I began using the wellness center through a Groupon my daughter gave me for my birthday. After one massage with Zuleida I was hooked! She is very professional and very good at her job! I signed up for the monthly massages (which are a great value) and have enjoyed every experience here. The front desk staff are so pleasant and helpful as well. I highly recommend the wellness center at London Square! read more

I don't know if I would've necessarily visited this center had it not been for a Groupon my husband purchased for me. I called for an appointment for my 60 minute massage and was pleasantly surprised that they accepted my Groupon on a Saturday. Upon arrival, I realized that this center offered things like Botox and other kinds of beauty and body treatments. Although it had a very spa-like smell, it didn't feel like one. There were products everywhere and the lighting was very cold and more medical than cozy. I went to use the restroom before my appointment began but both bathrooms were down for maintenance...what a bad one. The room where I had my massage was a little more lit up than I like for my massage, with that same cold feeling from the reception area. I know that this center is for overall wellness but I'd recommend catering each room to the service. Maybe dim the lighting for massage appointments. My masseuse was Maria. She was extremely kind and very personable. She got to know me and asked questions about my problem areas which led to conversations about our families. It was very nice to talk to her and it was a very comforting feeling; like speaking to someone you've known for years. You could tell that she was very skilled and knew just how to get the knots out which I very much needed and appreciated. When she was finished, she politely stepped out of the room and I noticed the time and saw that she shaved about 10 minutes off which was disappointing because I would've loved another 10 minutes of her incredible massage. I had no difficulties checking out; they quickly applied my Groupon deal, explained their services and handed me a brochure to look over if I was interested. Everyone was very kind and easy to work with. Overall, I was underwhelmed. Nothing stood out, but nothing was necessarily wrong either. My massage, although cut short, was very good and my masseuse was very skilled. I'm still on the fence on whether to come back, but for now I'm keeping the brochure in my purse as the prices were very doable! read more

Great place for facials, and med-spa treatments. I did the membership and had a positive experience.

I will never come back And i recommend everyone to please stay away from this place. Very displeased with everything, starting from the followup call to the scheduling, to being on time for my appt and there was no botox because it was put as a consultation... willing to pay for 50 units and there is no botox .... I work till 5pm and no sooner appt.... Today is 6/25 and this friday the only opening is at 1... i work ... I wasted gas .. and the previous time i came i was very upset with my results and no one told me to come back for a followup... very very displeased. read more

I have been going here for 10 years, getting massage and botox and prp treatments. Amparo does my massage and she is wonderful and very professional. The technician who does my botox is amazing as well. I would never go anywhere else. read more

This place was decent at first but falling apart The prices went up which isn't a problem but poor quality isn't okay. Rude staff isn't okay. You don't get a full hour of massages I'd say 35-40 and the massage therapist will complain the whole time and talk your ears off. Not worth it read more

The Wellness Center - Nice waiting area with great products on display as you can also sample the products. Great first time experience - Medical Spas Near Me - Miami, Florida

Amparo was the best massage therapist I have ever had! She took all my stress and pain away and I promise you she has the kindest heart beyond compare! I love her! And I don't even know her!!! read more

I came here with a Groupon special for a Mother's Day gift for my mom and myself. The facility is kept clean, the receptionist is nice and helpful. I really enjoyed the place is kept quiet, but what I do not like is that once you're inside the room to have your facial and massage the temperature is warm and the soothing music is too low. Those are the only 2 things I would change to make it a 5. The room temperature need to be cooler and soothing music a tad higher. Both the lady that did my Swedish Massage and facial were very efficient and nice. The Groupon deal was wonderful about $90 for both 50 minute deep cleaning facial and 50 minute Swedish Massage. The parking lot is busy, but they have plenty of spaces. I can see myself going back for another massage and facial. read more

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I've been coming here for a few years, always great service. I recently joined the membership plan and it's great - I look forward to my services each month. read more

I've been a loyal member for years and I've been so happy with my facials at the wellness center. My go to esthetician is Alcira!! She's the best for deep extractions!! The prices are reasonable and the services they offer are great! Would highly recommend!! read more

It is an okay place. I've come a few times because of the distance from home, however, the young lady in the front barely acknowledges the clients. This last visit I waited over an hour for my treatment and never once did she address me to inform let me know how much longer I'd have to wait. I left very disappointed due to the very long wait. I usually come in and wait twenty minutes. This time I was late heading back to work. I hope that if I have to come back here again they do take into consideration that we pay for a service which is scheduled at a specific time and the client's time should be respected. read more

