Outstanding Vitamin Shoppe in La Mesa! Shout out to Ryan for excellent service. Very knowledgeable, professional, and well spoken. The store was organized and well stocked. Looking forward to continuing to shop here. There is currently construction going on for many shop's exteriors in this mall. I have a feeling it's going to get even better! read more

See all

Fantastic service from Julian, gave amazing recommendations for us. Super energetic, great vibes and advice along with outstanding knowledge about everything this store provides. Overall 10/10 experience please give him a raise. Oh and he also has incredible hair. read more

Ryan manager awesome and professional and very knowledgeable and very helpful and customer friendly keep up the great work thank you!!!

Great selection of products and the lady that helped me out was very helpful with what I needed.

I'm going to make this short and straightforward, I've spent hundreds of dollars here for years and they don't provide a welcoming environment and some of the workers are very incompetent. I have exchanged 2 items and I was refused for the 3rd one. Being a gold member and a frequent buyer their policy states you are eligible for a return/exchange within 30 days. I will give credit where credit is due so if you need help ask for Julian ONLY. Besides that Yolanda, Jesse, Ryan and the other workers are very unknowledgeable and unwelcoming. Avoid this location at all costs and if you ever have any issues with them contact corporate like I did. read more

5 Stars for the Grossmont Center Vitamin Shoppe. I came in the other day for the first time to get some Creatine and HMB and found they have a nice stock of the other supplements I take as well. I prefer Muscle Tech products and they've got em all. The guy that helped me immediately knew where the handful of items I asked about were. He showed me where everything was so I didn't have to look around. It was a good experience and I'll be returning in the future. read more

I'm a frequent customer and always appreciate the help I receive from Heber and Yolanda. They are both hard-working. They make me feel valued every time I visit. They drop everything to assist me in finding my products. They have passion for what they do is evident. I recently met Julian, and he is great as well; he definitely knows his stuff. As a business owner, I understand how difficult it is to find exceptional service and strong work ethic! Real true GEMS! read more

The Vitamin Shoppe--where the lights are bright, awkwardly silent, and the employees look like they accidentally wandered in from the parking lot. Great place if you enjoy confusion, weird energy, stares and incompetency. 10/10 would recommend... if you're into that kind of thing. read more

Absolutely phenomenal customer service. Best and most insightful suggestions for both products and cost savings! Kudos to Julian and Yoli. My sincerest THANK YOU. read more

I'm new to fitness and this was my first experience at a vitamin store in my entire life. I walked in and was immediately greeted by a young lady "Jesse"? I think? I had a general idea of the products I was looking for but not too knowledgeable since this was my first experience. Long story short, this young woman was amazing! She talked with me for over 20 minutes about what I was looking for and what I needed- she was extremely knowledgeable and helpful. She even showed me a couple features on my fitness ap I don't know about. I always say businesses run on competent employees. I was surprised to see negative customer service reviews on this place. Looks like magement made a new hire and did well. read more

Staff knowledge of products is excellent. Customer service skills are perfect, not just with me, but with every customer in the store. On top of all, that great pricing and coupons. Definitely.Recommending this store.To friends and family. read more

This place is ok and has a decent selection of supplements and health and wellness products. The employees aren't pushy and don't try to sell you on one brand over the other. With that said, they're almost non-existent until you go to check out. There's a rewards program where you earn points for the dollars you spend and every so many points is money off. I should've had money off, but the lady working the last time I went in took my phone number and that was it. I'm not really sure how it works and it wasn't really explained other than you got a discount. I appreciate having this location close to me so I can stop in for my supplements. I also appreciate how the employees aren't pushy like other big chain supplement stores. They usually have discounts on some products if you look closely. Overall, I haven't had a bad experience, but I also haven't had any kind of over the top positive experience either. read more

My sister and I went to this location hoping to find something to help with our journey in bettering ourselves. I had been here before a while ago and it wasn't the best experience... so unfortunately I wasn't looking too forward to it. I was happily proven wrong! Julian immediately came up to us when we walked in and asked us a few questions instead of just assuming things like I dealt with the last time I was there. He was able to give us information and products based off the questions he asked and gave reasons as to why some things would / wouldn't work. I will definitely be coming back many times in the future! Julian is absolutely fantastic at his job!! Again very happy to have given this place a second chance due to Julian! Thanks Julian you went above and beyond! read more

