What an amazing experience! I had broken the nose piece on my glasses and had been trying to deal…read morewith this over a long weekend and since I am from out town I was so afraid I would have to do without my glasses until they could be repaired. Man I'm I glad I chose this business to come to! Debbie was incredible! She had me fixed and on my way in a matter of minutes. Thank you Debbie and I highly recommend this business.

EVERYTHING WAS AMAZING!! from the service to the pace everyone was so nice and it went super quick…read moreand easy managed

John was exceptionally talented and passionate about his work. He guided me to the right glasses…read morewith the perfect fit. He took the time to ensure that I was comfortable and that everything was right

Frames are very bland/boring right now, which is not the fault of the manager. The manager is very…read morepersonable and helpful, and always has been in the 10 years that I have been a customer at the Coastal Grand Mall Lenscrafters. He is the reason why I continue to use Lenscrafters. My issue is with one of the young female employees who did next to nothing to help my situation that I am about to explain. After returning my first pair of frames due to an ill fit, I purchased a pair of wire frames which fit much better. 7 days later I was in agony with a lump on my left ear from pressure and a red/raw blistered area on the right side of my nose. On Sunday, 8/9/26 I returned to have the nose pads adjusted. I told the young lady who approached me that I needed an adjustment. I don't believe she was listening to me as she asked my name then immediately started looking in a cabinet behind a desk for glasses with my name on them. I reiterated that I was there to have my glasses adjusted. I explained the ear issue and the nose issue. She switched out the nose pads for softer pads (again, I was hoping for an adjustment, but went along with the idea that perhaps softer pads would do the trick). I tried the glasses on and tipped my head down and the glasses were now too loose. When I explained this her comment was, "You're never gonna have it both ways." Then she walked away. Seriously. She walked away. Both my husband and I were left in shock at her rude and unprofessional comment and behavior. I left there without knowing what (if anything) was adjusted other than having the pads switched. Did she adjust the arms of the glasses? No clue! I know for a fact that the nose pads can be physically adjusted, but this was never suggested or offered to me. Did she adjust them after switching them out? Beats me because she walked away before I could ask those questions. So now I have new glasses that I still can't wear without getting a friction/pressure sore, even after applying a piece of moleskin to the pad for some cushioning. I will be making a 4th trip back to Lenscrafters in a few days when my schedule allows to hopefully find someone there knowledgeable enough and patient enough to correct this problem. In the interim I am back to wearing my old frames so that my ear and nose can heal. I sincerely wish I had gotten this individual's name; however, I can tell you that she is a 20-somethung young woman of color with curly shoulder length hair. I am only giving 1 star because she switched the nose pads.

This place is a gem. They actually have experienced opticians! They were attentive, nice and…read morehelpful. They have an optometrist to evaluate your eyes/vision. I did not use that service but definitely will for my next eye exam. Less than two weeks after picking up my new purple glasses, I had a bicycle fall and gouged one of my new lenses. They were able to fix my glasses quickly. After having several bad experiences one at Costco optical and one at a popular Conway optical shop- I finally found a reputable establishment!

Very professional, friendly and not noisy like AB or any larger companies. They made my appointment…read moresooner than expected, no long wait and it didn't take long before I left completely satisfied! I have no insurance and the prices were very reasonable. Give them a try!

Great staff Great doctors…read more Great service Very knowledgeable Great price Everyone is happy to help you right away. When you enter the store.

All the staff and the doctors were friendly at Pearle Vision in Myrtle Beach . The exam took…read moremaybe around 10 minutes . There is a required $39 retinal exam needed for all patients before their eye exam . The staff up front were helpful in helping get my new glasses situated to be sent off as a new pair of updated lenses . With my insurance the total for the eyeglasses were about $60 . I should definitely say , PV has my business and I will continue going to them .

