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    The Westin Calgary

    3.9 (74 reviews)
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    Lobby
    Lawrence L.

    Came here for the Stampede and everybody was decked out in cowboy stuff, from the janitorial staff on up. How fun! A Stampede info desk was located right near the elevators for easy assistance figuring out the events. The gym and pool are in the penthouse of the other tower - it feels awkward to have to walk through the lobby to go workout but there's a secret back channel via the 2nd floor (skybridge level) to avoid being awkward. Great views from the pool over the city! The room itself in the older building faces toward the Eau Claire Mall, not much to look at otherwise. It was a comfortable stay in any case. The internet is sufficiently fast for Zoom meeting and the staff was super accomodating for my late checkout so that I could attend a noon zoom meeting before heading back to the airport.

    Valet driver hit a pole with my truck and now their insurance company wants me to go through my personal insurance where I am considered at fault because I allowed a valet driver to drive my vehicle. The only way is to pay out of pocket and the Westins insurance company then chooses what to reimburse me for. I have been quoted by two auotbody shops and there is at least 12000 damage and 2- 2 month rental vehicle required. For the size of the company I have no idea why they just can't fix the damage they caused and pay for what they have damaged. I am not asking for anything but for them to pay for the damages and not go through my insurance.

    WTF is a "destination marketing fee?" Soooo shady to add fake hidden costs like this.
    Sean B.

    Overall the hotel is nice and lives up to Westin standards. The reason for the 3 stars is that they are adding fake hidden costs like a "destination marketing fee." Soooo shady to add crap like this to the bill to make the cost seem lower when booking.

    Angie V.

    This is a busy Westin in downtown Calgary with city views and an ideal location to walk to restaurants, shops and the nearby Bow river. They offer valet parking or self-park, which is an underground parking garage connected to the hotel. Just off the lobby, they have a Starbucks and also a restaurant and bar that stays open late. This hotel is large, but caters to airport employees and has contracts with numerous hockey teams so depending on when you visit, you may not get your first choice requests. I was most impressed with Faiz Habib, who helped check me in on Christmas Eve, and also some of the other employees we interacted with. They are kind, helpful and very cheerful. Due to the number of people in our party prior to arrival, we first requested 1 room with two double beds and a cot. We called nearly 2 months before arrival and were told they don't offer cots. Later, I came to find out that was untrue. However, we booked two connecting rooms with two double beds in each. When I arrived, Faiz explained he didn't have connecting rooms with two double beds in each room at the standard rates. He explained our options clearly and we made our choice and a cot was delivered to our room. The second time we stayed there, a week later, the hockey teams were also there, and although we put in our requests over 2 months ago, we were not so lucky to get two connecting rooms at the standard prices, instead they only had a suite room, which was very large with a patio and TV built into the bathroom mirror, connected to a standard room, which would cost extra. So, keep in mind, if you have complicated requests like we did, they may not be honored. Overall though, we enjoyed our stay here and would visit again.

    view of rooftops facing Eau Claire Marketplace
    Robert C.

    Solid high class business hotel in the heart of downtown Calgary. Stayed here on the very last night of our 9 day Canadian Rockies trip. Unlike where we stayed the previous 3 nights, at the 100 year old Fairmont Banff Springs and Fairmont Chateau Lake Louise, this was not an historic hotel, but a modern business hotel. 20 story skyscraper hotel with interior corridors. Calgary has long cold harsh winters, so no balconies, except for the corner suites for the fat cats! Our room on the 3rd floor faced the river, and away from the traffic on the streets below. We were too low to see the river, and had a close view of the building roofs of nearby buildings, hemmed in by even taller skyscrapers, marred by smoke from late summer forest fires. Two queen beds, with a large window, strong AC, multi prong electrical outlets right on the desk, 40+" flat screen HD cable TV, free and stable wifi, electronic safe, mini refrigerator, but no microwave. Expensive looking furniture, elegant floor fixtures and lamps. Spacious room, with dresser, counter space, night stands, sitting chair, daytime and blackout curtains, bath robes, deep bathtub. Large bathroom has 1970s sink countertop type, instead of granite. Very comfortable bed, easy to fall asleep, with minimal outside noise. Did not get a chance to use the indoor heated pool, nor the fitness center. Large lobby area to wait for rooms, business center to print out boarding tickets, multiple conference rooms, several pricey restaurants on ground floor -your business picks up the tab! Inexpensive $1.75 CAD soda machine on ground floor. Exemplary service by all uniformed hotel employees, who were approachable, friendly, knowledgeable, courteous, and went out of their way to be helpful, even to me in my T-shirt, shorts and sandals. Walked 4 blocks and 10 minutes to the Eau Claire Mall. The buffet breakfast was not part of our stay, so ate breakfast at Horton's across the street, lunch at the Spaghetti factory 3 blocks away, and dinner at Joey Eau Claire 4 blocks away. Walked a mile to Glenbow Museum. Wanted to see the Military Museums, but no easy transportation to get there, 4 miles away, taxi $26 CAD before tip. No Yelp in Calgary. Standard rooms run about $140 USD in low season October, but soar up to $432 USD during the Calgary Stampede in July. Interior pedestrian walkways connecting to other buildings across the street, handy in the long harsh snowy winters. Would stay here again, preferably during the international fireworks convention displays in late August, 2018. A 1pm checkout arranged in advance by our tour group, prior to our ride to the airport, so that we wouldn't get thrown out on the street at 11:01am!