Horrible. Absolutely horrible. I'm all ways. Horrible customer service and horrible products. Even the manager is extremely rude to customers especially over the phone. The product I got gave me extreme side effects read more

Not so friendly customer services here. I didn't even feel comfortable to ask for help. Felt rushed & nobody asked if I needed help. read more

Griffin and Joe gave me a world-class experience. They greeted me immediately as I walked in the door, making me feel welcome. They were very knowledgeable about their products, answering all of the questions I had. They demonstrated competence; the experience was seamless from start to finish, and they even held the door for me as I walked out. This visit exceeded my expectations. Thank you for your 5-star service. I know I made the right choice coming to this location, and I will definitely be back, thanks to them! read more

I wish this place had friendlier stuff than it does. Their stuff is often very rude. Sad because I live close to this one and I like to go. But after today's visit, I probably will never go back, they have a good options. If you know what you're looking for and don't have to talk to staff then go here but if you have to talk to somebody, probably best, you don't ask questions. read more

If I could give zero stars I would. Update your hours online if you aren't actually open until 9. I arrived at 8:35 for an ONLINE PICK UP ORDER THAT WAS READY TO GO. Door is locked, but there's 2 employees standing there at the register telling me there closed. You know the least you could do is open up the door and tell me instead of shooing me away. I wasn't trying to roam around the store and purchase anything, I was picking up an ONLINE ORDER that was already paid for. Again, if you aren't open until 9 then the business should have updated hours. Won't be shopping here again. read more

I called the store after I had an issue with my online order. I was so frustrated with Heber- she didn't seem to understand what I was trying to accomplish. I went to. the store and she was again rude and irritated me more. Please resolve this. read more

Great customers service. Rudy helped us out and gave us great information regarding the products we were looking at and helped answer any questions. read more

Came into The Vitamin Shoppe specifically looking for Lecithin granules to add as a supplement for brain food and to help lower cholesterol levels. They were having a sale on it. Rudy the manager came over and asked if we needed assistance. Yes, please, and thank you! He showed us were the product was but there was only one. Rudy advised us that we could purchase it now and the warehouse would ship the second one for free. We also talked about aromatherapy and essential oils. Rudy was very knowledgeable, friendly and most of all helpful. I also purchased some beautiful royal blue oil bottles with droppers to make my rosemary essential oils in. I had a wonderful experience at this store. Thank you Rudy for your excellent customer service and for being extremely efficient with your product knowledge. read more

The Vitamin Shoppe - Lecithin and royal blue oil bottles with dropper - Vitamins & Supplements Near Me - La Mesa, California

After coming here a little more frequently, I found that staff is always very unhappy or not very willing to help. I find Alexis to be very rude and unwelcoming. She never wants to leave from behind the cash wrap and it's not like she wants to ring you up when she's behind there anyway. There has even been an occasion where she's snapped at me. I used to find Mervyn helpful but as of late he looks unhappy and doesn't seem to want to help. It's a shame because I'm sure he has some great knowledge about products. The only person who I like is the older lady and one other gentleman. Wish I remembered their names. I think I'm just going to frequent the new location in Clairemont. The employees there are very friendly and knowledgeable which is important when you're looking for new products mid training. The two stars are only for those two employees that I hope start to work more often. read more

I like this location. There's always parking close by, the employees are friendly and helpful. The products here are good, I buy a lot of their brand as well. I also like their VIP card and store events. read more

Went in with the intent to buy whey protein for my business. I was greeted right away by one of the managers, Rob. He was very informative and helpful in working with me to find the best product for my customers. I picked up the vanilla optimum nutrition. I blended it in a strawberry smoothie and it was perfect. The flavor was just right to be evident but not overpower the strawberry. It does not hold that obvious protein flavor that so often robs a drink of its initial desirable flavor. Nutrition-wise it offers a lot. A good dose of whey protein without a ton of the additives. The product has all great reviews on their site. read more