I have been a member for 4 years at the Wellness Center of London Square in Miami, Florida. The staff and the massage and facial therapist are very professional and friendly. They have not disappointed me yet. read more

STAY AWAY!!!!! I originally came here because I got a Groupon. I got talked into a membership because it seemed like a good deal. You could get massages, pay an extra fee and do facials or transfer the service to someone else. Long story short: these people are thieves. Even after you've canceled they continue to charge your card month after month. My membership was for six months and because I lost my debit card and they didn't have my new one on file I apparently had a balance. I paid for six months, and only went three times and transferred two to my mom, therefore there is one massage left. I have all of the times I have charged screenshot from my bank and THEY REFUSE TO GIVE ME A SERVICE THAT I PAID FOR. Khalil is an amazing therapist but these people so unprofessional and truly a disgrace denying someone for something they paid for!! Shameful! DO NOT COME HERE UNLESS YOU WANT YOUR MONEY TO BE STOLEN!!!!!! read more

Wanted a massage and was searching thru my living social act and groupon and stumbled on this place that was right across from my job. I called them and they told me that first massage for 60 minute was $29. What a deal!!! They just had a cancellation and it was on a Saturday at 10am but, that it was a male masseuse. I appreciated that they asked me because sometimes clients could be uncomfortable with that and i didnt mind at all. When i got there they had me choose for an extra $3 or $5 aromatherapy (optional). I choose a eucalyptus that was $3. Not worth it thou. The therapist was awesome and asked for my worry spots and what i was comfortable with. My massage was great and then was sent back to the lobby where they offer monthly packets where you can come for services. Overall a good spot. read more

The Wellness Center - Prices - Medical Spas Near Me - Miami, Florida

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GREAT CUSTOMER SERVICE! Today's appointment did not start off on the right track, but was quickly rectified. I would like to thank Brittany for resolving an unfortunate scheduling/ miscommunication, situation. Brittany's quick thinking and professionalism helped make a wonderful spa experience. read more

Hola ayer se terminaba una promoción de botox por el dia de las madres, fui y orimero te piden una tarjeta de credito porq sino vas te aplican $50, es la primera vez q escucho eso, debi hacer caso solo a ese pequeño detalle el hecho es q no puse ninguna tarjeta y llegue te hacen llenar la info y te pasan no tomaron fotos del antes y las solicite en fin para hacerles corto el cuento resulte pagando mas, por q segun la dra necesitqba 6 unidades mas q no entraban dentto del especial de madres amigas ni senti ni cosquillas cuando la supuesta dra lo puso, llevo dos dias y ni cosquillas, ya se q el resultado final se ve en una semana pero por mi experiencia yo noto algo de tension al otro dia, la verdad no me gusto ni lo de la tarjeta ni las 6 unidades mas q necesitaba. comentare en una semana si es q veo algun cambio pero no lo recomiendo y no me gusto la forma de engañarlo a uno. read more

I've been a member for several years now. Great service and friendly staff. Highly recommend.

Treated myself to another Greta massage by Nayo. Leaving feeling super relaxed. thank you!

First and foremost, the ONLY reason this place is getting 1 star from me is because on one or two occasions I have lucked out with a decent therapist, and I don't think they should be penalized. Now here goes: I WAS a member of this spa (if you would call it that). Every single time I would call to book, they were "booked" for weeks ahead. They suggested that I book my appts far in advance. I explained that my work schedule differs from one week to the next, so that would be impossible for me. I mean, I have had Spa services at The MayFair, Trump Resort, Massage Envy, etc., and I never had to book WEEKS in advance. I decided to cancel my membership when I had 3 months (out of a 1 yr membership) remaining. HOWEVER, I felt that it was only right for me to try and use the massages I had accumulated and not yet used. They said if I cancel I forfeit the massages I had left over. Soooo I cancelled the debit card that was linked to my monthly membership and went in for a massage. I started receiving phone calls from an attorney for my remaining balance of roughly $150.00. SERIOUSLY? Where do you find an attorney to take over a case where the balance is $150.00?! LOL. (sorry, just had to). Here is my question....If they are TOO BUSY for their members, why are they promoting on Groupon, Living Social, and even handing out street flyers for new clients? Aren't they too busy with the ones they have? This place always gave me a weird feeling, regardless. STAY AWAY! I would recommend Massage Envy or Hot Stone Massage in Town & Country better. read more