    Todd H.

    What makes this Westin so special? The employees of course. They're very helpful, smiling and eager to help resolve issues. The hotel is in downtown Calgary, dining choice can be sparse during the weekends, so I just ate at the hotel. The food was excellent. Hotel is modern and rooms are very large. They have a large fitness facility and a pool. The Keg restaurant is connected to the hotel, but it is not operated by the hotel. This is a solid choice to stay in downtown Calgary.

    Denise W.

    Came here for a meeting in the Mayfair Hall. I have to say they have pretty good cookies. If you need to book a hall or a meeting room. Westin is a good choice. They served Pike Place Coffee. Nice and convenient location. The Meeting room was clean. Except chairs looks a bit oldschool.

    Jasmin M.

    I'be loved Westin not just bc of their most comfortable bed, but they're awesome consistency of great customer service. The rooms smells good and super clean, so kudos for the housekeeper. The amenities are superb. I asked if they have a microwave where I could heat up my food bc I just wasn't in the mood to go out right away bc I was just too tired since I woke at 3am that morning and needed a quick nap. They've came to my room and brought me a microwave. The hotel is centrally located to all of what you love. Food and shopping! China town is just right around the corner and Starbucks is right downstairs. Hotel has tunnels that connect to other buildings all the way to shopping and restaurants so you don't need to walk in the cold if it winter time or hot on summer time. Definitely staying back here again and highly recommended.

    Deluxe room. Pity about the two beds.

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    Page 1 of 2

    Review Highlights - The Westin Calgary

    The hotel is in downtown Calgary, dining choice can be sparse during the weekends, so I just ate at the hotel.

    Mentioned in 11 reviews

    Read more highlights

    Residence Inn by Marriott Calgary Downtown/Beltline District

    Residence Inn by Marriott Calgary Downtown/Beltline District

    (9 reviews)

    Had a wonderful stay at the Residence Inn Beltline location in Calgary. The room itself was very…read moreclean and comfortable which included a full kitchen, wonderful views and enough space to spread out and relax. The building also includes a nice gym, laundry room with a good number of washers and dryers, and even a first-come first-serve "office" room on the first floor which we ended up using for when we needed to take calls. Breakfast was included in the room rate and we really appreciated the quality and the options of what was available (from standard continental breakfast fare to waffle machines, eggs/bacon/sausage/tater totes, to oatmeal and congee). Coffee was not our favorite but the good news is there are plenty of wonderful cafe options outside the hotel. The hotel has both valet parking and self-parking options available. The self-parking option that is affiliated with the hotel is outdoor parking that is located a little distance away from the property. There is a second self-parking option (Indigo Neo) that is underground and part of the property but is not at all affiliated with the hotels. We chose the Indigo Neo option for convenience. Payment was license-plate based and managed online--the hotel staff were really great about emphasizing the need to remember to pay for the parking as Indigo Neo team are strict about ticketing those who don't pay. Service was 5+ stars. All of the team members from the front desk to the chef team and wait staff to the valet were all very kind, courteous and accommodating. The team was extremely proactive when they noticed that our in-room phone line had static and within minutes, maintenance was at our door. And when our trip had to be extended by one extra day due to an unexpected situation, the front desk team (Mercedes) was so patient and helpful in helping us navigate the situation and resolve it. At breakfast, I even heard the head chef agreeing to help a student sports team get breakfast and make it to their game on time by coming in earlier than usual. Amazing kindness by the whole team! Location is great with plenty of places to eat (pro-tip: Noble Pie is a block away and a must-try pizza spot) and shops that are walking distance away. Some blocks are rougher than others but nothing unexpected for a city. Great place for work or play. We look forward to staying here again on our next trip to Calgary!