Great store, great products, great prices and an awesome staff. Everyone I have ever spoken to in the store has been helpful and polite , some more than others, but all nice. Do not know what the other reviewer is talking about. All races of people shop and work in that store and I have never seen anyone treated differently due to race. If I am not shopping on-line this is the best store to go to! read more

I used to buy supplements elsewhere, but I have not found another store with so many knowledgeable people who are genuinely concerned with my health rather than just making a sale. I am in the La Mesa store (#183) often, and yesterday I was helped by Jessi. She was super friendly and gave me great insight into achieving greater success on keto. I appreciate everyone working for The Vitamin Shoppe! read more

I normally go to Sprouts, Whole Foods or farmers markets for my soaps, skincare or herbal supplements then when Sprouts stopped carrying my witch hazel I was on the hunt to find somewhere close by that carried it, so when I searched the internet and Vitamin Shoppe came up I was happy to see that it was also cheaper by .50 cents. The first time I came in they were out of the kind I was looking for so I decided to try another which I was ok with but not 100% happy about it, then when I had to re-up they had the one I was looking for in stock but only a couple bottles. Looks like maybe I have to get them when I see them so I don't have to settle on a different kind. Then a week ago I went in to see what they had for herbal remedies for colds, I hate colds during summer they are the worst!! To my suprise they had a decent selection, even the liquid mushroom comprehensive immune support i usually use which at Sprouts costs $35.99, here is was $30.99. One of the salesman on the floor helped me he was friendly, personable and very helpful! He suggested oregano oil, I have used it in the past but he recommended it in the gel capsules it is much easier to take than the liquid for sure. I highly suggest this product it helps cut the durations of your colds in half. All of my recent times here the staff has been helpful and nice. Overall, I have noticed that they are considerably cheaper than other stores for certain items. Sign up for the emails and they will send you coupons. read more

Watch your wallet. This store fraudulently double charged my card and wouldn't reverse it!!!!

I normally don't write bad reviews, because I can understand if an employee is having a bad day or if somethings are out of their control - but the lady at Vitamin shop was very rude. I came in looking for a specific item they didn't have but they had a larger size than I wanted. I saw on Amazon that it was $10 cheaper and wanted to see if they could price match or at least order the smaller size. They couldn't, which is completely understandable but I wanted to see if they could at least order the smaller size but the lady seemed like she was on a tangent and cut me off when I asked if she could at least order it. Now I would've preferred to buy it there and almost contemplated getting the larger one but the way she responded just seemed really rude. I was debating even getting a protein shake replacement but I realized it just wasn't worth giving my business. I have no problem paying extra if a company can't price match, or if they literally cannot do anything but least you can do is provide better customer service. I felt like my business wasn't wanted nor needed there whereas other protein shops legitimately want to help you find the product you need. Definitely will not be coming back, I'm sure some of the other employees are kind, maybe she is too, but this interaction just left a bad taste in my mouth. Why am I going to buy a product that I don't want for $50 when I can get the size I want on Amazon for $20 with better service. Sorry Vitamin Shop you dropped the ball on this one - almost had me as a customer until that. read more

I had the pleasure of walking into this establishment and the older woman who helped me out was amazing and helped me out much more than I thought she would. SO , I originally was going there to pick up some c4, by the way the mystery flavor kind of tastes like the mystery flavor airhead from way back when. Anyways, I went to go check out the whey to 1. check out prices and 2. try and figure out what the hell it does exactly ( I'm a complete noob at all stuff shakes) The older woman who was working there saw my husband and I kind of struggling in between the whey, whey isolate and the protein. She asked if we were finding everything ok and we admitted that we weren't. She pretty much gave us kindergarten descriptions and helped Us pick the right one for what we are need. She then asks if we have any more questions and we asked if there was anything for joint pain and showed us to another section where she gave us more kindergarten descriptions of what we would need. Before this gets any longer, it was an amazing experience. The place is clean and products are up to date. The store flows so you're not running around looking for something that's on the other side of the store. This is the first vitamin shoppe I've ever been in so I'm not sure if they're all like this , but that's besides the point. I wish I knew the lady's name because she made my day. read more

