I like doing business with them because they have a great website, free pick up service, reasonable prices, good quality products Staff this competent and knowledgeable The store is clean and well organized Have a very good selection of products, very good knowledge base to access This business has truly helped me improve my health, my well-being etc. Today I went to buy some vitamins and the staff member recognized me and reminded me of an online order that I placed and forgotten about, that explains my rare five star score read more

Good vitamins and nice staff. Would be a full time costumer if I was closer to the store. read more

The Vitamin Shoppe - Had great lighting and staff. - Vitamins & Supplements Near Me - Syracuse, New York

Like another reviewer, this location is not why I am looking to write a review. Their online ordering is really a problem. Multiple times over the course of the last few years and more frequent in the last few months, I place an order online and then a few days later, I receive an email stating the item is not available. Don't get me wrong, they refund my credit card, so that's not an issue. My issue is that if they are out of stock, why is it still listed online!? I just received another email that an item is out of stock and I just checked and it still up on their website, as if they have it and someone could order it! Maybe offer the option of a backorder and it will ship when they restock OR a refund. I would choose the backorder, most of the time. It is making me question if I should continue ordering from them. read more

So not exactly sure why anyone has had a poor experience here. It seems like every single time I come here I always get excellent service. They always ask me what I need and always know exactly where to find it too! They also often times have really great deals and discounts. They pretty much have all brands of products that you are looking for when it comes to living a healthier lifestyle. For me, I usually buy all of my quest stuff here. They have a massive selection that truly dwarfs any normal grocery store. They also have all kinds of good stuff for the Keto diet. The only issue I have is that when you sign up for their loyalty program, they harass the living heck out of you via email. I eventually had to unsubscribe because I didn't want an email every other day. Other than that, great place! read more

I don't know how this store doesn't have 5 stars on yelp. I walked in just to buy some pre workout and I got talking with the assistant manager I'm pretty sure his name was rick, and he gave me a half of a tub of another flavor for free. Awesome people and great supplement brands, and not to mention they're not trying to sell you garage you don't need like at gnc, they let me be until I asked for help. I'll Never shop at gnc again read more

unpleasant unhelpful person in customer service. I went in (7/11/18) to get some information about gaining weight healthy fat, and that guy I believe he was the manager was very unhelpful. I was asking him questions he was he's reluctant on answering. I was just simply trying to get information about the products in his store where he works. When I first asked him where was the weight gainer, he just pointed and said over there. Super unfriendly! I understand that people have bad days and customer service is not the greatest job in the world but if you're going to be that unfriendly and unpleasant and unhelpful please pick a new career read more

Every time I go in I am greeted with a smile and no pressure. Employees are always willing to answer questions but are never pushy. This is my go to shop for all of my supplements. read more

Very nice, clean and well stocked store. Friendly employees and very helpful. I always find what I need and more. Samples are always available to take. Happy. read more

So, this is the only way I can express my displeasure with Vitamin Shoppe's shipping through Amazon. For the second time, they have sent me a duplicate order that they say I now need to return. What a pain in the neck. I have NO time for this. If I had time, I probably would shop in their store rather than order online through Amazon. Terrible customer service to put me out because of their error. They obviously don't put their customers first. Think twice before shopping here. read more