I was extremely pleased with American Windows they replaced…read morea very large wall to wall window in my condo they were on time, neat and the window looks great I highly recommend them

To start, American Windows Plus is responsive and speedy when it comes to new clients. They were…read moregreat to work with when I first had my windows installed 2 years ago. It's rare to see a 5 star business receive a low rating review like this, but unfortunately I had an incredibly disappointing experience, which I feel compelled to share with other homeowners to prevent anyone else from falling victim to their unprofessional behavior and lack of accountability. One of our large casement windows was factory damaged and no one noticed till it started to fog up over the past year. I requested a replacement as it was well within the 20 year warranty period. They asked for picture proof and I provided. I had to keep following up for 2 months because they couldn't provide a timeline for installation. When we finally aligned on a date they notified me within 1 hour of the appointment that they can't come because they had a situation. It's okay, things come up but you're suppose to provide a solution with next steps and not keep your clients waiting for an answer. What's truly disappointing is how Ken handled the situation. No one came to supervise the installation so that is a mistake on their part. Instead of acknowledging their workers' errors, they pointed fingers at me, accusing me of tampering with the frame & caulk. Mind you, none of my windows have caulk between the glass and frame. I'm so confused where that came from. I had photographic proof of the window's condition before and after installation, as well as security camera footage of their technicians using boxcutter and hammer to remove the frame (which I assume is what caused the damage). As a homeowner who had placed trust in American Windows Plus expertise, I was shocked by their lack of integrity and commitment to quality workmanship. A company that truly values its customers would have promptly addressed the issue, taken accountability for their errors, and worked towards a solution. Instead, they chose to evade responsibility and, quite frankly, tarnished their own reputation. Now, I have to live with the unsightly scars of their negligence - visible scratches and awkward caulk on the exterior window frame. Despite providing all the evidence necessary to prove their mistakes, Ken continued to deny their wrongdoing and refused to provide any solution or replacement. I share my experience here not only to vent my frustration but also to warn potential customers about the unethical practices of American Windows Plus. I believe it's essential for homeowners to make informed decisions when choosing service providers for their homes. It's clear that they prioritize their own interests over customer satisfaction and quality service.

After disappointing experiences with other glass places, we were happy to find Kings of Glass…read more They replaced a pane in our bay window -- a job that others found too small to be bothered with. Isaac and his assistant were prompt, professional and polite. We are very pleased with the quality of their work. Their prices are fair. Highly recommended!

Kings of Glass really follows through in a timely manner and does quality work. The following…read morethrough part alone can be a struggle in the realm of the trades, as most home owners know. The glass in my side entryway door had been shattered, and Isaac's crew boarded it up in the meantime while we waited for the replacement glass to come in, and once it did, they completed the project promptly. I highly recommend Isaac and his crew. They won't let you down. They're the Kings!

Amazing job on refinishing my wood floors. Everyone was professional,…read morecourteous and punctual. Highly recommend them for your next project.

This company did an excellent job, saving me a lot of money on my roof while also making my siding…read morelook fantastic. I'll definitely be recommending them to homeowner friends for future projects!

We have had all of our windows on our two family home, back patio door, garage, basement, sills,…read moreframing replaced by Windows by Toll. Great customer service from Sales to install. Great quality windows without big store markups. No sales scams and honest recommendations. They managed some very large, over 75 inch picture windows and complicated sized framing in our house. Very professional. Erik and Rob truly care about their customers.

Windows by Toll 331 Selleck St Stamford CT…read more Shady Business ALERT - BUYER BEWARE We tried to replace a patio sliding door for the first time. We did an online search in the area like most new home owners would (unfortunately) and this company came out. Their website 'looked' great and the sales rep Chris on the line even 'sounded' nice. But it turned out to be shady business disguised underneath. After they did a measurement, they told us we needed a custom size door, which is costly. We were confused about the custom size and decided to get a second opinion. Thank goodness we did! A second vendor did a measurement and told us that our opening only needed a standard size door. We of course went with the 2nd vendor and got the exact same Anderson 200 door installed successfully last week with literally half the price (including tips). This shady company tried to jack up their price by lying to their customer about needing a custom size door. Dishonest and shameless biz practice. BUYER BEWARE.

I had a vanity mirror installed by Pleasantville Glass. They came as and when they said they would…read more Our mirror was an irregular shape so they had to use a special tool to do the measurement. Today, they came and installed the mirror and it fit perfectly. Every step of the way they were very professional. They did everything they said they would. They did it on time and on budget I recommend them highly. Rick R.