    Clean and modern hotel that had everything we were looking for…read more I would warn folks coming in that house keeping is only every second day (you may be able to request more). Breakfast buffet was expansive and many options (food wasn't spectacular but that's what you get for included breakfast). Location wise it's convenient, however a fair notice that traveling south on fifth will wind you up in a pretty dicey neighborhood.

    Homewood Suites by Hilton Calgary Downtown - Guest room

    Homewood Suites by Hilton Calgary Downtown

    (11 reviews)

    $$

    This is a typical hotel, with a couple of odd quirks…read more It's physically attached to another hotel, making the elevators and entrances a bit confusing at first. But once you get the hang of it, not too bad. The other thing to note is the homeless population in the area. There are a lot. We were on a business trip and walked to a few places without being hassled, but you are going to see them. Just a fair warning, because again, we never had a problem. Other than that, the rooms are nice, with everything you would need if you were there for a long stay, including a kitchen with a full fridge and dishwasher. The bar has some good that was ok, nothing great and the service is slow. The only thing that was exceptional was the free breakfast, lots of options, including more of a dinner option like tikki masala or taco stuffs. A nice surprise and comfort!

    From the outside, this hotel looks nice and clean, but it's the details where they could improve…read more The underground parking lot was full so we parked in the surface lot across the street. Since it was the weekend, the rate was reasonable. At check-in, we were given free water bottles and our room was on the 9th floor. One of the elevators was out of order but the waits weren't long. I didn't know there was a restaurant so that was convenient for our dinner. That evening, we noticed that the bedsheet was coming off the bed and we tried to get it back on the corners but with no luck. The heater was blasting cold air. With these issues, we had someone come up. He explained the temperature control was missing a setting that would turn off the fan. He tried to put the bedding on but wasn't able to and said it was due to bedsheets shrinking in the wash. Should that get larger bedsheets to fit over the mattress? They moved us to another room which was better as the bedsheets didn't reveal the mattress. There was a sofa which was better for one person to watch TV. From the bed, the TV had to be turned and the position wasn't ideal for all viewpoints. We had a large fridge, stove top, cups, plates, and cutlery. The shower was nice but to turn it on, you would get splashed by the water so you may get a blast of cold water. Our room was above the train so if you are a light sleeper, bring earplugs. The gym was nice but two of the ellipticals' displays didn't work. The pool and hot tub also looked nice but the water in the hot tub wasn't very hot and just one jet that was powerful and the rest didn't seem to work. I also saw a large bug on the pool deck but luckily it did not join me in the hot tub. The hotel restaurant was ok. It was busy for one server so the service wasn't excellent. They have happy hour specials so we did get a discount off of our drinks. The location was convenient to walk to the Saddledome and there's a Superstore a block away.

    Hotel Arts - Poolside by Freestyle Social Club

    Hotel Arts

    (86 reviews)

    $$

    Very cool independent hotel with a nice covered pool area in the winter. Pool area was definitely…read moremuch warmer and higher humidity, to the delight of our guests and we wanted to have small group meetings in there rather than in the meeting room! Staff was attentive and the catered food from the kitchen was delicious. Lobby had plenty of seating but could get cold if the doors were left open for a long time. Room was spacious with comfortable linens and they got nice balcony (too cold to go outside in January). My bathroom even had a built-in TV in the mirror. First time seeing this in hotels! It's also walkable to downtown for food or being dropped off by taxi/Uber from the airport.

    Cute Boutique Hotel In Calgary. The room is clean and have a giant tub in the bathroom that fits a…read morelarge adult and 2 kids (1 yo and 2.5 years old). I'm obsessed with their invigor - mint shampoo and body wash by Skoah (a discontinued line but only available at partnered hotels). They also have free self parking lots underground and above ground surface lots. They are located close by Calgary Tower and are near plenty of restaurants and bars around the downtown area. H mart is only about 2 blocks over if you want Asian groceries. I also just read that they give complimentary bikes rentals on their website, which is amazing! The only con was that you have to reserve pool time and it's a $10 fee per person if you don't show up. It's a small pool and is just under 5 feet. They reserve a seating area for you, which is very nice but made it difficult to plan your day especially having 2 kids under 3yo.

