1. The Works

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Stockton, CA

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The Works

2.5 (75 reviews)
Closed • 10:30 am - 6:00 pm

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$50 cheaper then what he sold them to us for.
Tami B.

No stars....the owner Fadel assured us he was giving us a good deal plus a discount. We found the same boot at another store for $50 less. He is VERY pushy. Also told my boyfriend that the jacket he had on was no good and he should buy one of his for $200 NO THANKS!! After reading the reviews even though they are not too recent, makes me wish I'd read them before we ever walked in the place. For sure never going back.

The seam that broke
Alfonso C.

This was my favorite store when the son was running it. Unfortunately, the father has now FIRED THE SON, and removed all the customer service with him. Monday after work I walked into his store to show him the boots I bought 4 months prior. The seem had busted and there was a tear next to the busted seam. He also yelled at me and accused me of cutting my work boot and that it was my fault the boot ripped. He also said that the boots fell apart because I didn't take care of them. Which was a lie in itself, anyone that knows me knows I take care of my stuff. Also this is unfortunate because I really like these boots. But now I have to go somewhere else to get boots.

Leather patch inside boot on left.

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10 years ago

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2 years ago

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5 months ago

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1 year ago

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1 year ago

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11 months ago

Walked in the guy gave me a super deal on some work shirts love the customer service stop by

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2 years ago

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2 years ago

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5 years ago

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4 years ago

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3 years ago

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8 years ago

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3 years ago

He was really rude saying I was wasting his time by looking don't recommend going there hope they close down .

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8 years ago

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6 years ago

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6 years ago

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13 years ago

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6 years ago

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8 years ago

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5 years ago

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14 years ago

I like what stores has to offer great price and has the small town feeling! They seem honest and sincere will go back for more work apparel.

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9 years ago

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8 years ago

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8 years ago

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8 years ago

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7 years ago

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9 years ago

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7 years ago

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9 years ago

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12 years ago

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7 years ago

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6 years ago

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7 years ago

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8 years ago

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9 years ago

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Ask the Community - The Works

Review Highlights - The Works

“When The Work apparel place in the mall refused to help, I came over to the works.”

Mentioned in 3 reviews

Read more highlights

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Dillard's - Fall dining and decor

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I visited this location for the first time yesterday. The customer service at this a store is…read moresolid! Super friendly engaging sales staff was my experience. This store has a great variety of products and I'll be back no doubt! Just my two cents the recent negative comments about the service seem odd, targeted and personal attacks. I've worked retail at Macys and Nordstrom and this experience stood out!

I had a very disappointing experience shopping at Dillard's in Stockton. I drove all the way from…read moreConcord specifically to purchase four pairs of shoes I saw online. I paid full price for all four pairs, and the very next day every pair went on sale. Since I had never shopped at Dillard's before, I assumed they offered price adjustments like many other major retailers. I made the drive back to the store, only to be told they do not offer price adjustments. Instead, I was told I would have to return the shoes, wait until the next day, and then come back to repurchase them at the sale price. That policy makes no sense. If my size had sold out while I was waiting, I would have missed out on the sale completely. What was even more frustrating is that no one informed me of this policy when I made my purchase. Between the unnecessary extra trip, the wasted gas, and the inconvenience, this experience left a bad impression. I understand that every store has its own policies, but I believe customers should be made aware of important policies like this before making a large purchase. If you're planning to shop at Dillard's, I highly recommend reading their pricing and return policies before you buy so you know exactly what to expect.

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As a former employee who has worked for this company twice before, I'm extremely disappointed with…read moremy recent experience trying to return. My most recent position with the company was eliminated back in March, so when I was contacted on July 18th regarding another opportunity, I was genuinely excited about the possibility of returning. I was looking forward to interviewing and hopefully being given another opportunity with a company I had already worked for twice. I followed up several times after being contacted, and each time I spoke with the beauty manager, Zohra, I was led to believe that I was still being considered and that I would be contacted to schedule an interview. What was most disappointing was how things were handled this past weekend. I reached out again on Sunday and was told that I would receive a call on Monday. When I still hadn't heard anything Monday, I reached out again and was told I would be contacted within 15 minutes. That call never came. Instead, I received an email stating that the company was no longer interested in moving forward with me. I completely understand that being a former employee does not guarantee me a position or even an interview. I also understand that companies have the right to choose whichever candidates they feel are the best fit. That isn't my issue. My issue is that I would have preferred honesty and direct communication. After repeatedly following up and being reassured that I would be contacted--including being told that very day that I would receive a call within 15 minutes--I feel I should have simply been told that the decision had been made not to move forward with me. There was no reason to continue giving me the impression that an interview or conversation was coming. After working for this company twice and then having my position eliminated in March, this experience was especially disappointing. I feel like my time and emotions were played with, and I found the lack of transparency and follow-through from management very unprofessional. In a way, I'm thankful for the experience because it showed me that returning may not have been the right decision for me. I value honesty, communication, and people keeping their word. I can absolutely accept being told "no." What I don't appreciate is repeatedly being told to expect a call or an opportunity that never comes. Sometimes a rejection really is a redirection.

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The Works - shoes - Updated October 2026

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