We used this company to fix a broken window years ago. The price for the service was astronomical…read morethe project management was awful and the overall vibe given by the company has lasted as a negative one. Their work however was done well the runaround we were given to have the project completed on time is what we took issue with as well as the stink pus owner. You'll see in other reviews we are not the only ones who feel this way.

I had a fantastic experience working with Double R. I had a leaking window that was looked at by…read moreseveral other contractors, none of whom were able to correctly identify the problem. Double R found the root cause of the leak, clearly explained the scope of work to fix it, and was communicative throughout the project. The workmanship was excellent, the crew was fantastic, and their prices were fair and reasonable. I highly recommend them, and they'll be the first ones I call next time I have a home improvement project!

When Double R was owned by Carlo, it was a reputable, honest company with a great reputation. We…read moreused them for years. Now that the company has changed hands, it has quickly gone downhill. I called Double R to have a storm door installed. The door has openings all across the bottom and was not installed properly. When I complained to Bob Thalheimer, the new principal of Double R, I was told the person HE sent to do the job now has his own company and Double R would not take any responsibility for the poor job. Because the person they sent has his own company should not be my problem. I don't know the person Double R sent or his new company. Double R won't stand behind their work, won't even talk to me about it! After all the years of dealing with Double R, I will never call them again. In addition to paying Double R for the door and poor installation; I now have to pay someone else to correct it.

We have been customers of Danny and Joe's for about 12 years now. We have replaced multiple windows…read moreand doors in 2 houses. They are good quality, double glass, and have fair prices. The service guys are nice and do a good job. We just completed another job with them and we can definitely recommend them. Thank you! Mare

This business does not deserve even 1 star…read more I needed a window quickly and Joe said he could get the size I wanted in 1 week. In hindsight, that was the 1st red flag because every other window place could not promise delivery any earlier than 3 weeks. The week passed and I had to call him for an ETA...that was the 2nd red flag. He called back 2 days later and said it would be another week due to no delivery. I told him no less than 1/2 dozen times that the window was going from small to bigger...the size was being changed. The installer arrived the day after Joe delivered the window and said that because of the size change, it should be a "new construction" window, not a replacement. I called Joe to discuss his mistake and he said. "I wish I had known" it was new construction. I said, "I told you several times" that the size was being enlarged. He offered a suggestion on how to make it work. I said the installer doesn't want to doctor it up, he wants the right window. Joe said, "I have no use for that window" and I said "neither do I." He made no attempt to correct his own mistake; that's bad business! What an absolute waste of time! How shady and dishonest of him! He knew 100% the window was being enlarged and the new window should have been for new construction. He does this for a living...ALLEGEDLY! We lost 2 weeks waiting for a window that Joe knew was the wrong one, not to mention the money I wasted on a useless window. My installer suggested I contact the BBB based upon my experience and other stories he has heard about Precise. That's my next letter in addition to the Westchester County Consumer Protection Department. Stay away from this unscrupulous liar.

If you're looking for someone who actually cares about the quality of their work and treats you…read morefairly, Tony at Westchester Window is your guy. From start to finish, working with Tony was an absolute pleasure. He's honest, straightforward, and doesn't try to upsell you or play games with pricing. What he quoted is what he stuck to--and the price was more than fair for the level of craftsmanship he delivers. The work itself? Stupendous. You don't always expect contractors to be this detail-oriented, but Tony went above and beyond. Every window was installed with care, precision, and pride. It's clear he treats every home like it's his own. In a world where it's hard to find people you can trust for home improvement, Tony is a rare find. Fair, reliable, and incredibly skilled. I wouldn't hesitate to recommend Westchester Window to anyone--this is exactly the kind of business you hope to work with.

Westchester Window in Thornwood, NY provided an exceptional experience from start to finish. This…read moreis actually the second time I've used them, and once again they were excellent. Their no-hassle in-home consultation was thorough and informative--Tony and his team took the time to understand my goals, review options, and conduct a detailed inspection with precise measurements. The installation was outstanding. Tony and his crew worked quickly, efficiently, and with impressive craftsmanship. The quality of the materials, precision of the fit, and attention to detail truly show in the final result. They respected my home, worked cleanly and carefully, and made sure everything was spotless before they left. Since the installation, my home has been warm and toasty in the winter and cool and comfortable in the summer. My heating bill has even gone down thanks to the improved energy efficiency. The windows are easy to open, easy to clean, and include safety features that help secure my home--another huge plus. My new windows look beautiful and function perfectly. Thank you, Tony and the entire team, for a job exceptionally well done. I highly recommend Westchester Window!