Terrible! Lots of promises they never made good on. Management is all talk...no walk! Knew our HOA was going to have a problem as soon as I walked through the door and the people in the office handled everything so unprofessionally! Then there was the issue of redirecting our HOA monthly payments...they sent the wrong payment address! Accounting department is asleep at the wheel! Issues with managers not showing for walk thrus. Just on and on with one thing mismanaged after the other! Typical HOA management company that's eager to take your money but not delivering professional service! Always some excuse for why. Manager before this last one was sent several letters with problems which she never presented to the board and lied to us saying that the "board choose to not take any action"...well, if you've lived in an HOA managed community, you know they are supposed to respond in writing to all complaints....responded to none! Just excuses!
Definitely recommend you move on to a more professional management group because this one certainly will create problems for everyyone who uses them! INCOMPETENT/VERY UNPROFESSIONAL!
Also, look on other reveiw sites and you will see just how poorly they preform. I believe some of the reveiws here were either paid for or faked by employees and friends/family because there is such a discrepancy in ratings! read more