I had Susan groom my Bolognese dog, who had some severe matting. Since it's winter, I wanted to keep his coat as long as possible, though I knew that might not be realistic. I expected either a much shorter cut or to have a fair amount of matting left to deal with myself. We discussed the matting issue before she began, and she told me, as I expected, that some matting couldn't be addressed. I was fine with that. When I picked him up, I was so surprised at the job she did. I tend to have high standards and am often disappointed with work done by others, but Susan exceeded my expectations. I had been prepared to accept a longer coat with some matting left, but she went above and beyond. His fur was much longer than I had hoped, and while a few small mats remained, they were insignificant. Susan did an amazing job balancing coat length while addressing the matting, and I couldn't be happier. David read more

I'm a little jealous of Susan. You see, she's my dog's favorite human. I'm not really sure how that is, because before Susan, I distinctly remember heaving my full body weight against my 65-lb wet and soapy German shepherd to keep her in the shower. Try a peanut butter lick mat, you say? Nope, my dog would snatch it off the wall and dart away, four legs splaying out across the tile. And even though I started introducing my girl to nail clippers at 9 weeks old, she just wasn't having it, at least not from me. But Susan? My dog loooooooves Susan. She bounces into that grooming truck like it's a beef rib jump house. And I get to sit quietly on my couch, answering e-mails and waiting for my clean, groomed, and happy girl to trot back inside. I don't know how Susan does it, but I don't have to, and that's what I love. Grooming is one less thing for me to have to deal with and figure out. And I don't have to drop my dog off somewhere that she'll be crated most of the day with barking dogs and a revolving door of groomers. Susan has always been prompt, efficient, confirms appointments a couple days before, and tells me when she's on her way. If you need a groomer, this is definitely the one to call. read more

Did a wonderful job with our doodles and schnauzer! Very sweet and friendly. The dogs loved her.

My boys instantly loved Susan. She is great with animals and does a fantastic job. Highly recommend!

Susan was amazing with my wife's sassy Shih Tzu. Molly tends to like only my wife, but she warmed right up to Susan. We were more than pleased with the end result and found Susan's services both exceptionally professional and convenient read more

The Washed Paw - Pet Groomers Near Me

We used Susan while our Sasha was alive-5 years later we just had Susan do our little Regan! Can't say enough good about The Washed Paw! She is professional and always on time and our puppy loved her! read more

The Washed Paw - Pet Groomers Near Me

After moving to austin we did not have a groomer to go to and my two dogs needed grooming badly, Susan was at are neighbors house and we ran across the street with one of are dogs to see if she can trim his nails and she did with no problem at all on the spot, a few weeks later we called to get are other dog shaved/groomed and she did amazing with him and he is usually skittish around people but he loved her! I would not go to anyone else in the austin area. Thankyou again! read more

The Washed Paw - Shaved/nails trimmed/ bathed - Pet Groomers Near Me

All around excellence! Our dog LOVED her grooming treatment, which was literally ten steps from the front door!!!

Susan is AMAZING! Her mobile pet grooming business is so awesome. She is great with every one of my dogs, and I look forward to seeing her each time she comes. Such a cool service! read more

This is a WONDERFUL service & Susan is great! We have 2 Shelties that had not gone to the groomer in about a year and she did a terrific job with them, despite their bad matting issues. I appreciate that she took a little extra time with each of them in the beginning to get them comfortable with her. It was great for our dogs that typically get nervous around all of the other loud barking & typical commotion that takes place at a standard Groomers. They look fantastic & were so happy with their experience, that we'll be back! read more

I cannot speak highly enough about Susan and her amazing mobile pet grooming service. I have a wonderful German Shepherd named Kosmo who has been an enormous problem as far as getting him groomed without freaking out. I even have a family member who is a professional groomer and could not handle him. We tried The washed paw and Susan came out and immediately my precious German Shepherd fell in love with her. Nobody could ever trim his nails without total disaster believe it or not when her vehicle pulls up he gets so excited as she is his best friend on the planet!! I could not recommend Susan and her wonderful service more, she is the best!! read more

The Washed Paw - Kosmo loves Susan and The Washed Paw!! - Pet Groomers Near Me

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Susan is the best! We just love that she's able to do everything here at the house-don't need to go to a shop. She's so great w the dogs and they just love her! We have referred her to lots of our friends and they have been happy w her service too...thanks Susan for making my life a little easier read more

Loved Susan and the cut she did for us! Our little girl is an old girl and gets nervous in the car, so we looked for groomers to come to us. Susan was amazing! She came in and met Ginger first to make sure she would be comfortable with her, since it was her first meeting, then she took her to the truck and gave her a bath and cut, brought her back in after she was done. I would highly recommend the washed paw! I set up another appointment when she was here! We found our mobile groomer. read more

I should have read reviews before my gf had her come to my house to get her cat washed and nails clipped. The cat who is actually friendly with strangers, was terrified and hiding in the corner of the trailer. She told my gf it's not going to work, didn't even make an attempt to wash the cat after strapping her in. Now the cat has a pinched nerve in the tail and can't move the tail. Then she demanded $10 for driving to our house on a service she couldn't even provide. She looked like a drug addict and is not professional and her website is false advertisement. AVOID HER! read more

Susan is awesome. My Madi loves her too. She always sends me a reminder text a day or two before my appointment, which is totally helpful especially for me :-) She is compassionate and an animal lover which comes through on the way she loves on my Madi. You can tell she loves what she does. I would totally recommend her to my friends. read more

I highly recommend Susan for your pet grooming needs. She is very professional, patient and kind. We contacted her to groom our very 15 year old Retriever who can no longer travel. Susan was generous with her time and so gentle with the dog. I could not have asked for a better person to take care of our aging dog. She took the time to explain everything that she was doing in order to honor our grooming requests. Our Maine Coon cat also received a lions cut from Susan; the cat is friendly but not easy to groom! Susan did a fantastic job! read more

Very rude, I called to inquire information and was told that she would not be able to come in around my area. Are you kidding me???