I will never go back. I had four sessions of spider veins injections and it looks the same. They are a rip off. I would never do anything at that place read more

En mi experiencia fue un engano . pague bien caro no hizo efecto el botox, y volvi a que me lo corrigieran y volvieron a cobrar unidades que usaron y eso no me correspondia ami, me hicieron un tratamiento en las piernas para las aranitas vasculares y tampoco me funciono son unos usureros no los recomiendo irresposables. Enganandonos con ofertas que no son reales cobrando sin darles autorizacion. read more

Ripoff Fraud Worse masseuse Had originally signed up for a membership Never signed contract Called to cancel and was told was under a contract called back and was rudely told it cannot be canceled and that the owner is not in place . When I said I would show up with police , owner immediately called to terminate contract PLEASE STOP DECEIVING PEOPLE AND BE TRANSPARENT . DONT SAY VERBALLY IT CAN BE TERMINATED AT ANY TIME WHEN YOUR INTENTIONS ARE OTHERS . Typical Miami based company where defrauding customers is the norm read more

I like getting my body pampered, I've been to fancy spas like Fountainebleau, as well as $20/hr massage in LA, and find good and bad ones at both end of the spectrum. At this place, the staff is nice enough but the skill is really mediocre. What I hate is how they just leave the ceiling with the typical white panels and fluorescent light you see in offices. The glaring light was most unpleasant to my eyes and they did not offer me any cover. Whoever designed this place had no clue what a good spa experience should be like. I went there because of a great groupon deal, but I won't be back. read more

Great customer service, love coming here for my massages! Great massage therapist & times available!

Great experience! The staff is super friendly and very approachable. The services are very affordable. And let's face it, we could all use a little pampering. This definitely the place to go for some "me-time" I'm hooked!!! read more

Very caring and professional service. Deep pore cleansing with Nancy. Staff is very nice, place is very clean.

I get facials with Alcira and her facials are the best!!! I have been coming here consistently for the past 5 years. Alcira has taken care of my acne-prone skin for the past 5 years and she has blessed me so. I highly recommend Alcira as she gives the best facials!! read more

The wellness center is my go to for massages and facials. As a member, the pricing cannot be beat. Nayi is my massage therapist and she knows what she's doing. I exercise often, so I do sport and deep tissue massages with her and I always leave feeling relieved and alleviated. Nancy is my facialist. She understand my skins need and doesn't try to have me do treatments that won't benefit me. She always recommends the best products for my skin also. Parsley for my mild rosacea has been life changing! read more

Extremely happy! Best place for botox and fillers. Affordable, not a long wait, clean, and nice people. Well over 6 months after Dysport and still don't need a retouch. Of course, everyone will metabolize​ ​injectables differently. I was very scared to get undereye fillers done for puffiness, but it worked instantly and I only need a little minor touch up now, 6 months later. Fillers were great, did have to take pain meds the first two days, but that happens. Thankfully, I don't metabolize fillers quickly. Still going strong. Looks like a lot of the negative reviews are on massages. I've never had one there. I do want to go back for PRP vampire facial and the vitamin iv infusion. Will report back. read more

If you want to look out of this world like me, book your appointment at The Wellness Center of London Square today! #bigdipperonmyface Check out the picture! (they're horrible, if you didn't catch my gist) read more

The Wellness Center - If you want to look out of this world like me, book your appointment at The Wellness Center of London Square today! #bigdipperonmyface - Medical Spas Near Me - Miami, Florida

Just had my deep tissue massage & microdermabrasion facial peel and feel like a new woman!!! When you get a massage get the eucalyptus aromatherapy it just takes the whole experience over the top. The place is always clean smells very nice, but the chair cushions on the waiting area are stained which makes me not want to sit. I usually stay standing waiting for my technician to get me. Overall very happy with my appointment read more

Save your money! Do NOT go here to get any sort of lip filler or Botox! The doctor has no idea what he's doing or what beauty is. I brought in a photo told him and his assistant what I wanted. What happened afterwards was a nightmare. He started to give me the lips HE wanted. He kept saying mas aquí para darle un poquito. He injected the center of my upper lips a total of 7-8 times creating BALLS of filler even after I told him to stop and that that's not at all what I asked for but he kept saying it was beautifu. all he did was give me un proportionate and horribly distorted lips. I went back to try and fix this and he was upset and began to defend himself. This mad should never ever be allowed to touch a woman's face ever again! I still can not fix my lips after what he did. Worst of all.. they refused to give me my money back or attempt to at least dissolve what they did. They ruined my lips read more

