The Willows did not refund Whitney and Rocky Guzman's deposit of $450.00 because the DJ was not out before 12:00am. The DJ is handicapped and in a wheelchair and had one friend helping him load all the equipment in his van.
When we got to the Willows we had to clean all the chairs and tables, had to sweep the floors,clean up burned sparklers and cigarette butts. The lighting outside worked about 25% and we had to clean out the refrigerator.
Towards the end of the evening the groomsmen and bridesmaids started to clean up everything again and the Willows was spotless.
Whitney called the manager and said they were done cleaning and needed their deposit back. The woman told Whitney, very rudely, that the DJ was not out by 12:00am so they will not get their deposit back. Whitney told her how dirty it was to begin with and the woman said I'm not in charge of that.
Please post everywhere and the Willows homepage so other couples will not have to go through this. It was a very disappointing occurrence to a very wonderful occasion.
So sorry for this rant but this should have never been a problem for Whitney and Rocky before they left for their honeymoon.
Again thank you all for coming to Whitney (Kuhrt) Guzman and Rocky Guzman's life commitment of love. read more