Terrible Experience!! I first thought the were great but the follow through of their process is…read moreterrible. 1) Went for contacts exam and told them at the time that I wanted glasses as well and that I had to get those thru a special site from my employer/insurance where I got a discounted rate. I was never told that there would be an additional $50 fee to measure my pupil distance if I was not buying glasses from them and that they would not email me a prescription. 2) I got a contact lenses exam and left with a couple of pairs of contacts. (These were daily wear which the doctor just scolded me about wearing daily contacts for more than a day. ) They told me that this was all they had but would order my contacts and have them in by early the next week. This was on a Friday. I had not heard from them by Tuesday so I called Wednesday mid day and found out that they had not been ordered so the young lady said she would order them then and asked me to pay for them. I paid her for the 6 month supply and they were shipped to my house. She said they had no more samples to give me while I waited so I was rinsing the dailies out while waiting. 3) I get the box in early the next week and they were the exact same prescription that I went into the clinic with of which I still had boxes of that I could have worn if they were the right prescription still. I called the office and the person says they dont see a prescription for me and that the doctor is off and he will have her call me tomorrow. The doctor calls me the next day and asks what the issue is. I re-explain the situation and she asks like she has no clue on what I need and asked why I didnt like what I had - I told her that if the ones that I had were working, why would I come to the doctor for a new eye exam and why would she give me a different set of lenses all together? I then read off the information on the box of lenses that she gave me and she said that they would call me back regarding the new order. 4) They call me back at the end of the afternoon to tell me that they have to reorder the new prescriptions from a new company and that I have to return the old ones to them to get a refund. The new ones cost more so I agree to do that without an issue. I asked them to go ahead and order the new ones and that I would take off work and bring the new ones and pick up my eye glass prescription so I can order my glasses. She said no problem. 5) Take off work, go to the clinic, turn in the wrong boxes, pay the difference, remind them that I need my prescription as I need to order from my designated vendor per my employer/insurance plan and they print it out and give it to me. Nothing ever said about the need for me to get a pupil measurement and additional fee. 6) Now a week later I go to order my glasses and entering my prescription to find out that I have to have this measurement to get the glasses and call back and they tell me that I must come back to be measured and it is a $50 fee. This office is ridiculous, the team members don't know what they are doing, you get handed off from person to person, the manager or supervisor person is rude, and the provider does not seem to know what is happening!!! I do NOT recommend them!!!

This Eye Care Salon offers a vast array of quality brand Frames, the best in the MB area!…read moreAlso stellar Customer Assistance in the decision-making process of this expensive necessity...John is both Patient & Informative!

They referred me to Dr Benson for Yag laser procedure on both eyes 3 yrssince cataract removal…read more The laser wasr

Have two buildings now...eye exam and glasses. Kaitlin helped out my wife with suggestions (since…read moreI was useless). Found the perfect pair and Kaitlin went over the new technology in lenses and was nice to actually deal with an experienced person!

Smart, honest, trustworthy people. Dr. Bodofsky and his team have been a fixture in this community…read morefor a long time. Their intelligence and attention to detail are unrivaled.

The folks at the Vision Center believe our eyes are our most important sense. Dr. B has years of…read moreexperience in this area. Despite what past customers have said, this office is patient friendly and they care about eye health. I'd recommend them for a real doctor vs these cheap in an hour eyeglass places.

Good Doctor helped me quickly Thank you…read more Will return later for me in quickly as needed an exam for DMV

I developed an excruciating eye emergency which was causing me intense pain. Called several places…read morearound town and no one would see me due to COVID. I called Dr. Smiths office and they told me to come in right away. The staff was very friendly and accommodating. The Dr was very concerned, compassionate and quickly diagnosed the problem. A week on drops and I was back to normal. Thank you so much for the relief! Dr.JB

Loved this place!! This was the first optometrist office I'd been to since moving to the Myrtle…read moreBeach area 3 years ago. Everything went so well! I got a comprehensive eye exam, glasses and new contacts. The staff was helpful, efficient & awesome! Super friendly and didn't judge me at all. Also, the process of getting the glasses, contacts & exam was quick & painless, and the staff really helped me find which glasses looked better on me. I'm so glad I went here. Highly recommend!!

Great experience for me and my 9 year old daughter. They were patient with my fickle responses…read moreduring the exam and offered clear information about options without pressure or manipulation. The atmosphere is one of relaxation and generosity, and they're fantastic at the eye-doctor stuff too:)