    Delta Hotels Calgary Downtown - Exterior

    Delta Hotels Calgary Downtown

    (40 reviews)

    $$

    Beautiful pool with views of Calgary tower. Centrally located in downtown near Chinatown and bow…read moreriver. And its less than 10 min walk to Stephen Avenue. I stayed here with my significant other and we loved the hotel. It was perfect walking distance to everything and we were able to park the car for an entire week and not even use it. The pool is superb as it actually isn't busy and we had the pool to ourselves almost every day at some point. There is a hot tub with the best jets a small cold pool and a sauna. I loved the views of Calgary tower from the hot tub. Overall service was impeccable and the location really can't be beat in calgary. So many food options surround the place. And so many activities to explore too. I felt relatively safe as well when my partner was on business and I wandered around alone. Highly recommended for couples business trips and even solo traveller's

    Our stay was saved because of two outstanding employees, Rolanie and Rodrico at the front desk. We…read morearrived at Delta Calgary Downtown on September 11, 2025 for the start of a tour. We were told that our reservation had been canceled because our name was not on the final list for the tour. What happened next was far beyond simple service. Rolanie took our tour information, confirmed that we should have a room and went to work assigning us one. She was pleasant and helpful and assured us that the mixup would be corrected. Once we had a room, Rodrico checked that our bags would be picked up in the morning and he determined that the tour company was planning to drop my 80 year old brother-in-law at a different hotel than us. Rodrico got on the phone and made sure that we would all be at the same hotel in Banff. He then made several calls for us to make sure that the Tour company hadn't made any other mistakes. All through the confusing process, Rolanie and Rodrico assured us that we were in good hands and we felt that everything would be straightened out because of them. I don't know what we would have done if they hadn't gone above and beyond normal procedures and helped us. They are the kind of employees that make Delta Downtown Calgary hotel a superior place to stay.

    Sheraton Suites Calgary Eau Claire

    Sheraton Suites Calgary Eau Claire

    (56 reviews)

    $$$

    A great location in the city center of Calgary near Chinatown. Easy access to the major highways…read more Friendly front desk staff. Clean lobby area, just wish that they had a coffee/water station for guests. They have an attached restaurant for dining and a la carte room service. Parking is valet for $45 CAD a night but you can go and in out as much as you need throughout the day. Paid parking everywhere in downtown. We had an issue with the pull out bed and house keeping took care of it right away and was very apologetic the next day. The housekeeping staff are so nice and friendly. They have a nice pool and fitness area on the 2nd floor with a hot tub and a water slide. TV doesn't have very good selections for watching shows. The price for a night is ok and a little pricey for not much amenities like breakfast and parking.

    We visited Calgary for our anniversary and had an absolutely phenomenal stay here!! The room and…read moreclub lounge are awesome, everything is spotless, the food is lovely, and the staff went above and beyond to make our stay special! We splurged a little to get a club level corner executive since we were celebrating, but honestly it's so worth it for club access and the views. And if you consider what you'd spend on breakfast each day, it pretty much breaks even. Also the club had evening snacks too but it's such a huge spread with hot food - you could totally make a dinner out of it haha! They change up the items at each meal each day. And they have an awesome coffee machine that does all sorts of different coffees like lattes, mochas, cappuccinos and more. Everything is fresh and delicious. We had a 1-bedroom corner executive suite and it was amazing! The king bed was SO comfortable. We had gorgeous views of downtown from one side and lovely Prince's Island park from the other side. The room has a separate living room with wet bar, Keurig, fridge and microwave. The fridge is stocked with drinks and snacks for a charge. The bathroom is enormous and has an entrance from the living room AND the bedroom. It has a giant soaking bathtub and a separate small shower with excellent water pressure. They provide very nice toiletries as well. The location is also excellent- the Eau Claire area of Calgary is really nice and the whole of Calgary is so walkable. The hotel is right by the Bow River walk, Chinatown, and Prince's Island - so many walking trails and things to see and do. And their pool is just beautiful- lots of domed glass ceilings to take advantage of the downtown views. And they have a WATERSLIDE!!! There are no rules saying adults can't use it so you better believe I went down it haha! It's huge and it's fast and SO FUN!! Afterwards, be sure to relax in the hot tub bc the views are just phenomenal. We didn't have a car this trip so I'm not sure about the parking situation- I think they have valet. The lobby has a restaurant and hair salon. There are so many restaurants right out the door that we didn't eat in the hotel restaurant so I can't speak to it but it looked really nice. Every staff member we interacted with was incredibly kind and happy and helpful -they even had a beautiful plate of desserts and nice card waiting for us when we checked in to say Happy Anniversary! I just can't say enough good things about our stay. I highly recommend!!

    The Westin Calgary - hotels - Updated May 2026

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