Thank you to RUDY for the patient and informative info per our phone convo today. I called because I had trouble getting an order thru online. Rudy was great and gave me another number to call as he couldn't be positively sure of a question I was asking. Although he gave me the correct answer, he requested I call Customer Care for surety. I did and got a great person on the phone to chat with. All in all my experience was fantastic with both the Employees I chatted with. I live out of the area and have not visited the La Mesa Store directly, but if I do get the chance I will go there. Again Thank You Rudy, and Customer Care. And just a note to those that expect/demand Employees to bend over backwards for you because you are in a bad mood, bad day, in a huge hurry, or are an overall grouch. Customer Service is the hardest generally the most thankless job one takes on. but, most enjoyable job, when we know we have helped someone get what they need/want....Yet, all that depends on how as a Customer we / I / you treat others. Been on both sides of that fence. read more

Nice store. I usually come in for quest bars. Everything is for the part, fully stocked. Marsha is really nice. .everyone else could improve on their service...Most of them are not friendly and I don't feel welcome. read more

This place has every vitamin & supplement you may every need or look for. I came in here and instantly I was assisted right away. The staff is somewhat knowledgeable but I knew more about they product I was looking for. I do have to say the store is well stock and staff is friendly. If you are looking for a water retention product they have slim selection but make sure you read the label because the one that was suggested had sodium in it and I had to point that out to the girl that worked the floor. Overall it was a good experience and I will be back for other supplement needs. read more

I've been coming here for years and i love it! The employees don't try to up sell anything to you and are very informative on the products they sell. GNC could learn from this store on how to treat customers. read more

I love stocking up on vitamins from here. Multivitamins, biotin, iron and vitamin C. I love that this place always has the exact brands I prefer. Everyone is always very helpful and always lets you know the current promos. read more

This is the only place I will go for supplements . They were knowledgeable and courteous. They were kind. I appreciate all of their help and their patience as I asked them questions . read more

I went in there today to find some items for a detox I am doing. There were 3 employees in the store but no one bothered to greet me. But of course it's just me and I am reading into things. So as I struggle to find what I am looking for up and down the aisle, they do greet others and ask if they can help them. Still no one says anything to me. I even walk up to a woman who is stocking items up on a ladder and she turned away. A half second later she climbs down to help someone else. Okay, it's not just me. i find the item I am looking for, walk up to the counter and hand it to said lady who is now behind the register. She looks at me and says, "Do you want to buy this?" Now what would make her think that after 5 minutes in the store, picking up an item and walking it to the register, that that would mean I wanted to buy it?!? I say, "Yes, is that a problem?" She says, "No, I just thought I saw you just walk in." Really? I respond, "No, I have been shopping in here for quite a while." She says, "Yes, I know. I saw you." Huh? She continues, "But I thought you were here, and then left and now wanted to return this." So she basically thought I was a thief and trying to return an item I just shoplifted and is now shocked that I actually wanted to buy it?!? I didn't say another word as she shook like a leaf throughout the entire transaction. As I returned my wallet to my purse it slipped off my arm to the floor with a bang and she jumped back and said, "I'm sorry!". I looked at her as if she were crazy and told her, "What are you sorry for? It's my purse and I dropped." I guess it sounded like a gun. I know...my fault for shopping while black. read more

Great experience today. We were the first customers and the gentleman who opened the doors to us was so sweet. Especially to my 2 year old! Thanks for carrying high quality products and being so friendly! read more

I made an impulsive stop here last night after nearly falling asleep at the barre in my Ballet class. I was looking for an energy boost without the jitters and insomnia usually associated with energy drinks. Although I walked in the door about 15 minutes before closing, I was greeted warmly and allowed to browse a bit before asked if I had any questions. Jules was amazingly knowledgeable. She really listened to my questions & concerns and tailored the supplements to me instead of just pushing product. And there was no expectation to buy she just truly seemed to be interested in talking about the products available of which the majority she has tried herself so she could even recommend flavors. I thought the selection was vast to the point of being overwhelming which made me appreciate Jules' experience and assistance even more. I will definitely be back. read more

Important notice. I'm used to Henry's and other places where if you buy a product, the store values their customers and returns the money as long as I have a receipt. The Vitamin Shoppe DOES NOT. I had my receipt, I had my products, and I was given a store credit with no option of cash back. Just letting you know, don't try products you're not sure of from The Vitamin Shoppe. read more