitely call him again if I need any other repair in my car or my husband's car and I will totally recommend him to all my friends in the area! P.S: Además también habla español perfectamente!!!

Really good service and glass. I have a Honda Element and the cost was not nearly what I thought…read moreit would be. I have used places that seemed "cheaper", and guess what, I got crappy glass. Chief Auto Glass brought glass with now imperfections or bending. The field of view did not distort. I am super fussy and go through that. They came to my site in a matter of 2 hours with new windshield. Would I use again, yes. Recommend, yes. Were they fast, yes.

Caliber is definitely top notch quality. I was in a minor fender bender and needed a new rear…read morebumber and new wheel. They got the repair done in two days. Bruce was great and was very up front on what he thought the estimate and repair would be. My final bill was only 25 dollars over original estimate. Excellent customer service and great work. Got my car back, looked almost like when I drove it off the lot and they washed my car and had it smelling great. This is my second time using them. Hopefully there won't be a third time but I would take it to them again.

I'm currently in the waiting room waiting for all the paperwork to be filed, but right now I have…read moreto mention Danica. Danica is a GODSEND when it comes to making this insurance mess feel manageable. Danica has provided me sound of mind, she has done everything (the paperwork and calls back and forth from insurers, etc), and called me consistently to update me every step of the way on the situation. She has a very comforting demeanor "at the get go" which I appreciate and I know others will as well. ESPECIALLY if it your first collision incident. The first thing I did when I saw her was give her a hug. Thank you Danica you helped keep my stress level down!

Its about time for me to write a review about this place. I…read moremet Carlos because my boss used to takes his cars there (that was about 6 years ago) and I have been going there and taking family and friends since then. He is an HONEST guy, he will call you and say dont worry about it, you have another 2 months until you actually have to change it, or something like no, you dont need to change that. He will not take advantage of you AT ALL. You can go there with a peace of mind that he will take really good care of your car and he will only do what needs to be done. Please please please, try him out, he will become like a family member and you will NEVER take your car anywhere else, just like me :-)

Friendly, professional, and trustworthy. Carlos and his crew will take great care of you and you…read morecar. They honor their work, and provide terrific service at a tremendous value. I highly recommend!

Larry detailed our 2009 Cayenne including the headlights. Now I maintain the Cayenne pretty well,…read morewash and wax it myself. So it looks good, many a dealer has asked us to trade it in. But Larry made it POP! It looked almost brand new. His attention to detail really stands out. Larry was recommended to me by my son. Another stickler about his car, so if he recommended Cruz' then I could give him a try. I was not disappointed, I was impressed. After New Years, I will let him at my 2013 RAM 2500. I HIGHLY recommend Cruzin Best Mobile Detailing.

Cruz came out to my job last week and detailed my 2020 Challenger amd she looks great.read more