Well they had the shoes I wanted to try on but while one employee was helping 4 customers 3 other…read moreemployees standing around talking to each other, it's really hard to purchase shoes when nobody will assist you. Especially when they are literally doing nothing.... shame I have to drive all the way to Visalia just to get assistance.

Horrible service from one of the girls at the register. All I needed was a different size for shoes…read moreand she looked at me as if I just slapped her. Her attitude was terrible and I will NOT be coming back here. I will definitely be taking my money somewhere else :) hopefully management does something about this

I purchased a pair of Converse tennis shoes. I got them home and tried them on again. They were too…read morelarge. I took them back and got the correct size. Everyone was very courteous. The exchange was done quickly. Excellent service!

Alejandro Guerra is one the most rudest sales associate I have ever come across. From what I hear…read morehe treats his employees like trash and I believe it after witnessing it myself. Definitely won't be back EVER! Ps. Learn how to treat others with respect.

The problem with this place is that you go in looking for one item, but you come out with 10 more…read morecute items because it was such a good deal. There's so much, and I appreciate the workers efforts into making it organized & clean, but sometimes there are laundry detergent bottles that just leak everywhere & all over other merchandise. That Sand & Fog detergent smelled awesome all over the markers I just bought. The cashier was nice enough to wipe it off. I had to use the restroom so I left my purchased items with the cashier. On the way back I took it a different route back to the cashier and I found the perfect suitcase for my YoloSoloTraveler trips. It's a Travelon & it spins 360°. I want it, I got it. You'll never know what deal you'll find

Really bad service i found a item on the clearance section and they didn't even honor the price…read morethat was on them and the two cashier were really rude

Customer service is good, lots of selection, high prices. I was kinda shocked. The ladies that work…read morethere are very friendly and helpful, but as a buyer, I walked away really disappointed. Even the mid-brand stuff was pricey.

FAVORITE CONSIGNMENT SHOP AROUND! This shop is pure gold!…read moreThe Staff are always so helpful and amazing, they really ask about what you're looking for and make great recommendations. The people they have set up to buy the clothes have a good eye, in my opinion, and the clothes displayed are good quality, and stylish in a way that appeal to me as a 36(F) in both a classic and unique way. They have a great clearance rack, and a mix of professional clothes, adorable new and vintage styles, purses, shoes, outerwear and sporty things. They also showcase locally designed jewelry vendors which I appreciate! Being able to consign with them and then turn around and find something new as well makes this shop so great! Do yourself a favor and stop in. :D

The return policy is not usual practice at least not in my lifetime. I get you are probably…read morestarting a new business but might want to reconsider your policy. Why? You store is empty - ALWAYS. I am not exaggerating maybe ...and I broke my own rule, doing normal exchanges will help. I knew their policy exchange and like a moron I still made the purchase. Now I am stuck with the store credit (not even on a gift card) that even states, "*Expires in 1 month so July 21, 2024" I cannot find anything that is comfortable. I asked if I use my store credit (that my money paid for) again my money (when I paid with cash and boots did not work out) I got a store credit for up to one month, I mean. Thanks. So if I buy another pair and they are the wrong size for my niece I cannot return them, final sale. Purchase all began with my cash basically my earned income. Now I am limited to only spending it there and within a month. Not good I will NEVER return specifically due to so many other shoe stores hello.

They have really cute shoes.... But their return policy is…read moreridiculous. So, they don't do refunds to start. Only store credit IF your shoe is in pristine condition. I bought a pair of shoes for a 3 hour show I was performing in. I got home and walked around in them for close to 30 minutes to make sure I'd be able to wear them and they ended up hurting too much. I decided to wear something else and went to return the shoes. They refused to take them in saying they had "foot markings" and scratches. I then brought them another pair of their shoes in the store ON SALE that had the same foot impressions and scratches on the bottom. They still said they would not do a return. AND the store clerk had the audacity to ask her manager if they get to keep the shoes for their store after I HAD ALREADY PAID FOR THEM!!! The shoe was $40, no way are they keeping the shoe I bought that they won't accept, but will accept?!?

I hate to shop here. I used to love Kohls but this location has completely turned me off shopping…read morein store. Everyone that works at the return counter is so nasty with horrible attitudes. They complain about customers inconveniencing them and how much they hate doing Amazon returns or wasting bags wrapping every item for return. It's so unprofessional and disrespectful. After banning myself from this location for a year I decided to go back last week. I was hoping they employed new people but it's still the same people with bad attitudes. Back to only shopping online. I give them 2 stars because the store is always very organized which I guess isn't too difficult considering many people don't want to shop in there.

Did an Amazon return. The person doing returns was a little rude when she told me my return would…read morestay inside right there until morning when I told her that was fine she said well no it's not that's why we tell Amazon returns to bring more than 15 minutes before store closes because it won't go to the truck or loading dock (somewhere) until morning. The way I see it is that all of that information given to me was irrelevant and uncalled for. None of that matters to me when they take to loading dock or why. All that matters is that I did my return and it would get to where it needs to go. Also never have I did a return where it matters which position I carry my phone for them to scan the QR code and no one's ever made a statement about me needing to lift my phone up and carry it facing forward due to the light glaring off the phone and not being able to scan. Like I said not once ever have we had that issue and maybe she was just lazy and didn't want to twist her hands in a different position because it would be more work for her. All that matters is I was there 15 minutes before store closed and I understand that people want to go home. I have a full time job too I get it. However if you don't want customers there at 15min before store scheduled time then change your store hours to 15 minutes earlier or change the times people can do returns. Either way get some associates who have better customer service and don't act like customers (the reason they have a job) are an inconvenience to them. Now with that being said I usually have a very good experience at this store! Kohls is one of my favorite places to shop and they have great deals, offer coupons that are stackable, usually friendly service and a clean store almost every time I have been there. I love getting Kohls cash and my last visit my $10 Kohls cash was expired by a day and the lady was still able to honor it and it happened to actually be $20 which saved me even more!! The parking lot is clean and I noticed they have way more shopping buggies then they used to have on the store front entrance! Over all this is a great store just forgetting my experience today and I would def. Recommend to anyone who hasn't been there before!