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Buyer be aware! This place is a scam. I had dysport done and paid over $400 for 3 areas. I was promised results for that area. I returned for follow up and left there bruised up, and with only minor improvement. I made yet another appointment because I had paid $400 and was told me that If i wanted more I had to pay for another treatment. They promised results for the areas I purchased and then just tried to sell me more and other fillers at that point. Also be aware physician assistant doesn't not know what she is doing and the possible (owner) is a medical assistant that does procedures and makes all the final choices. They seem very nice and promise you the world but really don't know what they are doing and they come in with syringes prepared so you don't know what you are getting. Btw I have been doing Botox, Dysport and fillers for about 10 years and have never encountered this. I also had a few bruises and some that were not in an area that Dysport should have been injected. You may think you are saving money but you are not! read more

This place is a nightmare thank goodness I didn't have any services done here. I went in for a retouch of my Botox after being soaked from the rain and waiting an hour, I walk inside the room and it's dirty dingy rips on the seats trash is full the non English speaking "nurse practitioner" that went to school in Cuba asks me what I want. When I tell her she yells "QUE???" Has no experience no idea what I'm saying so I walked out. The manager tried to make up some excuse but the reality is this place is super sketchy stay away read more

Be very careful with the new staff and the new owners here. Its not the same they say one thing and charge something else. I went in with a special and then went back for a touch up..WHAT the follow up was more than the special. so they real you in with a special and then they over charge after. Dont know how long this review will stay but Watch out never again. read more

The administration of this place is horrible! My husband & I specifically requested female therapists, and at the day of the massage, they switched us for one male & one female therapist. Apparently, the lady that took our appt forgot to write in notes, that we prefer female therapist. We would've walked out, but we had a Groupon & already wasted our time to come to our appt on our day off. In addition, The lady in the front gave my husband an aromatherapy tube & told him "here is something for ur troubles, it's on us", which was included in our Groupon. We wouldn't return! It's sad cause I would've loved to get their membership. read more

So far, so good! I'm truly enjoying my experiences at this location! Very accommodating staff!

This is a horrible business first off Rebecca Had made a comment to the receptionist to let her know when someone beautiful walks in because all of the clients that she's been taking pictures for her marketing are ugly. Not only that is an issue but the way they treat their employees is absolutely horrible none of the females know what they're doing and they are absolutely on organized 100% I do not recommend going there especially for lip injection both employees had been doing their lip injection and honest to God they look horrible so please ladies avoid this place as much as possible. read more

The first appointment was okay. I got a 6 month prepaid membership to do facials. For what I pay I think the least they can do is call to confirm or cancel my appointment as any*** other spa does. I recently had to change my phone and lost my booking information with my calendar. --They never confirmed my appointment but I got the quickest $20 fee for an appointment I NEVER confirmed. I called -- (they ALWAYS leave me on hold... one time I had to hand up and call AGAIN****) I asked for a courtesy refund on the fee--- & they have to "check and see if this is possible" and as I cancelled my monthly membership, I was told I would receive an email with my cancelation information as well as the treatments I had left. Still no email & what is worst, I have to waste more of my time to call again, request my refund, ask for an appointment and thanks to their horrible customer service-- I have to write down**** my appointments. in 2020 I have to write down my own appointments --- But they charge 2020 prices. I will finish my treatment but I really don't recommend this place at all. read more

First time coming here used a Groupon deal for one hour massage. My appointment was at 10 am. but they suggested to be there a few minutes earlier to fill out a form. I showed up at 9:20am. The door was locked, I called no one answers. The hours outside the door said they open at 9:00am. Finally a girl comes at 9:45am and opens the door with a key. Mind you, I'm outside waiting and she goes in and leaves me outside, I go in myself doesn't even greet me at all. Finally a few mins later asked me if I have an appointment. Really?? Really bad service! They need to replace the receptionist or give them a training on how to treat costumers. I did not feel welcomed at all. Also I noticed as I was waiting the phone, kept ringing and they don't answer it. That explains the times I tried calling and no answer. However, Justeen did an incredible job with my massage. She was nice and made me feel relaxed! I feel bad that she works in this location. read more