Just want to update you on my groomer Susan and her service. I still use her every 8 weeks. She is always on time and does a perfect job. I would never trust anti e els to care for my Hobie!! read more

Same as Myra... How do you service 2 miles from my house but not at my house? She wasted half my day having me contact her only to then not service the area. read more

Simply the best! We've used Washed paw since 2009. Susan is always professional, very affordable, punctual, but most importantly, compassionate & loving with our dog, who's now 11 years old. He is so excited when The Washed Paw van pulls up outside our curb. Super convenient!!! read more

I can't tell you how much we LOVE Susan! She has been our 3 Cockapoos groomer for over 5 years now & we have ZERO complaints! In fact, she grooms most of our neighbor's dogs & I have never heard of any unfavorable comments! She contacts me if there is any changes to her arrival time & has NEVER been a no-show! I recommend her to all my friends & know her to be trustworthy & a benevolent person! What I really love about her service is that she grooms my dogs without needing to be in cages waiting their turn like grooming centers, as she finishes each one she brings them back inside our house, it's so less stressful for my pampered pups! read more

The Washed Paw is great!! Susan has been taking such good care of my huskies for years & they LOVE her! She is professional & her business is top notch. I had used other mobile groomers before her & was disgusted at the lack of quality & lack of compassion in them. I was so thankful when I found her. You couldn't ask for better care for your furry family members! HIGHLY RECOMMENDED!!! read more

Well yeah, she was kind of rude, maybe just straight forward but comes off as rude. I was trying to get someone to come to groom my 80 year old mothers small dog. She lives in Anaheim. I was told she couldn't come to my area even though Anaheim was listed on her website. I guess not all parts of Anaheim are good enough for her. I give 2 starts because she was very fast to get back to me. read more

We have been with Susan now for almost a year and have no complaints. She always does a good job on my cats and I think my female "Ally" has come to enjoy her salon day read more

Used The Washed Paw for the first time on Wednesday for my cat. Susan did an excellent job and I would highly recommend her. She was also much more reasonable than my previous mobile groomer. I will be calling her again. read more

When I had my baby three months ago, I was wondering how I could get my dog groomed since I wasn't really able to leave the house as often. That's when I saw The Washed Paw trailer in my neighborhood. It was perfect to have a mobile groomer in the area. Susan has been coming every two weeks to bathe my bulldog and she is wonderful! Susan is also very flexible with scheduling. My dog is always so clean and happy. This is such a fantastic and convenient service. read more

Not too happy with the response. Was told that she was too busy and not taking any new clients. Maybe this should be posted on the website so people don't bother to call. read more

I contacted Susan to ask if she was able to come to my home in North Orange Coutny to groom my 17 year old cat who is, unfortunately, unable to travel to her usual groomer any longer. I received a response, which should've been my first red flag, where Susan let me know that North OC was a "bit far for her", even though her website boasts that she serves all of Orange County. I did explain in my email of my cat's issues and my concerns etc., and she did offer to come help me out. When she arrived at my home, I told her exactly what I needed. My poor kitty needed her nails trimmed, a good wash and dematting, and very good trim of her long haired coat all over (and specified NO lion cut)and her belly trimmed way down, and ears and teeth cleaned. She said it would only take about 30minutes to groom my cat, which should've been my second red flag. About 45 minutes later, I was handed my cat, who was literally soaking wet and shivering. Susan's excuse was that she didn't want to traumatize my sick 17 year old cat by drying her. Instead she thought it best to give her back to me dripping water from her head to her hind legs, and shivering like crazy. I begrudgingly paid the lady ($20 over her advertised price, I guess she had to add more for servicing "all of orange county" that is farther away from wherever she has her regular clients) and couldn't get her out of my home quick enough. My cat, unfortunately, did not fare too well at the hands of this horrible "cat groomer". I wrapped my cat in warm blankets and tried to get her dry and calm. . As if this were not enough, once my cat did dry, I had the pleasure of discovering what else this "groomer" charged me for that she didn't actually do. So she shaved my cats belly, then apparently took a chunk of hair out of her back , and that was about it as far giving my cat a good trim as I had requested. She did not trim any of my cats hair at all, her coat was just as long as it was when I entrusted her with this lady. It was such a horrifying experience. My poor kitty did end up quite ill, and thankfully pulled through!!! MY WARNING IS TO ALL OF YOU WITH CATS, DO NOT TRUST THIS WOMAN!!! I can't speak for what she does to other animals, but anyone who thinks leaving a 17 year old cat with bad health wet and untrimmed and shivering , cannot have much experience with cats. read more