What an amazing experience! I had broken the nose piece on my glasses and had been trying to deal…read morewith this over a long weekend and since I am from out town I was so afraid I would have to do without my glasses until they could be repaired. Man I'm I glad I chose this business to come to! Debbie was incredible! She had me fixed and on my way in a matter of minutes. Thank you Debbie and I highly recommend this business.

EVERYTHING WAS AMAZING!! from the service to the pace everyone was so nice and it went super quick…read moreand easy managed

Alex was amazing. I was headed for vacation and my trial pair of contacts had not come in. I only…read morehad glasses at the time, and that would have been a bummer seeing that a lot of my time would be spent near or in a body of water . The morning of my flight he found a comparable pair they had in their inventory to pick up the same day. I had less than an hour to make my flight and Alex had them ready to handoff track and field style. I made the flight with 5 minutes to spare and with contacts in hand. While it was totally on me and my lack of time management and planning, Alex went above and beyond to make sure I had a better than planned vacation. Thank you Alex .. top notch service

I have to say the ophthalmology here is one of the best of experienced anywhere! Not only was a…read moreservice exceptional when I needed to have additional care for my eyes they gave me a referral and the referral place picked me up immediately as I was a direct referral from LensCrafters! No waiting involved it was perfect!

This place is a gem. They actually have experienced opticians! They were attentive, nice and…read morehelpful. They have an optometrist to evaluate your eyes/vision. I did not use that service but definitely will for my next eye exam. Less than two weeks after picking up my new purple glasses, I had a bicycle fall and gouged one of my new lenses. They were able to fix my glasses quickly. After having several bad experiences one at Costco optical and one at a popular Conway optical shop- I finally found a reputable establishment!

I have brought my whole family here for years and won't go anywhere else! Great doctor, friendly…read morestaff, and huge selection. They always go above and beyond to help! Highly recommend for all eyewear needs.

Great staff Great doctors…read more Great service Very knowledgeable Great price Everyone is happy to help you right away. When you enter the store.

the entire staff, along with optician matthew j. craven, are exceptionally phenomenal in…read moreprofessionalism and interpersonal relations. i had the very best positive and welcoming experience since walking in without an appointment. the camaraderie was on-point and the laughter uplifting in spirit. i recommend anyone to their doors ...

If you value your eyesight and sanity, avoid this optical department at all costs. They managed to…read morebotch my prescription the first time, then asked me to come back as though they'd make it right. Instead of owning up to the mistake, they sat me down with a technician who condescendingly explained that the prescription was "correct" and that I was simply looking out of my glasses wrong. Let that sink in -- according to them, the problem wasn't their work, but the way I was using my own eyes. That level of arrogance and incompetence would almost be funny if it weren't so insulting. I then had to incur the cost of getting a re-test at a different optometrist who verified that the Siegmund Eye Care test results were incorrect! And now I am out over $500 for the new glasses I purchased that have the wrong prescribed lenses. Vision care is supposed to be about accuracy, accountability, and patient trust. This department failed on all three. If you want glasses that actually work -- and professionals who take responsibility -- I recommend going absolutely anywhere else.

The staff has changed and the gentleman who fits our glasses is not nice at all. Definitely try…read moresomeplace else

Have two buildings now...eye exam and glasses. Kaitlin helped out my wife with suggestions (since…read moreI was useless). Found the perfect pair and Kaitlin went over the new technology in lenses and was nice to actually deal with an experienced person!

Cheri Taylor an hour ago…read moreNew Was seen in this office for the first time in 2023 and had a wonderful experience. I had another appointment scheduled for October 11, 2024 and it was going to be with a different doctor. That was fine with me because I didn't feel like my eyes had changed, I just needed a new prescription. However, I was notified a few days before my appointment that the optometrist they had scheduled me with was not yet licensed or credentialed to do the exam. I was to call back and reschedule when I found some availability. I now live in North Carolina and have to work it around my work schedule. I do work four 10 hour shifts a week and it wouldn't be a big problem. I have a condo at Garden City Beach and I'm usually down there once every 4-6 weeks at least. Before I had an opportunity to reschedule I received a bill in the mail for a $35 cancellation fee. Of course I thought it was a mistake since I'm not the one that canceled. I phoned the office and attempted to explain but was told they do not cancel appointments. I insisted that I didn't cancel the appointment and tried to explain again. I was told someone would call me back. Well today a young lady by the name of Kiara called and told me that I was responsible for the $35 because I had not called back to reschedule. I finally told Kiara that I would absolutely not pay a cancellation fee for which I didn't cancel, and they've also now lost a patient because I had fully intended to call back and reschedule. I'm still in shock by the whole thing because my experience last year could not have been better. I'm very disappointed because now I have to find another eye doctor.

The doctor is good. Staff was ok on interactions. However they made a clerical error and…read moreessentially didn't charge me for a product. I called asking about it out of the goodness of my heart and they didn't even offer a payment plan. I essentially caused them to not lose money and they weren't willing to work with me on the most simple of requests. Would NOT go there

This is the absolute worst establishment I've ever experienced. I am 23 years old and they messed…read moreup my eyes. I went in 4 times in two weeks and was forced to just suck up. Also they tell you that you cannot have more contacts. What?? That's the most ridiculous thing I've ever heard. This place is a scam. AVOID AT ALL COSTS

Good Doctor helped me quickly Thank you…read more Will return later for me in quickly as needed an exam for DMV

I developed an excruciating eye emergency which was causing me intense pain. Called several places…read morearound town and no one would see me due to COVID. I called Dr. Smiths office and they told me to come in right away. The staff was very friendly and accommodating. The Dr was very concerned, compassionate and quickly diagnosed the problem. A week on drops and I was back to normal. Thank you so much for the relief! Dr.JB

Loved this place!! This was the first optometrist office I'd been to since moving to the Myrtle…read moreBeach area 3 years ago. Everything went so well! I got a comprehensive eye exam, glasses and new contacts. The staff was helpful, efficient & awesome! Super friendly and didn't judge me at all. Also, the process of getting the glasses, contacts & exam was quick & painless, and the staff really helped me find which glasses looked better on me. I'm so glad I went here. Highly recommend!!

Great experience for me and my 9 year old daughter. They were patient with my fickle responses…read moreduring the exam and offered clear information about options without pressure or manipulation. The atmosphere is one of relaxation and generosity, and they're fantastic at the eye-doctor stuff too:)