I would highly recommend Chay, Laura, and Chris. Not only are they extremely easy going, but they are a blast to be with. They seem to have that perfect mix of taking control in the areas where you don't have time (or clearly need help) and letting you "take the driver's seat" when it makes sense.
We booked them for the complete package (Something New-Day of Beck & Call Service), and they helped us immensely throughout the whole process. The team was very accessible and helped us with even the most insignificant of issues. We have even called in the middle of the night. Chay and Laura were always flexible to my work schedule. They were even able to meet me within my home on numerous occasions.
As for finding vendors, setting up appts, etc., Chay has provided a range of vendors for all elements of the wedding, automatically sets up any appt that she is also going to attend, and will set up appts with vendors for us alone if we need her to (I have found that it is easier to set these up myself since I can nail my fiancée down to get his schedule). She reads and modifies all contracts -- negotiating (or attempting) where appropriate.
I can't recommend them highly enough. I think The Wedding Runners not only being planners but personal concierges assist you with the perfect mix to claim your nerve's and make it look like you are on top of your game to all of your family, friends and guest. read more