I had a terrible experience with this mobile grooming service. They claim to service downtown…read moreAustin, but clearly don't know how to navigate or park in the area. Before the appointment, I gave clear instructions to park behind my apartment and even confirmed with my building that they were allowed to stay for up to two hours. Despite this, they repeatedly called and texted me confused about where to park, sending photos of signs that said "no parking." I reassured them multiple times that they had clearance and there would be no issue. After coordinating everything, I carried my 18-pound cat down 18 floors to meet them in the back alley--only to find that they had left. They then told me they refused to proceed due to the "risk" of getting fined. I was left standing in an alley holding my cat while juggling calls from multiple numbers trying to coordinate between dispatch and the groomers. I even offered to meet them at a nearby parking garage if that made them more comfortable, but they refused. If you advertise service in downtown Austin, you should be prepared to handle the realities of parking in that area. This was a complete waste of time and incredibly frustrating. I would not recommend this company.

They were so easy to work with and did great! I got the full grooming service for my big ol lab/pit…read moremix baby and he's usually so scared of water but they seemed to have handled him well! He came out smelling so nice and looking great. Other groomers I've dealt with in the past had a hard time with him because of his fears with water and he'd come back to me looking exactly the same. But not here! I recommend them for your pups and would use their service again in the future.

TL;DR You can trust Hair O' The Dog Salon with your precious fur baby. They are seriously awesome!…read more We got our darling little chunky monkey, Yeti, on July 11th, and he immediately changed our world forever! He's a now utterly precious almost six month old Havanese (which is the sturdiest of the toy breeds, by the way), and, about a month ago, we knew that we needed to shop around for the perfect groomer for our little guy! We read that puppies with high maintenance grooming needs should be brought to the groomer very young to start getting socialized to the whole experience, so we started checking out different spots to find the one that we most trusted to begin this process with. Hubby and I, of course, scoured the Yelp reviews and began investigating the various highly-rated places around us in North Austin. We brought our then five pound baby along for the ride, and it wasn't until we stepped into Hair O' The Dog Grooming Salon that we knew, without a single solitary doubt, that this was the one! It was just the way that they lovingly grabbed him out of my arms and started showering him with kisses and cuddles! Everyone else had been so cold and matter of fact, but the ladies here were just so warm and enthusiastic, and Yeti was a happy little wiggle butt in all of their arms. Love at first sight, all the way around! They knew exactly what was needed, and they offered me a white board and marker to make communication with them a breeze! We scheduled his first puppy experience for that next Saturday at 9:30am, and they showed me the large kennel on the floor right by the action where they would let Yeti observe from at first. They encouraged me to bring his blankets, treats, and toys to deck out his space, so you know that I totally did! He came out of that first experience (just some very gentle maintenance grooming) so buttoned up and, most importantly, happy as a clam! They even sent me a picture of him in a zombie apocalypse, which was too adorable (see my pics). I threw it right up on social media, naturally! They then scheduled his first real cut for the next month, which is today, so here we are at home waiting for our little dumpling to be ready. The awesome ladies over there have been communicating regularly, and they just sent me his before picture! This review has already gotten ridiculously long, so I'll just leave you with this: I have zero nerves or fears about our precious puppy being in their hands right now, and that is HUGE. The energy there is beautiful, and this is one of those places that I would happily give more than five stars to, if I could! I'll pop the after pictures up when we get him. Thanks for reading, y'all, and run, don't walk, to Hair O' The Dog Salon, if you're in need of a grooming spot that seriously goes above and beyond and honestly makes you and your pup feel like family. HIGHLY recommend!

This is the only place we are bringing our dogs to be groomed. My German Shepherd/Husky mix sheds…read more(a lot is an understatement) and he hates being brushed. He always loved the groomers here and he comes back energetic like a weight is lifted off of him. When I moved to South Austin I tried a couple other groomers closer to me but didn't realize they used clippers and weren't doing a thorough job so his double coat got very compacted. We returned to this groomer and he is back to his old self. They did an amazing job deshedding him, got his fur feeling soft and fluffy again, and answered all my questions over text. It is so worth the drive and we don't intend to bring our dogs anywhere else again.

They always do a wonderful job with my puppy. She is always safe and well looked after. They…read morecommunicate effectively and efficiently and I'm so incredibly impressed with their work every time. The attention to detail is always outstanding

Hands Down the Best Groomer Ever!…read more I can't say enough good things about this groomer! If your pup is nervous or has had bad grooming experiences in the past, this is the person you need. She has a true gift with dogs--patient, gentle, and incredibly intuitive. What felt impossible with my anxious dog became a total success in her care. She doesn't just groom--she connects, making your pet feel safe and comfortable. The results speak for themselves, and so does the wagging tail! On top of that, her pricing is more than fair, and her customer service is unmatched. She treats you and your pet like family from start to finish. I honestly wouldn't go anywhere else. Highly, highly recommended!

We could not be more satisfied! Kayla is an amazing groomer. She took the time to take great care…read moreof our dog, he seemed to really like her! Kayla is a great communicator and I have absolutely zero complaints about our experience with Furry Land. 10/10, will be using Kayla and this service again in the future.

I wish I could give negative stars. This has been super aggravating and ruined my morning. I…read morerearranged my entire work schedule to be home and canceled work calls so I would be available to hand my cat over for his appointment. I was told 7 mins before his appt that they were running an hr late since previous appointments needed more time and that caused our appt to be pushed back. How's that my problem? They should've allotted the proper time. What's insane is the company requires 48 hrs notice to reschedule or cancel, or you'll be charged but they don't grant you the same courtesy.(also must have your card on file) Insane. I'm actually quite mad. I canceled. I better not be charged a cancelation fee or this will be an immediate dispute w my credit card company. I've attached a screenshot of the lame text I received 7 mins before my scheduled appt. After reading other reviews, this seems to be a reoccurring issue with the same groomer, Kayla. Since reading other reviews, I'm grateful to have canceled this appt after reading reviews of them leaving cats and pups with bloody paws and being returned wet. Do yourself a favor and do not make an appt with this company. Find someone else who is reliable.

Today was our second grooming with Devin and my pups absolutely adore him. They are both very…read morerelaxed when he takes them to van. Super friendly and very professional. We feel blessed to have found such a great company. They absolutely love animals.

Dash is a very nervous dog (chihuahua/schnauzer mutt), but we have been so happy with the groomer's…read moregentle nature and patience with him. I love that they are available at Cedar Park Bark Park, taking the trauma out of going to a groomer, which he isn't good with. Highly recommend popping in next time you see them at your local Bark Park!

I have been getting my goldens groomed by them forever. They always come back looking cute and…read moresmelling great.

Every month our papillon gets her spa day. She goes in looking like a fed gremlin and comes out…read morelooking like a show dog. Lance does it again!

Excellent service, groomer follow instructions and the dogs were very happy and handsomeread more

She did a great job and took care of our boy all by himself. He didn't have to wait in a kennel,…read morewhich is why my wife usually refuses to take him to the groomer. Junior looked good and happy when we picked him up, which are the most important things!

I had a bad experience with a mobile groomer (nothing traumatic, just gave my puppy a crappy,…read morechoppy haircut) and I've been *so* much happier with Sydney's work--Ruby looks adorable every time she comes home, even when she's got 3 legs shaved from a recent hospital stay... Ruby is a fearful little chihuahua/poodle mix and always nervous around strangers (and sometimes... not strangers... she's cute, not smart) but last time I took her in, she was so excited to see Sydney, she did her "I'm sitting please pick me up!" which is always great to see. Easy to get appointments, very communicative about what you want done--best groomer experience ever.